I cannot tell you the amount of merchandise I have purchased from the store for my family. For over…read more20 years I have been a customer. These folks have outfitted two generations of my own family essentially. I have older kids who are reaching their 30s and I have younger kids who are just now about 10. Both sets of kids have enjoyed room pools of furniture and items that we have used through the years for practical purposes and fantastic, comfortable useful items they have made a difference in our lives. I always appreciate the value of their products. The pricing is pretty darn good, especially when you get it on the sale, and the folks are always friendly and helpful. I'm really grateful that we have one of these stores not too far from where I live.

Went to store on Thursday before Christmas. Selected a quilt with a Christmas theme. The employee…read morewent to storage area to get one of the quilt. When we got home, a two hour drive, we find she gave us the wrong quilt. Called the store. They wanted us to drive back and make the exchange. When we declined that suggestion, they said they would ship the correct one but only if we would pay for the second quilt as well. Asking for overnight shipping, the clerk said they would only if we would pay the extra delivery charges. We declined. Once the second quilt arrived, we had to call the store multiple times over the next week to get them to send the return label for the original quilt. When the label was received and the package was returned with confirmation by the UPS tracking number,we again called over multiple days asking for the credit to our credit card. They would not check on it and said we should call our bank to ask them. Eventually the credit was given. I called the Pottery Barn corporate office to register our complaint. While someone did take note of why we were calling, the return call that was promised has yet to be received 10 days later. Pottery Barn, if you are reading this please do not respond with a form letter apology. You sell nothing that anyone has to have. All your products are enjoyment items. Dealing with you should be likewise.

Every time I come to this store they always have everything I need at a very reasonable,…read morecompetitive price. The staff is super friendly and accommodating. There was even one time that I called ahead of time because I had a small window (they weren't busy) and they had the thing I was looking for waiting for me at the register. There was even one time that I needed something really small and it was such a small purchase amount (I believe some specific black tape) that one of the staff actually offered to give me their personal roll of tape to keep. I insisted on paying however. For me, this location has always been exactly the type of hardware store every other hardware store should be, like heaven's hardware.

Been here 20+ years and they have always maintained excellent help for me. much easier than a big…read morebox store.

I bought some diamond earring yesterday. Wow the customer service is exceptional. Ask for Theresa…read more She is so helpful and extremely informative. She really knows her stuff. She helped guide me through the whole credit process and insurance for my diamond earrings. The insurance is a must: tons of benefits including cleaning every six months or so. ask Theresa for more Information. I most definitely will be back

RUN! Save yourself!! Hands down one of the worst experiences…read moreever! If you are looking for jewelry, look elsewhere, pay a little more for quality care, because they will not take care of you or your jewelry here. These people lack any sort of common sense and customer service and corporate really needs to look into what's going on at this particular store!

showed up at the stone lot. found a stone that I liked. Asked for a price on some stone, he gave…read moreus a price and I asked him if he was sure he knew the one I wanted. Oh yes, I know. well, 2 weeks later I go back to buy about 20 tons of this particular stone. they gave us the price and it was DOUBLE what I was told 2 weeks early. I told him the price he quoted me two weeks earlier and he informed me that was the price for a completely different stone. that stone was on the opposite side of the lot, how could there be that kind of confusion??? Needless to say, I did not buy the stone from them!

Friendly staff here, and I love the selection of dirt, landscaping materials, various stones, and…read moremore!

I stopped in here last year while I was doing a project,I was needing some frog tape and another…read morebrush. The guy was really into helping me, he was trying to get me to buy all my paint with him. So I listen to what he had to say. After getting a quote on all the paint I was needing I noticed that this place was to expensive for me. I bought the same paint, maybe a better brand for 4 bucks a gallon cheaper. It's a great place to just grab tape or a paint brush. But there's cheaper places to get your paint and supplies. The store was xtra clean!!!! Great customer service !!!!! Just overpriced!!!!!!

My husband and I are doing a DIY home improvement project at our weekend home in Missouri. We have…read morebeen buying all of our supplies at the Sherwin-Williams store in Lowell, because the customer service is fantastic! The manager, who I believe is named Evan, is an amazing ambassador for SW! He is patient and terrific at answering our questions. Today we watched him assist a customer who was not fluent in English, and we were so impressed with the extra efforts Evan made to make sure the customer got what he needed. And that is why we keep returning to this location to get our supplies! Exceptional customer service! Also, this store is doing a terrific job at protecting themselves and their customers from Covid.

Quality service, quality staff! It's always helpful to have some genuine advice when selecting…read morepaint.

Worst Service Ever- Do NOT go here. Let's get one thing…read moreclear, Spectrum Paint may be OK for contractors but they are in business to take advantage of homeowners. We are out $300 because of their shrewd up-selling techniques and stuck with 5 gallons of primer (that we didn't need but they insisted to my wife) and 5 gallons of a color that doesn't match the card. We had 5 professional companies quote our job and none of them will even use the paint that we purchased from Spectrum. It just goes to show you why Home Depot and Lowes are winning and terrible little operations like Spectrum are getting wiped off the map. They are very quick to try and help you but will leave you stranded once they have your money, like I mentioned, our color, Grey Owl, was mixed and came out like a baby blue- not a Grey Owl and they would do NOTHING! AVOID AT ALL COSTS!

Called, confirmed they were open for business today and their hours of operation, drove out to…read morepurchase bulk mulch and they declined stating it was not convenient for them to load the mulch into our truck. Horrible business ethic. Treat too many people like this and Bear Creek will have to beg for busines.

Great selection of plants. Well organized, and friendly staff. Lovely retail shop for pots and…read moregifts. Highly recommend. Worth driving 40 miles!

Get prices for a small town store. Friendly good ole boys to help you out. Have almost everything…read moreyou need for the do it yourself weekender.