So happy I switched to Seasons OBGYN. My first experience elsewhere felt impersonal, but here I felt supported right away. Dr. Kridgen answered everything, and Elsabeth M., RN, went above and beyond. I feel excited and confident about my care now. read more

Dr. Kristina Bishop has been my saving grace. Typically fertility and OB/GYN are very separate (which is very frustrating to patients since it would seem like all women's health issues should fall under the same umbrella). However, Dr. Bishop has been the first OB/GYN to truly listen and provide different recommendations for our fertility struggles over the last 4 years. She actually recommended us to a new fertility clinic to begin IVF in which we were able to get pregnant for the second time. Unfortunately the pregnancy ended in a second miscarriage which was discovered in office with Dr. Bishop at 10 weeks. Her caring bedside manner was so impactful as my husband and I were going through such a horrible situation, and it's been SO different and refreshing compared to my first miscarriage experience with my old practice (Century Medical Associates-- highly do NOT recommend). I have recommended Seasons to ALL of my friends because the care is top notch and the all-women practice makes you feel at home, even when you may be going through a difficult situation. The fact these providers actually spend the time to listen to you AND provide sound recommendations is what makes them stand above the rest! read more

There are some seriously wonderful OBs in this practice but unfortunately there is one here that is known throughout multiple local hospital systems to be awful to patients and staff alike. If you are pregnant or plan to be I would switch practices to ensure your baby is not delivered by Dr. Kridgen. She was unfortunately the one who delivered my son and my experience from the first time I saw her with contractions to my follow up was a word I never use lightly - traumatic. It was so awful that I changed practices. I learned at my new practice how things could and should have gone the first time around. I learned during my labor and delivery team how the notes in my file from Dr K at Seasons were far from the truth - likely to cover herself from the poor job she did stitching and caring for me. Multiple health professionals from assistants to nurses to doctors apologized to me and took extra good care of me because they read my file and saw Dr Kridgen delivered my first baby and what had occurred. The time inbetween delivering my son and my daughter I kept wondering if I was just a baby ... she gaslighted me and I thought I was crazy. It was so validating to have a caring OB look me in the eye and say what happened to me should have never happened to me. read more

I had a great experience with this practice. My longtime gynecologist quit my old practice with no forwarding info and I was panicked about who to see! My partner referred me to Seasons at West Penn and I am so glad. Everyone was friendly, Dr. Kridgen was very kind and thorough, and I felt validated and heard. Going to a new OB is weird - especially in COVID-times, but I genuinely felt like I had been there for many years. It takes a lot of anxiety out of this process and I don't have to worry about future annual visits. read more

Seasons is THE BEST. I've seen all their doctors and nurse Hrabosky - all are brilliant, caring, and professional. It's very nice to see an all-female practice. I had my first baby with this practice and will absolutely stick with them as we try for baby #2. Throughout my pregnancy, the doctors were always ready to answer my questions via phone. They also invited me to stop in for an extra ultrasound when I was concerned during the pregnancy. Dr. Alvarado was the doctor on duty for the birth - she's a goddess. Dr. Lebovitz is my favorite for visits because she's super cheery, but all of the doctors are very kind. Highly recommend! read more

I have had wonderful experiences at this office. I have seen Dr. Bishop twice and she is truly wonderful. I have never felt rushed and she has answered thoroughly all of my questions and asked if I had more. I was anxious and she offered extra services like stopping in for a quick check to make sure everything is okay. I have called the office with questions and they always answer them and get right back to me. I highly recommend this office. read more

I'm pregnant and chose this practice based on two factors: they take Highmark insurance; and many of the doctors have high ratings either on Yelp or on "review your doctor" sites (e.g., 5 Yelp stars for Ganya Alvarado-Reagans, 4.8 on HealthGrades for Kristina Bishop). I have been completely disappointed so far! They keep messing up with scheduling and other administrative things, and at the majority of my appointments, they've just put me with the nurse practitioner rather than any of the doctors. As an example of the administrative screw-ups: altogether, I had three follow-up items from my first visit: blood tests, an ultrasound, and the first trimester testing. Each of these was to take place in a different lab/clinic/whatever. At each place, I encountered some problem with the information I received from Seasons OB. Either they had given me incorrect instructions, or the phone number I needed to call was wrong, or something. When I apologized ("Sorry! I was just following instructions from my OB's office!") the clinic person would sigh and go, "Yeah, I don't know why they keep giving people the wrong instructions." When I went in for my second appointment, the receptionist informed me that I did NOT actually have an appointment that day, and that my appointment was on the following Friday. Now, I happen to be unavailable any and every Friday due to my work schedule, so I know that I never scheduled that. But the receptionist was just like, "Well, you can't see anybody today." Okay, I actually used to work the front desk at a dentist's office, I know that stuff happens, but if I had been in the receptionist's position, I WOULD HAVE APOLOGIZED for messing up a patient's day! Instead, she did that thing where somebody screws up and then they start getting mad at you. Like they're doubling down. Seriously, when I told her that I wouldn't be able to make the Friday appointment -- that somebody there invented for me -- she sighed and went, "Well when CAN you make it?" A similar thing happened a few months later, when they told me to schedule an appointment with Radiology. I get there . . . and the Radiology front desk is like, "I don't know why they told you to come here, we don't do [that particular scan]." I wish I would have spoken up more at the time when both mix-ups occurred, but I never manage to have hostile reactions in the moment. But it is frustrating because not only did I end up uselessly taking time off work, but what with shaving my legs, driving there and back, and finding parking in the under-construction garage, it takes over an hour out of my day for no reason. Oh, and I had to pay $3 for parking each time. }:/ The other big issue is getting to actually see a doctor. When I booked my first appointment, I was told that they have patients rotate through the five doctors on staff so that you get to know everyone before you deliver. Well, out of my seven appointments so far, I've seen only the nurse practitioner FOUR TIMES. As in, I'm six months pregnant and have only met three of the doctors. If I wanted an NP totally supervising my medical care, I wouldn't have signed up with a practice with five OBs! read more

