I enjoyed the class. The instructor Ms Marlene was engaging and informative. The information was…read moregiven in a palatable way. I will return in two years thanks to Ms Marlene.

I have been doing the CPR training with Marlene for long now. She is an amazing instructor…read more Thank you for doing this for us

I always dread renewing my ACLS every 2 years, it's such a gruesome experience with megacodes, EKG…read morereadings, etc. I usually get my renewal through work but this year I decided to try something different. I wanted to try a renewal outside of work with the hopes that it is less stressful. I came across this place through my Yelp search based on the high ratings. When I went to the website, the option to renewal was online portion + skills assessment. I was worried about the skills assessment. I purchased it and scheduled my skills assessment. The online portion is something I have done in the past with my other renewals which really helps prep you with the algorithms and lots of feedback. The online portion is nice because you work at your own pace, on your own time. You must completed the online portion in order to do the skills assessment in person. Before my skills assessment, I received very helpful e-mails to help me pass my skills assessment. They had some videos and helpful tips in the e-mail. When I arrived to the location at San Ramon, I was a little confused as I easily missed the door and was very lost. I called the phone number and they were very helpful in guiding me on where to go. There is NO instructor there, it's just a manikin hooked up to the computer that assesses the skill. I thought the videos helped me pass the skills assessment. I did have to re-do some sections a couple times but the feedback from the computer helped me and I think the e-mail tips clicked after doing the skills assessment. Overall, the skills assessment was definitely less stressful than I expected. It wasn't that bad. I definitely plan to return to do my BLS + ACLS renewal here, it's very chill and at your own pace! I love it. This really eases my anxiety regarding renewal, I would highly recommend for anyone that wants to renew! Everything is at your own pace. You do only have an hour to do the skills assessment, which I felt was PLENTY of time! The skills assessment focuses mainly on the breaths/compressions of CPR and 2:1 teamwork.

I finally decided to take the plunge and do ACLS. Very similar to BLS, except the pediatric…read moreportion you don't have to do. I went to the Castro Valley location, the same location I have used since last year. I love that this location has its own little parking lot in the back and you just follow the instructions which are emailed to you in order to access the office where you will do your skills testing. Not that this is a dealbreaker, but just be aware there is no restroom at this location. Last year I recall there used to be, but they have now locked the adjoining door so you cannot access the restroom if you need to go. The other thing was it doesn't seem that the cart the mannequin is on is able to be moved; or maybe I just couldn't move it? I went in the morning hours and the sun was shining right in my eyes. Just be forewarned if you decide to go to the Castro Valley location - - use the bathroom first and you may want to bring some sunglasses just in case LOL

Came here to do my ACLS and PALS hands-on skills portion with John and it was a great experience!…read moreMy work was nice enough to pay for me to get my ACLS and PALS done so I signed up for the hybrid class. I was able to do the modules online and then do the hands-on training in San Ramon. Quite honestly, I always dread my BLS class so I definitely was not looking forward to this. John was super knowledgeable and made the concepts easy to understand!

I've been attending classes here for years, and they have always been professional, patient, and of…read morethe highest integrity. The instructors truly understand that everyone learns at a different pace, and they take the time to make sure you feel supported. I highly recommend them for anyone looking for quality training and a respectful learning environment.

Prompt response and super helpful - Excited to get a group together for an instructional class!read more

I do not think that there's a better ACLS/PALS/BLS class provider than Jeff. He presents with a…read morevery homey, warm environment. His style of teaching is spot on awesome and he genuinely wants you to understand the topic. His structure and mnemonics are wonderful and I wish I had been taught the same in nursing school. Heart blocks done and dusted in 5 minutes. I guarantee that you're not only going to learn everything you need to learn quick, easy, and fun, but also you're going to come out of his class more confident as a healthcare worker! 101% will recommend Jeff to anyone and everyone who needs these classes!

I've taken BLS and CPR classes several times over the years, but this was the first time everything…read moretruly clicked for me. Ramesh has a gift for breaking things down into simple, easy to remember terms. For the first time, I fully understood that what we're doing during CPR is helping pump blood to the brain until paramedics arrive. That realization honestly blew my mind. It shifted everything from just memorizing steps to actually understanding the purpose behind each action. This training was especially meaningful for me. Years ago, my little brother almost choked in front of me, and it left me deeply traumatized. Since then, I've always felt insecure and scared in emergency situations. Ramesh shared his personal story during the course, and it made the material feel human and real. He created a safe, supportive environment and explained everything in a way that felt manageable instead of overwhelming. For the first time, I can confidently say I know what to do if someone needs CPR. I'm so grateful for this course and highly recommend Ramesh to anyone looking for clear, compassionate instruction.

