Wonderful customer service from the manager be Jacquise. She went above and beyond to help me get…read morethe loan to help me pay bills. If you need financial help without the hassle and a quick and easy process. Call her!!

From the owner: Installment Loan Company Located at 2141 N Collins St. Ste 511 in the Neighborhood Walmart Shopping…read moreCenter in Arlington, TX. We are here for your financial needs and ready to serve you! Come by for extra cash to help with your Coronavirus supply needs or whatever needs these trying times present. Customer Service is our priority, let us be there for you and your family! Loans starting at $125-1200 Call 817-617-2314 or visit ServiceLoanSouth.com to apply TODAY!!

So my car broke down last month, right when my family was in town and I already had a lot of money…read moreput into their visit and was stressing over cost of repairs. Out of desperation, I stopped into this little place to see what they could do for me. After inquiring about an installment loan, I was starting to hesitate at the thought of paying interest. The ladies behind the counter however were so nice! They continuously talked to me throughout the whole process and were so friendly that I almost forgot why I was there. Before I knew it they had me out the door with the exact amount of money I needed. They were very reassuring about the whole thing and said if I had any problems to come back and see them. I now have that loan paid off and out of the hundreds I borrowed only had to pay $45 in interest and that's with my terrible credit! Next time I'm in a bind I feel good that I can go here if I need to and can trust them.

I needed a loan for a car. Jenny helped me right away and she was just all smiles. She had great…read morecustomer service and helped me out with $600 she also told me the best way to pay it off. They are super friendly and will make you feel loved as a customer.

Jasmine was so helpful walking me through what I needed to do get my loan signing my documents…read moreanswer any question I need to know keep up the good work . Jasmine Thanks Cardell Burns

I submitted my application online and heard from Trisha (sp?) within 40 minutes of me speaking with…read morethe first Sun Loan rep. She called me to confirm it was okay to run my credit and then I heard back regarding my answer within an hour. Going to the office & finalizing everything with Megan. I proved the requested documentation & it was a very smooth process. If I had to get a loan in the future , I would do it with this location again.

Good service quick loans and quick staff will be back to do business here really fast servicread more

Nice staff, friendly environment, loans in under an hour deposit straight to your bank. Highly…read morerecommended.

I gotta say that the team here are always at the store ready to help with any extra cash you may…read moreneed. They are big on communication too! Very reassuring to have a team there to help. Thank you Trish, Jeremy and Seven!

I made a mistake and my car got repo'd. I took care of the outstanding balance immediately, it was…read moreon a Saturday just before Labor Day. They couldn't schedule me to get the car back until after the holiday. Then, on Tuesday, I called just after 8 to schedule to get the vehicle back, but it wasn't checked in yet so I was supposed to call back in a couple of hours. I did that. It still wasn't ready for me to "schedule" to pick it up. I was told I was out on a list, that someone would call me to schedule the pickup. Two hours later, no call so I called back again. Now I can't get the car back until Wednesday. This is ridiculous. Terrible service.

my wife and I are very happy with the service provided from EECU they have stopped the bad guys…read morefrom getting to us on several occasions and we are grateful

If I could give zero stars, I would…read more After my father passed away, my mother needed to refinance his vehicle through EECU because she continues to drive it. What should have been a straightforward process became a series of communication failures, errors, and unnecessary delays. Our first experience at the Hurst branch immediately caused us to lose confidence in the loan officer handling the situation. She told us she did not know how to navigate our circumstances, so we ultimately contacted EECU's digital branch, which was able to guide us through most of the process. Because the auto loan still required documents to be signed in person, we specifically scheduled an appointment at the North Richland Hills branch rather than returning to Hurst. The night before that appointment, the Hurst loan officer called asking whether we had intended to schedule with her. I then contacted the NRH branch to confirm our appointment was with them and explained why. No one returned my call. We arrived for the NRH appointment as scheduled. Despite having an appointment, paperwork was still being prepared after we arrived, and the process took nearly an hour. We were then told an issue prevented everything from being completed and that additional documents would need to be electronically signed later that day. Later that afternoon, we learned another form had either been missed or had not been completed correctly. We were told it had to be resolved that day or the loan closing costs could change. My mother and I completed the additional electronic signatures as requested. After that, we received no further communication and reasonably believed the loan process was complete. We were told we were simply waiting for the Texas registration sticker from the title department. After three weeks with no sticker and no update, I called EECU myself. I then learned that a form had been waiting for the NRH loan officer to take action on it for those three weeks. It appears the process only moved forward because I called to ask what was happening. Meanwhile, my elderly mother is driving a vehicle with an expired registration while we continue waiting for EECU to complete its part of the process. The issue here is not one isolated mistake. It is the repeated lack of follow-through: unanswered messages, incomplete or incorrectly handled paperwork, missed steps, weeks without proactive communication, and a three-week delay that was discovered only because I followed up myself. We received multiple apologies, including from management, but apologies do not correct an ongoing lack of basic follow-through. Based on our experience with this auto loan, I cannot recommend EECU. When handling something as important as a vehicle loan and title/registration paperwork, customers should not have to repeatedly monitor the process themselves to make sure required steps are actually being completed.

This place has the best customer service. The ladies at this place got it going on. They work…read moretogether as a team and great customer service.

When my and my wife went to titlemax, we where extremely nervous and Sabrina, helped us and not…read moreonly set, but raised the bar for customer service

Edna is very professional and I was able to handle my business with her just fine. She happened to…read morebe training some new employees when I was in and she was great in sharing her knowledge and experience with them. Edna is a joy to work with and she knows what is needed for you to have a good experience at check n go.

Been trying for 3days to complete my application. Was approved, but they added some random number…read moreto my account and now I can't get the verification code to e-sign my application. For 3days I have been trying and spoke to several people and all of them have been inept. No one can seem to fix the issue. Its the most inept company I have ever had to deal with. I recommend using another company.

What a wonderful, helpful place this is. The employees will help in any way they can. I will always…read moreuse them and refer them to my friends.

From initially speaking to Breanna who provided friendly customer service to Leila assisting me…read morewith my loan, they both were great. I appreciate how they put the customer first and they did everything they could to get what I was looking for. Thank you ladies, will definitely recommend coming to them in the future!