Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

My husband & I moved to Missouri 7 yrs ago and needed to find a new dentist. Our daughter (back…read morehome in Calif) has been a hygienist for 25 yrs & had always taken care of us . She helped us to find Duff Family Dental, & Dr. Carla Duff has always been amazing when we have gone in to see her! Dr. Carla and her staff are genuine and very sweet. We highly recommend The Duff Family Dental!! Matt & Linda Sherfey

Had the best dental experience here! Everyone was so kind and accommodating. Assistant Christina…read morewas especially helpful and understanding when I wasn't told that first time patient appointments don't include cleanings. She went out of her way to get me a cleaning that same day which was so kind since we live almost 2 hours away. She also went above and beyond to ensure my 3 year old daughter with me was taken care of. Assistant Stephanie eased my worries about how long it had been since I went to the dentist. Dentist Dryer was attentive and thorough in explaining my dental treatment and was so nice too. Received one of the best cleanings and the most friendly service from everyone at Buzbee Dental. Currently recommending them to everyone I know. Thank you!!

OK let's see how long this review stays up before they have it removed. Beautiful facility but…read moreunorganized. First apt waited over 1 1/2 hours. Saw a retired dentist, very personable and friendly, but a waste of time and long drive from Branson. Second apt waited almost an hour and was told they were running late - followed by would you like to reschedule or wait. Decided to wait. Then told but we close the doors at 5 pm and it's already 4:45 pm so you'll have to reschedule. I reschedule when they had a cancellation and saw "T' He obviously was not in a good mood as my dental work was not a big dollar item but a follow up with cracked tooth. I have a large granuloma on the upper lip that I clearly pointed out to the technician and 'T' that the lip is sensitive and is quite visible. I left with a swollen lip, skin torn, bleeding, bruised and painful and unable to drink or eat for over a week now and having to wear a mask. The dentists use their first names - are they not doctor's or do they feel by using their first names they are bringing themselves down to the patient's level. Just a lot of smoke and mirrors.

I had to get a molar pulled today and I was nervous. Dr Kelly Dove and her staff were excellent!…read more They were compassionate and had my tooth out in minutes! Five stars is not enough!

worst place ever! they charge for card so I tried to use cash but they had no change for me. I…read morescheduled a cleaning and Xrays and they ended up not cleaning and tried to reschedule. they did not tell me that new patients done get cleaning first visit. wasted my time and my money

I have learned a lesson after a painful extraction and not getting the answers I needed. I am…read moreturning one star into 4 because today I realized it isn't wrong or infringing on others to politely ask for help from the true professionals. Day 6 after a painful wisdom tooth extraction, I got the correct help and answers I needed. I would return again. Thank you.

Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

Very quick quality work. The cost was $325 for visit, x-ray and extraction. You can find cheaper,…read moreespecially with insurance, but still pretty standard market price. For me, even a good deal as I was able to get in right away and skip the added expense of missing work. The dentist was also amazing, got the tooth out in about a minute. Will definatly recommend.

This place was awesome. He had my tooth pulled and I never felt a thing. I didn't even know he he…read morepulled it when he said your done. I was in and out in less than 30 minutes. Definitely recommend the staff and dentist were friendly, professional and made the experience fast and stress free.

Every Main Street of long ago had signage advertising the offices of a "painless dentist." Reports…read moreare that wasn't true, even after a shot or two of 100 proof red eye. Over the years my wife and I have had a variety of dental work done at Parkcrest Dental Group, mostly with Dr. Jason Hall. We honestly have experienced no pain. The fixes moreover have lasted. Dr. Hall is straightforward about the work that needs to be done and accomplishes it with skill and finesse. Parkcrest is a smooth operation with competent technicians, cordial receptionists, and superb dentists. That this has been a successful dental practice for 50 years is no surprise. Today I was in for a couple of fillings and a cap. While I don't look forward to having my teeth worked on, this has been the best dental experience I've ever had.

I had a cleaning and a tooth filling procedure. It was the most pain free visit at a dentist that I…read morehave ever had.

They are just a great, trustworthy business. I just wish they would work with my UHC dental. I…read moreunderstand why they do not.

I went here for a few years and got all of my regular cleanings. It wasn't the best dental care…read moreI've ever received, but it was acceptable. I wondered why certain preventative measures weren't taken or even brought up in certain areas, but my biggest issue was with how they handled an issue with insurance and an unknown outstanding bill. My insurance was about to end, so I called to schedule the final appointment. I checked while making the appointment that the policy would cover the procedure. They looked into everything and said that it would. I went to the appointment, got my cleaning, and checked out without any issues. Many months later, I received a voicemail saying they were about to send my outstanding bill to a collection agency. After calling them back, I learned that I had not received any of the notices about the outstanding bill, because they put the wrong name on all of the mail sent out and were calling the wrong phone number (an ex on the account). They also informed me that I had to pay the full cost of the last visit, because insurance didn't cover it (even though they said there were no issues when I checked out). I wasn't happy, but I paid the outstanding balance in full during that phone call. The next time I called to schedule an appointment, they refused to schedule me. They said accounts that get sent to collections can't book future appointments. I told them my account never got sent to collections and that I paid them the full amount over the phone and had the receipt. They finally acknowledged it was not sent to a collection agency but continued to say they couldn't schedule me. They took no accountability for the balance remaining unpaid for so long due to their errors (sending notices through the mail with the incorrect name and calling the wrong phone number). I am thankful they found my actual phone number before sending the bill to collections. That would have been a much larger annoyance brought on by their mismanagement. I'm perfectly fine with going to a different dentist, especially after this experience.