I love coming back to Ramesh, always so thorough and helpful. thank you for all you do!read more

Love it! Extremely easy to book my appt online and thoroughly enjoyed my experience…read more I needed certification for BLS AHA ( for future work ) and looked for somewhere local then found Safety Training. They have multiple locations, but this site was only a 5 min drive from me. Once I booked, i got confirmation emails and reminders on what to prepare for. I completed the online portion of the course at home, which was super convenient - I could pause whenever I needed a break, and it didn't take long to finish. There's also a short 5 min prep video for you to watch before the actual skills training, I found it helpful and gave me confidence on the day of- I watched about 4 times lol The actual site of skills training is across the street from "The Lot", drive towards the flag pole and water fountain. Buildings have huge numbers on them, hard to miss. Plenty of free parking! Room was situated close to the elevator, easy to find. Punch in the code given in email and Voila you're in! Once inside, everything is pre-set up and I SO appreciated the privacy. No pressure- just me and the voice assisted manikin guiding me through it all. It was both educational and quite the work out! Overall, it worked out perfectly, and I'd definitely choose Safety Training again for my renewals. Thanks!

I was able to easily and conveniently renew my ACLS/BLS certifications. I actually enjoyed going…read morethrough the online modules at my convenience which adapts to your level of knowledge. I was thrown off by the concept that for the skills portion you are alone with a manikin. However, I loved the convenience of completing and practicing at your own pace! I scheduled my ACLS/BLS skills session back to back 10-11am and 11-12pm, but was able to finish both within the hour and move on with my day. I definitely plan to continue maintaining my certification through STS at this location

I went to this address to find out that it was only a PO Box.. price I paid was sort of expensive…read morefor such a short session. turns out the CPR certificate was no good to anybody hiring ... Worthless to say I'm stuck with no reply's back yet. Read the return policy everyone .. !!!

The CPR class that was provided by Ms. Micki was definitely super fun and helpful! She made the…read moreclass very detailed oriented, easy to understand and she was very responsive when asked questions. Highly recommend taking a CPR class by Ms. Micki.

Nightmare nanny experience. Using a nanny camera, I caught this babysitter( see pic) slapping my…read more2.5 year old daughter in in the face so hard she hit her head on the wood floor. I saw this live and immediately called the police. We are stilling dealing with this issue and wanted to share our experience.

I only gave 2 stars because the caregivers (sitters) they employ for the most part are excellent we…read morehave been a client for 5 years and had a handful of placement Nannies for our infants. We have had two really really bad communication issues both from their main office (both involving Morgan Everett) one was years ago that I've let go, this recent one was this last weekend and one of the worst parts is Morgan never apologizes for the situation. This time we had a caregiver reach out to myself directly and say she tested potive for covid on the 30th of Dec. fast forward to today Jan. 3 at 9:30 and I still haven't heard from the office about it. I inquired why I haven't heard and Morgan said "they are working to inform all the families she worked with and re-schedule her assignments this morning, and because of the holiday they are just getting around to it". I have kids in public school and daycare and they still haven't felt the need to inform us that the girl who was in our home the day before she tested positive has covid if she hadnt told me herself I probably still wouldn't know ‍. I don't blame the girl/caregiver at all but for the love of God they didn't communicate about the positive test without me asking and they can at least apologize for anything at all! It's insane to me and terrible customer service super disappointed that this is still how this this agency is being run as it's a great concept and under the old owner the service and communication was way better (3 yrs ago it changed owners I believe).

Just finished a class for BLS for health care providers. For the first time in years it wasn't a…read moreboring experience. Rebecca is really knowledgeable and she presents information in a manner you will remember. She is friendly and accommodating. I would recommend doing training with her in a heartbeat. :) For renewals there is an online oprion(we didn't do that this time but definitely will next time). This means the class and test portion are online then Rebecca comes to your place to do a skills assessment. With payment for the class you get your card that night. What could be easier?!? Highly recommend: I've take BLS every two years for 20yrs and this was one of the best presentations I've seen.