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    SECU Credit Union - Digital Service Center

    3.3 (3 reviews)
    Open 9:00 am - 5:00 pm

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    10 years ago

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    6 years ago

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    Andrew C.

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    8 years ago

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    Navy Federal Credit Union

    Navy Federal Credit Union

    (10 reviews)

    I spent 3 hours at this branch and did not accomplish what I came to do. That said, I spent those 3…read morehours with a banking professional named IZZY and she was OUTSTANDING. Izzy could not have tried harder or cared more about attaining the desired resolution. I'm giving 5 stars for the 5 star effort she put forth on my behalf and likely anyone who is fortunate enough to be paired with her for assistance. You can pay anyone to do a job, you cannot pay a soul to genuinely care. Izzy cares. Izzy cared about my burden as if it were her own. Izzys kindness, diligence and professionalism, etc. stood out in a way you DONT SEE MUCH OF THESE DAYS. The branch is fine but NFCU is privileged to have her on their team. Izzy would be an MVP at any bank whose standards are "Excellence. Always. No Exceptions". Any bank would deliver excellence with her on their team. NFCU and customers like me is who she chooses to give her best to and I'm grateful for her efforts. NFCU: Izzy is a top tier Associate, she deserves to be openly acknowledged for the 5-star bar she set, met and far exceeded if. I spent 3 hours at this bank branch, didn't accomplish a thing, still left happy. Izzy spent 3 hours on this, the least I can do is give her some of my time to acknowledge her in this review.

    Nfcu has gone to hell. I am the victim of fraud and id theft thanks to Nfcu. After being a member…read morefor over 50 years I am done. They won't send me the documentation I need. They could care less about my money stolen from my accounts. I cant even get the number to the Annapolis branch to talk to the manager for help.

    SECU Credit Union - Digital Service Center - banks - Updated May 2026

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