I went here for the first 23 weeks of my pregnancy and they were awful. They kept messing up my health insurance and I got a $17,000 bill. When I called about it they said oops I guess we filed that wrong. You will have to call to get it fixed. Then they gave me the wrong number to call. At 23 weeks I switched to Magee midwives (amazing). I skipped my last appointment with seasons and asked them to forward my paperwork to the appropriate place as I was ending my care with them. They said ok and hung up on me. I got to Magee to find they hadn't forwarded my info so Magee sent a request 3 times. We never did get it. Seasons then called me in January to let me know I had skipped all my appointments since October and when would I be back to see them to plan my birth... They are so careless. I really advise against going to them. read more

Best group of OBs, hands down. I've spent years bouncing between OBs, and have seen this group at both Magee and West Penn. Every single doctor is extremely attentive, patient, and intelligent. I have full confidence in their care. As someone with extreme medical anxiety they have been understanding and completely transparent. Their staff at West Penn is also incredible. I cannot reccomend this group of doctors enough. read more

When I first went to seasons being a first time mother I was nervous because I was going to the birthing center but switched due to lack of care. So I scheduled an appt and first shereen singer and she was awesome! I was going through some issues mentally with pregnancy and being a first time mother! Dr singer was very understanding and empathetic ! She made me feel extremely comfortable and eased my mind! I couldn't ask for a better place to be delivering at! They rock ! read more

I would not recommend seasons OBGYN unfortunately. I am 6 weeks, 5 days pregnant and this is my first pregnancy. Over this past weekend I had some complications and ended up having to go to the ER. I called the call center to relay the message to the dr on call, and I never once received a call back to check on me or to see what exactly was going on, to give advice, etc. I didn't expect on a Sunday for anyone to spend their whole day on my case, but at the very least a phone call to gather information and discuss what may have been going on. I immediately switched to a new Dr. Today and cancelled my appointments with Seasons. For a first time pregnancy, this is not the care I expected to receive. read more

The best gynecologist office. I love all of the doctors and all of the staff. They are all amazing! I had my first pregnancy and delivery with them. Two miscarriages and I'm now 14 weeks pregnant with my second child. I am not an easy patient. I call with questions constantly, I've called hysterical and crying more than once. Everything I've gone through I think was always handled with the best care! I could not say enough wonderful things about this practice. I highly recommend them! Oh and I'm 41 years old this pregnancy. I am high risk and I'd feel so safe with them. read more

Hands down worst practice in AHN. I have been bleeding for weeks, am endlessly left on hold, RN claims she can't leave me voicemails as my vm isn't set up (an outright lie which I showed them) and then they mis-schedule me a week early. I show up - no patients but not even the RN can see me. No reminder call for the appt so I fail to believe I was on the schedule for either week. Am told to try for a same day appt - 20 min on hold with a call bank and then their office on 3 previous attempts to be told no. Was told today that only one same day slot exists each day. Unless pregnant they book for all other issues 2 months out. My stress is much worse because of this practice read more

These are the worst group of obgyn doctors with so much of attitude and worst response .Ladies never go to them...telling this with personal experience after worst episiotomy done on me with misaligned labia and had worst headache after their affiliated anesthesiologists couldn't find the right spot for epidural and lots of spinal fluid leak.This all happened just because of their negligence and they let the interns and residents work on you with their supervision . read more

I have seen and loved all of the doctors throughout my pregnancy. Delivering in a few weeks after months of no hassle appointments.

