My last update was 2020, during the Covid pandemic. It's time for an update! Since that time the…read moreowners have totally updated the interior of the salon and it is quite classy! Since my first visit in 2019, I have always received a warm welcome when coming through the door and have always found the salon to be impeccably clean and organized. It says a lot that many of the stylists are some that I saw on my first visit. Jackie continues to work her miracles with my hair, never wavering when I get a wild hair (pun intended) to try something new. She always listens carefully to my comments and offers her professional suggestions. I have never, in 7 years, left dissatisfied. I always leave in a better mood than when I arrived due to the relaxed, fun, down-to-earth stylists and engaging environment. Thank you, Salon 20/20 for your incredible talent!!

Had my 1st visit last week with Faith. Cut and highlights. I was quite impressed with Faith, the…read moresalon and products. It had been nearly 6 months since my last highlights (only because my stylist apparently took the summer off for personal reasons) so I was a big mess. Faith spent a lot of time with me before making opinions as to the best way to proceed. Time well spent! She ultimately did partial highlights & blunt cut. EXACTLY WHAT I WANTED! And, the products she exposed me to made my thin, fine hair look twice as thick! HUGE! I will definitely be back on a regular basis. So glad I found Faith and Salon 20/20.

Amber was AMAZING!! My hair is... what's the word...a pain. It is really thick and refuses to…read moresubmit to cute hairstyles. She knocked it out of the park though!! Thank you!!

If you are looking for a new place to get your hair done. May I suggest The Loft at Hubbards…read more Located near St. Matthew's this is just odd Hubbards Lane at Shelbyville Rd. A nice place that is locally owned and clean. A full bank of stylists that can help you and your needs. Please check them out. You won't be disappointed.

Very happy I found Leslie through recommendation of a co-worker. Being new to the area, I scoured…read moreYelp and social media for a good colorist. I didn't see anyone's highlights done as well as I wanted mine until my co-worker. I immediately asked her who did her hair and less than a week later, I had an appointment. Scheduling was super easy, and obviously with little wait. I had an amazing colorist at a hip salon in Chicago and was nervous about my first hair appointment in Louisville. Leslie was very welcoming from the start and understood exactly what I wanted while explaining how to achieve that. We had genuine conversation. I'm so happy with the outcome!! Only complaint is more about the salon space itself. I had never been there before and it was a little difficult to find just from Google Maps directions. The salon was a little untidy; cut hair on the floor of empty stations. The music over head was mellow, somewhat had break up songs interrupted by commercials. These are all little things that didn't really effect my experience. Overall, I am very happy with my partial highlight / balayage and definitely will be back to Leslie!!

Hi had a fantastic experience for my first time at Studio 3 Eleven Salon. I am new to Louisville,…read moreso I scoured Yelp to try to find where I should get my haircut. I called the salon one day, and they were able to schedule me for the following day. They put me down with Ryan, and I'm so glad they did! Ryan took time to talk me through my desired style and how it would work best with my particular hair texture. He was very nice to talk to, and the finished product was exactly what I wanted! He explained things to me that I hadn't realized before about different hair color pricing and strategies in case I want to do that in the future. I will definitely be back on a regular basis!

Phenomenal service and attention to detail. The shop is very attractive and comfortable with the…read moreTop Notch welcoming staff! They make you feel valued and appreciated and they are great listeners who are very skilled at what they do. Always fun to go here! Joseph's is the best of the best!

My cousin & I had facials today. Great customer service. So relaxing! Meagan did my facial & it was…read moreso good! I felt so relaxed. I definitely recommend. So many other services & products to choose from.

First time going, scheduled an appointment with Hope. You schedule online and pick your stylist or…read morethe time and they will assign based on availability. The parking is in the back, small lot, I pulled into the wrong lot at first but don't worry there are signs for all the businesses around claiming their parking. You will know if you're not in the right parking lot/spot. Overall great cut, friendly staff, and clean. The place was nice, comfortable and didn't give that pretentious, we charge $150 for a trim vibe. Always overwhelming to find a new stylist and place to go. This place is a good find if you need a salon/stylist.

Great atmosphere and skilled stylist. Larry delivered exceptional service to my hair in record…read moretime. Check them out.

Monstera Salon was a new home to my hair stylist, which gave me the opportunity to stop in. I…read morewouldn't have found the salon otherwise. It is tucked deep into an office park and on the backside of the building. Plenty of parking and the entrance door was clearly marked. True to its name the owner decorates the space with monsteras and other greenery. I love the painting on the wall as well and the pops of color. The space is relaxing. Only side note is about the salon chairs. They were a tight fit for my pear shape. I've not had this issue before and felt self conscious. This fit could be tough for a future client.

