Joseph did a wonderful job getting a title loan For me…read more Nice experience xxxxxxxxxxxxxxx

Mr. Lucan Babiry provide great service , he was very professional and he also pronounced my name…read morecorrect lol !!!

I would like to acknowledge the staff at the 24hr Advance Financial location on galltin Pike south,…read moreMadison TN. Mr. Danny and Ms. Adrianya for their extended expertise, they always greet with cheerful smiles and professional customer services they have very strong patience, and will go the extra mile to help even down to the last minute of the hour, so thankful for people like these two it takes a team effort and their jobs are done well.

I have had no dealings with these people, not taken out any loans with them and they call me on a…read moreregular basis like an obsessive ex boyfriend. If it goes to voicemail they never leave a message. Pretty sure they are cold calling to get me to take a loan out and I don't trust anyone but my credit union! I monitor my credit report and scores for accounts and inquiries and these people are not listed anywhere. Just because I have a 750 credit score doesn't mean I need to be cold called asking me to screw it up with a flex loan.

All the staff is super friendly, helpful amd communicative. A great branch! They helped me deposit…read more40 year old bonds which I was concerned about doing but they took care of things without a hitch!

I have been with this bank 20+ years. I recently scheduled my appointment  for Friday May 14th at…read moremy local branch to speak with someone about my pervious jobs savings plan 401k. I went in right after my job to this bank apt. I arrived late but I sat to see if anything could be done that day since I had arrived late. The person at the computer was busy with a couple so I waited to ask if anything would still be able to be done since I was tardy. I approached that person on the computer since I saw the people had walked away. My one and ONLY question was going to be, "Hi, I'm here. Sorry I am late will you guys still see me today?" The lady was loud, short, and gave me attitude. She wouldn't let ask the question. She kept repeating, "I have a customer, go wait your turn!" 3x  At this point I felt offended over how loud this person I've never meet before thought it was ok to speak to a customer like that. I had a check to deposit so I went in line to deposit it. The lady now comes along and screams at me that I am not stepping on the red spot. Now I know this lady has it in for me or something because I was minding my own business and she tells me to step back. Again with such loud rude attitude. I felt so humiliated and ashamed of how someone could speak to me at a place of business I broke down into tears. I made it to the front of the line to the teller. I couldn't even speak. I couldn't see from the tears. I was so embarrassed I just left. I went home and I talked to my family were my daughter took it apon herself to scheduled me another appointment for Saturday May 15th at 11:30 am. At the same bank but with this time to speak with the manager about my experience. Well behold the horrible experience I had to go through turns out that she was the manager at this branch A.K.A Daniela. This place just blows my mind how the management can even speak to their customers with such comfort and lack of respect. The manager was arguing with me about the previous day. She said that I was wrong, that she was "Sorry that I felt that way". That she was busy helping other people and that she has to make sure all people follow the rules. Never did I receive a formal apology from her or for her rudeness. Again she was short and said "well what do you want..what can I do for you?" Excuse me, I will NOT be doing business here after arguing with her (management). She was rolling her eyes and said, "I can make an appointment at another location since you aren't satisfied with my attitude". Wow just shocked that my local bank of america is not willing to screen their management better. I am a active customer and this is my MONEY. Dealing with such under qualified people make me want to rethink my baking needs. Sent from Yahoo Mail on Android