Hamburger Sparkasse is definitely the bank to be with of you live in Hamburg. There are just so…read moremany branches, and this is one of the biggest and nicest. It's so big in fact that they often have art exhibitions in some of the space! Great service, great location.

Probably the best bank in the world! You get a personal bank manager, their email address, direct…read morephone number and a little photo of them even appears on your internet banking. It's so much better than any other bank I've ever been a member of! You can even do international transfers online. Don't mess about with Citibank or anyone else. This is it.

Probably the most incompetent business in Germany. After many emails and faxes after 4 weeks of…read morewaiting I still haven't received a requested password for my online account. They keep lying to me saying that they've sent it (by snail mail in the 21st century). I would never do business with this or any DB again.

This is just a review for their ATMs inside the bank. I have yet too see a queue for them, and I…read morealways get small denominations, which I like. I'm not a customer with the bank, but they do still not charge any extra fees when I get cash here with my credit card. This can be compared to Haspa - Hamburger Sparkasse which charges €5 for a non-customer like me.

So overall I do not like HASPA even though I am one of their customers. I guess they have a hold of…read moreme and I am just too lazy to switch to another bank/sparkasse. However, this location I do enjoy because it is close to work and it is open on Saturdays. Something I do not see in Germany but miss from the banks back in the states. If you're a working professional you know how hard it is to try and rush to the bank before it closes at 16Uhr. At least this location offers the Saturday hours.

No idea who had the idea of building this monstrosity of a building at the top end of historic…read moreDeichstrasse, but, it's not exactly in keeping! It's not a retail bank, but it is a serious one, as you can see by the size of the armoured trucks full of lovely new euros that come in and out of here everyday! Apparently the fountain outside can operate at a lower temperature than any other fountain in world, or something.

I came from UK and booked appointment for new bank account. I have all documents but the lady who…read moreis opening my account Sussane franke gave wrong information and sent us to took for new registration document from office when I reached office the ladY said everything thing is fine and what happened with registration document. Sussane franke gave new appointment without asking me. Next day I went to bank and receipionist asked some questions, I said yesterday Sussane franke told us nothing regarding another documents. Same time I went to Sparkasse Haspa bank , they were so nice and service was very good and quick. I am happy if bank manager find out why is happening these things... thank you