A hidden GEM in St Matthews! Once you stop in the Monstera Salon, you know you are in great hands…read more The salon is super chic, clean and the stylist are all amazing! You will not be disappointed.

I absolutely love going to J Michael's salon located at 4121 Shelbyville Road (in the old Sears…read morebuilding). Paige is the stylist I see, & she does a phenomenal job on my hair. I normally get a touch up on my color, she trims up my hair, she also styles it (sometimes she uses a straight iron to make my hair straight & smooth) other times she curls my hair, if I'm headed out for a night on the town. Most times she waxes my brows for me as well. A typical visit includes a stop at the color bar where the freshening up of my hair color takes place. The chairs are comfortable, & there are snacks nearby if you need a little something to hold you over until lunch or dinner. Every time as soon as I enter, I'm greeted by the receptionist, & she asks if I need anything to drink - a soda, or water (you can get a canned soda, or a glass with ice) they also have wine & bourbon as well if you're really having a bad day or week. I usually sit at the color bar while the touch up is being done, as well as the time it takes for it to process. After that, it's off to the shampoo bowl (which is probably my favorite part)! The color is rinsed off, I get shampood, conditioner, & toner. This is also where my brows are done. Lastly we go to her chair where she trims & styles my hair. The salon is very well laid out, there are 4-5 salon chairs laid out in each section, so when your stylist is taking care of you it doesn't get so loud that you can't carry on a conversation. At J Michael's you can get a manicure, pedicure, a facial, you can have your makeup done, get a massage, lash extensions, and even microblading. They are definitely a full service salon. It's bright & airy, people are friendly, & there's always music playing, & it's generally a wonderful place to get pampered. There's plenty of parking just outside the door of the salon. I'd definitely recommend J Michael's if you're looking for a good place to be spoiled. The products Paige uses on my hair leaves it feeling soft & looking healthy. I typically buy several of those she uses on me, every other visit so I can keep my hair looking just as nice as when I leave the salon.

Got kicked out by Being offered a "kid friendly place like McDonald's " instead when their website…read morereads "good for kids" & I was sitting there with my 5 year old in my lap the whole time waiting on a friend to get their hair done. I felt The approach was rude and inconsiderate as we had come together and were excited about trying this new place out.

Absolutely amazing service from start to finish. They assisted my 92 year old client up and down…read morethe stairs and made her hair appointment so easy for her. Her hair looks fantastic and I can't wait to get my own hair done there! Thank you ladies!!!

Had a reservation scheduled a month in advance. I arrive…read moreand waited 52 minutes for the stylist to tell me "I have to clean my station" another 20 minutes. Stylist then tells me "no one told me you were here" what type of a system is this place running?? I was recommended to this place and I will not come back.

Hilary is still amazing after 12 years of getting my hair cut by her. Woooohooo. Keep cutting…read moreHill....you are amazing.

Service was good. Lady that cut my hair was very professional. Couple of people asked to use the…read morebathroom (including myself). Told it was no longer available to customers. This apparently was the decision of a manager. Heard that this has angered some patrons. What kind of bonehead would treat their customers in this fashion? That individual needs to sit by the bathroom door and personally tell patrons and possibly their children why they can't use it. My last comment is you want to have a welcoming atmosphere in your store. Asking them to use the restroom at Duck Donuts is beyond stupid.

I went to this salon for the first time and Katie was my stylist. I asked for a full highlight and…read moreshowed a photo for reference and left the salon with hair similar, if not, darker than when I went in and paid $370. I reached out to Katie asking is she could get me back in to put more highlights in and she responded saying the results I got were what we discussed in our consultation and saying I was changing my mind. I understand being a first time client that there can be miscommunication, but I showed a reference photo and stated multiple times how I wanted to be brighter and she instead put a dark color in my hair. I went ahead and reached out to the salon owner who told me that Katie told her she couldn't get me the results like the picture I showed her, which is simply a lie. I have been getting my hair highlighted for 25 years and never had an issue getting it blonde. I told the salon owner I did not feel comfortable coming back in at this point and wanted a refund since I was now being treated like I was the problem. The salon owner said Katie would reach back out to me and she did not. I had to reach out to Katie again and asked for a refund since I would have to go to another stylist for the results I wanted. She responded saying she will not issue a refund since I took time in her chair and used a good amount of hair products. This experience has been very upsetting 1. to be told I'm basically lying and 2.spending $370 and getting the opposite result of what I wanted. Very unprofessional and not what I would expect from a "high profile" salon.

J. Estell Salon is wonderful! I have been going to Laura for a year and it's been a great…read moreexperience! She always makes sure her customers are happy with their cut and color and is a great stylist! The owner is polished and professional and so nice to everyone! The girls are so friendly and nice that it's always a pleasure to get my hair done.