Great customer service with many great employees! They are a family owned company that always looks…read moreout for their customers first. Being a agency for many different companies allows for competitive pricing while having local personal interaction with your agent. Get a quote today!

From the owner: Whitley-Reavis Insurance offers Clemmons and all of NC Home insurance, Auto insurance, Business…read moreinsurance, Life insurance & Health Insurance.

Fortress goes out of their way to find you the best rates and it helps that they're an independent…read moreinsurance provider (so they're not tied to any one company). All of their rates are competitive and they've been our provider for a long time while we resided in the Triad area. If you're seeking an independent agent, definitely look into this group.

I highly recommend Fortress Insurance Group. I have been with them for years. No other insurance…read moregroup has gotten me the coverage I needed at a better rate. And best of all, they contact me when they find a better deal at renewal time and offer to switch me to the new provider. They make sure the coverage is the same or better. You get personalized service from Corbin and Cathy.

Rick and the entire team are really great to work with. They patiently walked me through all our…read moreoptions and in the end saved me an incredibly amount yearly. When it came time to file a claim they were amazing, best insurance experience I've had.

UPDATE: I'm not sure how you're trying to get away with completely lying here, Rick, but it's…read moresurprising to me how little accountability you've been willing to take. In my many attempts to reach a mutual understanding with you, you've apologized for nothing and after asking me to not post a review, you completely quit responding altogether. I'm also surprised how a company would reference other positive customer reviews to discount my very honest experience with your office. No one gets it right 100% of the time. I said everything that happened as honestly as I could including direct quotes we heard from your office. As far as the tree goes, your office's errors were so egregious and the effects of following such advice would have been so damaging to us, I have no other option than to post reviews. A sincere apology from you in private over email would've kept me from pursuing any of this publicly and I'm regretful that could not happen. Original Comment: This office has caused my wife and I extreme stress, frustration, and the loss of thousands of dollars we should've received from claims. We had a policy inactive on our account that would've paid out over $10k when I was hospitalized for 30 days and nearly died. When we confronted our agent at Rick's office, we were told by our agent Kayce that "this is a good learning experience for me". Then we requested a policy get cancelled and it was never done. We paid for that policy for around 8 months when we didn't need it. The money was eventually refunded, but we had to reach out and be very firm for this to happen. Lastly, we had a claim we needed to file because a massive tree fell on our property, blocked our driveway, and landed on our neighbors cars. We were told incorrect information FOUR separate times by staff members of this office, including having the tree removed before filing the claim. Had we followed any of that advice, we would not have been able to properly file a claim that could get approved. I had to contact a different State Farm office to get correct information on how I should proceed. We quickly transferred to that office (they are GREAT, and highly recommended - Elizabeth Soots State Farm in Kernersville). Again, this request was not done completely and we had to follow up with them again to do it correctly. Every step of the way it has seemed that incompetence, negligence, and laziness has been the driving factor for how we've been dealt with by Rick and his team. When I asked for him to take accountability for these mistakes, he told me not to post reviews because, and I quote, "I really hope you can reconsider your posts -- as that hurts my family". I found this very manipulative and borderline cruel, since he spent many emails denying that his agents did anything wrong in dealing with us, and that it was our fault the $10,000+ claim wasn't approved. We were told we couldn't sign up for this specific service when my wife was pregnant, but that we WOULD be signed up when we had our baby. In our postpartum season, during my hospitalization, deaths in the family, and other family tragedies, it got lost in the shuffle on our end; but we were told they would follow up with us and they never did. Our daughter was 6 months old when I was admitted to the hospital. I have heard from reliable sources that this office is a "bulk" office that's one of the nation's "top performers". Unfortunately, this means they do not give the proper care and attention to their customers, and I would never recommend them to anyone.

If your looking for insurance. Look no further! Brad and Todd are the very definition of…read moreprofessionalism. They are always helpful and knowledgeable. Don't waste your time at any other group. These individuals set the bar!

From the owner: Thank you for your businessread more

I was contacted by Jackson to find car insurance for my new truck! Without hesitation Mr. Phipps…read morehelped me to get the most sensible and dirt cheap plan for me within a few minutes, despite problems that arose with my out of state residency due to my military service. He presents himself in a kind, respectful, and driven manner. It is very clear Jackson is not in it for himself, he is there to help others in a quick, efficient and problem free manner. It was a pleasure working with Jackson and I left our phone call extremely satisfied with what he had done for me!

From the owner: Jackson Phipps Insurance Agency is dedicated to providing its customers with better coverage at a…read morebetter price for all their insurance needs. Jackson Phipps and his associates have successfully orchestrated business relations with over 2500 clients in the insurance space in their professional careers and their agency is licensed in 47 states. Providing any and all insurance needs.

This agency is unbeatable!! I first used them when my home owners insurance went up $200 in…read moreClemmons, NC. They provided an amazing rate that had the same exact coverage! I then used them for both of my cars (a Dodge Truck and a Mini-Cooper Countryman), and once again, their rates were unmatched! Even with the extra level of auto insurance needed for my Mini-cooper, they were the best quote by far! I am now using them for renters insurance, as I build my dream house. They will also be providing the builder's risk insurance on the house. Once complete, it will transition to regular homeowner's insurance. Daniel Frank, the agent I deal with, is a sheer pleasure! He always responds to my emails and calls super fast...even on weekends. He just amazes me! He is always kind, professional, and very clear in his details. I highly recommend him, and actually have already done so to several friends!! You will LOVE working with this agency. It will become your "one-stop shop" for all of your insurance needs!!