I have the extreme pleasure of doing business with this amazing company. They are professional,…read morekind and humanize every interaction. You're not just another customer or a case number you're someone that they value and truly do business with. One person in particular is BETTY! BETTY, is not only knowledgeable, kind and purely amazing she has a heart of gold. BETTY MAKES AN EFFORT TO ALWAYS PROVIDE A GREAT EXPERIENCE AND TRULY HELPS IN ANY SCENARIO SHE CAN. MY ADVICE TO YOU READING THIS REVIEW IS , stay on top of your payments, be TRURHFUL AND most importantly be ONTIME. I recently ran into some hardships in my life and Betty has really helped to turn my shit-u-ation around! It brought me to tears to my eyes having Betty to be able to help me espeically this time around. Berty, takes amazing care of me when most businesses and even family or friends don't. Thank you thank you thank you Las Vegas Finance and especially to Betty! Go in today and see my girl Betty! She will take good care of you as do all the wonderful people that work here. I highly recommend!!

Would give this place zero stars if I could.... Submitted my application and attached my documents…read more Got an email days later asking for the documents again. Sent them again and days later again still no response. Then was notified they ran my credit and didn't even inform me. Still haven't received a response and they not once have even called me. Look elsewhere!

Hello all, I've gotten a loan from this location. It was fast and easy. I was welcomed with a smile…read moreand they provided me with payment options that was suitable. Thanks to Jesse, Levi & Carlos

Adelina made our experience very quick and easy. She was very helpful! Every time we visit it's…read morealways a very satisfying visit!

I just wanted to be fair and give an update to my previous review. I got a call from a check city…read moremanager Luis and he absolutely apologize and said that they are going to receive a lot more training at that branch and I am definitely satisfied with their response to my review.

I was in this store a few weeks ago and had the pleasure to meet the lovely Vanessa!!! She's…read morewonderful and knowledgeable. She is an asset to your company!

The worse web site sucks and they act like its your fault very unprofessional .. what business…read moreanswers the phone " hello".

Wendy was amazing. She was honest and thoughtful. she helped When I thought there wasn't anyread more

James is always so helpful when I need some extra cash! I've been coming here for a while when I…read moreneed some emergency funds and they are always ready to help when needed.

Never loan through them... the bald man is the biggest asshole...pure sharks terrible interest rateread more

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

I visited this location looking for a loan. I walked into the location and the representative asked…read more"Are you "Blanks" brother?" I told her no because I'm aware of my rights as a consumer that family connections should not be part of the decision making process when it comes to consumer lending. The representative went back in the office and talked to her boss. She came out and called me a liar in front of everyone. She said they were a small business and would not lend to me. I have very limited connection to my brother and I don't own his mistakes. It's also a completely illegal and discriminatory lending practice. I understand they are a small business but being a small business does not give them the right to violate privacy agreements with customers, not follow fair lending practices and operate outside of the law. Disclosing to me that I'm unable to get a loan due to my brother owing them violates his privacy. Making a lending decision based on family connections violates fair lending and can be seen as a discriminatory lending practice in itself. I tried explaining this to the representative. In my mind I was trying to give a pass that she may have just been young and a bit immature yet she should've at least been respectful to me. She called me a "liar" several times and was extremely rude. Even with this I tried to deescalate the situation. I tried get her to understand it's not about a loan but you can't do what you do thats illegal. I went back to a previous lender and because I have been a great customer they gave me money to fit my short term needs. I also feel more secure that my financial information would be secure and not shared. Now that my needs are met it's not about me it's about the fact they serve a community that may not be the most sophisticated and would be subject to discriminatory lending practices as well as the privacy agreement not being honored. This to me is not right or fair. I'm looking at going to the OCC a government agency that deals with these matters. I would advise people to stay away. Protect you personal financial information . The lady seemed so immature and retaliatory I was frankly worried to leave a compliant. Yet I can lawyer up and take them to court if they do anything with my information . Yet others aren't so fortunate.

When I first came to them they helped me out and was so kind great customer service very pleasant…read more I like all the ladies here.

Very unethical business practices and may they receive what they spew. No communications and then…read moremy account was all of a sudden transacted upon.

I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

They ask for way too many details and too many too much paperwork. It got laborious to say the…read moreleast so I just walked away. It's too frustrating.

Staff was very helpful and willing to accommodate my needs…read moreFor sure I will recommend Thanks

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE