I have now gone into Cheryl Burchell's twice and have had to most amazing experience each time…read more Thank you guys for being so genuinely awesome!!! I enjoy you all so much. Happy Holidays!

Cheryl and her crew behind the the glass have always exceeded my expectations. I have had several…read morecustom pieces created by Cheryl and have learned the her visions and ultimate creation is always far beyond my wildest dreams. Cheryl's passion for her craft is second to none and her work is well worth the charge. Speaking of charges, my Daughter got a quote from another design center for her wedding ring; Cheryl's price was almost 40% less. The end product was magnificent. Jon

Coeur d'Alene Fine Jewelers is my only stop for jewelry repair. I have a distinctive silver and…read moreturquoise cuff bracelet that had broken. Nathan fixed it with finesse. Several of his comments about jewelry convey that he really loves his work and that he has a passion for artistry and creativity. If you need to sell silver or gold, I highly recommend Gary. He is knowledgeable, highly experienced and trustworthy. Everything about Coeur d'Alene Fine Jewelers is top-notch and a cut above!

I have had the best experiences going to CDA fine Jewelers and workin with Gary! The customer…read moreservice is exceptional and his work is above and beyond excellen!

Bedrock has been great!!!! We started going there when no one would replace our watch batteries. He…read morehas an always treated us with respect and appeared very knowledgable. Well he is. We are an older couple and have never felt he has taken advantage of us....which is easy to do! My current watch was really outdated and it was time to replace it with something more up to date. I was given many options. He let me make my own decisions. Explained differences with each choice. I didn't feel like I was ripped off which would have been easy to do. We really like this guy. Very knowledgable and honest. Absolutely love my new wrist watch. Bedrock is our recommend for a jeweler!

I went in this afternoon for a watch battery replacement after the jewelry store at the mall was…read moreunsuccessful in removing the back plate (but did manage to dislodge the existing battery, but oh well). They recommended Bedrock, and now...So do I! The gentleman running the shop was extremely gracious and personable, ridiculously knowledgeable about watches. Not only did he replace my dying battery with a better, more appropriate unit for my model, when I asked him how much I owed he told me it was on him today. I was gobsmacked! Fantastic business with an amazing selection of very unique pieces. As I told the gentleman before I left, I will ABSOLUTELY be back. Parking was easy, access in and out is great as long as you're heading north on 95 before you arrive and resuming a northward trajectory when you leave.

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

Beautiful jewelry and genuinely kind service!…read more My mom bought me a turquoise and sterling silver bracelet here, and it's absolutely stunning. The lady who helped us was so nice and informative, she clearly knows her stuff and took the time to explain the different types of turquoise and silverwork. The store has a great selection of authentic pieces, and everything feels thoughtfully curated, not touristy or mass-produced. What really stood out to me was how kind she was to my toddler while we were shopping...it's those small gestures that make a place feel special. If you're looking for beautiful Native or Southwestern-style jewelry and friendly, genuine service, I highly recommend stopping by!

I love super silver! I've gotten a few permanent toe rings here and have been very satisfied!read more

They're a joke. I purchased a very expensive wedding set there and they lied about a bunch of…read morethings, diamond quality being one. They give me the wrong size ring that I asked for for two then wanted me to wait 8 weeks to get it resized AFTER I gave it to my wife. They won't fix anything because they say I never brought it in every six months for an inspection when never was I told to do so. Their assistant manager Dominique is a rude condescending bitch and I don't know how she got her position other than not having a gag reflex. Do not use this business for anything. I should have gone to the Shane company. Lesson learned.

I took my wedding ring in on 2/18/25 to have it re-tipped and put in 1 missing stone. I paid…read more$786.00 to have the work completed and at that point was happy with the repair and sales staff. On 6/12/25 I noticed that one of the small stones was missing so I took back to the store along with my receipt showing what I paid for them to re-tip it. They sent it back to the repair place and I was surprised when they called to say my ring was done and I needed to pay $59.00. The note on receipt says guest brought the ring in Feb and had all the tips done. Looks like one wasn't done well probably due to tight spaces but looks like the diamond came out because of that. WHAT!!! It's not about the $59 it's about the principle that it had only been 90 days and you told me you were splitting the cost with me. Not a great experience and I will not take anything there again for repair.

I am possibly the most fussy client they've had. They did a custom remake of my wedding ring which…read moreis vintage 1929 but too delicate for every day. on the first try I wasn't totally happy with the shape so i went back and they remade the whole ring no extra cost to me! Jane went over every little detail and printed several wax models for me to try on. it was the best experience and despite having moved recently, I will only go to Clark's for my custom needs!

Their website says restoration of antique jewelry. I drove there and walked a block in the rain…read moreonly to be told they only work on jewelry they sell. They recommended a place in Spokane stating our area didn't have any jewelers they could recommend. There are many fine jewelers in our area. I found one across the street. Second I have a medical mask exemption which is irrelevant there. They REQUIRE a mask to shop. Their choice. Overall unfriendly and not helpful.

I love this little shop! They have some cute things! Clothing, jewelry, accessories, just fun…read morestuff! I've been going here for years and the ladies are always nice and welcoming. Definitely recommend stopping in if you're downtown shopping!

Great store, a lot of selections with great value. Tucked in with all other stores on sherman Ave…read more A must stop when visiting coeur d alene.