I transferred to this practice at 19 weeks pregnant, and have loved my care since. I moved out of town for awhile, but had previously been seen by one of the doctors at this practice 5-6 years ago when they were at Magee. This group was recommended to me by my gyn-oncologist, and in the past they have provided me with such expert, compassionate and thorough care & post surgical follow ups. I was thrilled hearing they left UMPC who I fought with over insurance coverages etc and excited to get a different experience over at West Penn with my new highmark insurance, I've never had a problem. So I'm back! I've seen 3 of the obs including my previous doctor again and their nurse practitioner... and am scheduled for ob care with their other 2 soon. West penn office has been great, haven't tried a satellite office for appointments. But I plan on sticking with this practice! read more

I love Dr Bishop. She is very down-to-earth, always answers all of my questions, and never makes me feel like she is rushing out or dismissing my concerns. Unfortunately I switched insurances and now can only go to a upmc dr which are all horrendous. I miss dr Bishop. read more

I have gone to seasons for years. I've always had weird bleeding. They have never helped. When I got mirena put in, I was blacking out from the pain and could barely stand on my own two feet. They kept trying to push me out the door and tried to get me to schedule my next appointment as I was blacking our. I almost drove myself that day, but luckily I didn't. They kept pressuring me to keep it in when I had been bleeding for 8 months straight. Oh and I'm writing this review as I have been on hold for over TWENTY MINUTES. Oh, and They have made comments on how they disapprove of my tattoos. read more

I spent all day on the phone last November trying to resolve a billing problem, but just found out today (9-5-17) more than one year after my appointment in June of 2016 that I'm being charged yet again for the same thing I thought had been resolved. Apparently, the billing agent did nothing in 11/16 and just told me everything was okay to get rid of me. I am sick of being over charged again and again by this practice. read more

The doctors, nurses, and staff are great at Seasons. Very supportive, answered all of my questions, explained things to me, and gave me a clear picture of what all was involved in various tests etc during my pregnancy....however, I just wish there was better customer service in regards to information on the website, a streamlined patient portal, i.e. making appointments online, AND that the records release form indicated that it takes up to 30 days. Don't get me wrong this is a problem ACROSS healthcare, it's like every office is two decades behind in terms of streamlined communications. Yes, the medical staff and front desk people are nice and thoughtful, but the customer service, i.e. making things easier for the patients is almost non-existent, in just about every doctor's office where I've been a patient. We wouldn't put up with this from any other type of service provider, why do we put up with him from healthcare. read more

I have called Seasons OB/GYN on three different occasions now trying to book a new patient appointment. Every time they tell me they are accepting new patients, but when they look at the schedule, they say they do not have any new patient appointments available. I said I was willing to book a year in advance and they just apologize and say they aren't booking past three months. How is someone supposed to get in here? read more

Wow! I'm really surprised by the other reviewers, because my experience with Seasons was phenomenal. I had initially chosen a different practice and came to Seasons for my second pregnancy due to how cold the first practice was after my miscarriage. I loved Seasons! They were so warm and caring, and I loved that they rotate you through all the doctors (and the nurse practitioner) so your delivery doctor is someone you've already seen. We had a scare early in my first trimester that caused me to go to the ER before I'd even had my first appointment, but the doctors at Seasons were very involved with the ER doctors so they were aware of everything that had happened and had a say in my treatment plan, even though they hadn't seen me before. Just a few days after the ER visit, I had my actual first appointment, and the doctors followed up on everything. I felt like nothing had fallen through the cracks and they had my best interest in mind. The staff (especially Tracy and Dante) were so welcoming every time we came in, and always remembered us and asked about things we'd talked about previously. You really don't get that kind of personal connection from many doctor's offices anymore. Obviously you do develop favorites, especially as schedules tend to push you toward seeing some doctors more than others. We absolutely loved Dr. Alvarado-Reagans and Dr. Bishop. Dr. Kridgen was our delivery doctor, and she was fantastic (as was the entire L&D staff at WPH). Honestly, though, any doctor at the practice will be fantastic. We really couldn't speak more highly of any of them. I'm genuinely sad that we're moving out of state and I'll have to find a new OB-Gyn practice, because Seasons is my favorite of all the practices I've been to. If we could move all of them with us, we absolutely would. :) read more

There is a long story behind this but I'm going to get right to the point. I was in intense pain, called them for help, told them how scared I was to have to deal with this particular situation in an emergency with some random doctor. I was told they would prescribe something, which really wasn't going to do much based on what I was telling them the problem was. Regardless, I was told to wait for a call back before going to the pharmacy. I called them back two hours later. Was told if I wasn't called back then the medication wasn't ready. I called them back an hour and a half later. Was told the same thing. Called AGAIN two hours later (1:30) and was finally told that I was forgotten about because of patients in the office. Ouch. That's some brutal honesty. Here's the major problem. I called them at 8 am and was so kind and clear that I was very afraid and in a lot of pain. It took five and a half hours to #1 be told the medication had been waiting for me since shortly after my call at 8am and to #2 have to scramble to find a doctor who could do a painful procedure for me as soon as possible. Now, two months later I am told that they wouldn't have been able to do the procedure anyway. Wow. Nice time to tell me. That would have been GREAT to know at 8AM that morning WHEN I ASKED. OR at 10 when I called again. Or at 11:30 when I called again. Or on my last call (to them ever) at 1:30. So, this got longer than I wanted. But hopefully this helps you make a selection when choosing a provider. read more

No compassion for patients.Due to having a different doctor every time you make an appointment, No patient/doctor relationship can be made