Rich is the best. I switched to him years ago when the Big Guy in town didn't want to honor his…read moreappointments or work ethic He's reliable and genuinely proud of his name and his work!

highly reliable. knowledgeable. gets the job done... and then some…read more just bought a house, and the lawn was torn up for the septic. sprinkler lines were cut. attempted to call the installer and never received a call back. nothing. so, i call the sprinkler guy, and low and behold, he called back that very evening (like he promised). he visited, gave us the low down on what he needed to do- gave us a great price and scheduled us right away. we're still waiting on a call back from installer, and our system is not only fixed - but, rich, the sprinkler guy also walked us through how to use it! he showed us things that we'd never have figured out, and gave us valuable tips on maintenance, and how to get our lawn back on track. on top of all of this good stuff, he's going to close our system at the end of the season for a fraction of the price that the previous owners were paying the original installer. i can't recommend the sprinkler guy enough. just a really good guy, who knows his job very well and has reasonable prices- a dying breed, i'd say. thanks rich! we look forward to seeing you again in the fall! go with this guy. you'll be glad you did.

After years of giving my business to Sprinkler Master, I had an emergency (water gushing out of…read moreoutside valve and leak inside). I didn't get a call back for over two days and then Mark's rude and untruthful response was "I had 187 calls to return". Maybe that explains why when you call Sprinkler Master for help you get referred to his "Hinlickity's Ice Cream Parlor Cash Only" business. Mark, maybe you should stick to scooping ice cream for cash only as you don't know how to politely answer calls of long-term customers. I would suggest you avoid this business as there are many other responsive sprinkler companies that don't need a "cash only" ice cream business to survive

Always come quickly and solve the problem,love them !!!! Totally happy with them and their work …read more And price is affordable too !!!

I had a leaking sprinkler that I needed repaired. They came out the same day and solved the…read moreproblem. I'm so grateful for their quick professional service

Although a long time customer I would not recommend using Dew drop Lawn sprinklers. My recent…read moreexperience with them was terrible. For starters they said they would be at my house between 10-2pm They showed up at 2:45 with no apology that they were late (I rescheduled my day to be free between those hours. Scheduling a work call at 2pm which I had to jump off of to greet them). I had two different issues. One zone had a leaky head that was due to a value and another area with three values that were leaking. They "fixed" the area of the 3 values saying that the zone with the leaky heads were no longer leaking which was not true. The next day the leak was back even worse. They charged me $450 for this visit. A few days later I received a text from my neighbor...the area that they "fixed" was pouring out water...so much so that over half my yard was flooded with water. When I called the next morning they couldn't fit me in for another five days. On the day they were scheduled to come out they canceled. Rescheduling out another 5 days. This time they came out on time. After digging my yard up again they mention that they had over tightened a fitting cause the pipe to burst. After they fixed...I asked about the leaky heads. They needed to find the other area to fix the value which would stop the leaking heads but they didn't have the device to find the values and that I needed to contact them to set up a time for them to come out again. They actually called me the next morning with an estimate of over $600 to fix the value and that I needed to replace my control panel. The estimate of the control panel was $250...which I found on amazon for $100. Of course I was very unhappy with this estimate. The reception Ann mention that the owner was going to call me back the next day to review. The next day I received a message from Dew Drop but from Ann telling me the owner was not going to be calling and that I can either have them fix my issues or I can call them back to have my account deactivated. When I called back Ann informed me the owner wasn't calling. After I voiced my displeasure Ann hung up on me. This is a terrible way to run a business treating customer of 20+ years like crap. I highly recommend finding another sprinkler company Do not use Dew Drop!!!!

Fast service, but overpriced. Paid $550 for a job that took 30 minutes for the two gentlemen they…read moresent out. The $100 "service call" fee is not refunded or credited against the quote. Will try to find a more affordable option next time.

They showed up to turn on our sprinkler system and gave up after ten minutes of not finding it…read more They located the front system not the back . Their next available was in over two weeks. In the two weeks, I explained to them my back lawn would be dead. I left messages and no one ever got back to me. Terrible company. I'd never use it. I didn't realize they were a chain. Go with a small mom and pop company. You're much better off. They'll really care about you instead of just being a number.

I have been working with R&R for two full seasons. Having used at-home irrigation systems for 20…read moreyears - and previously employing three of the larger local companies - I watched the quality and responsiveness of those providers deteriorate over time. R&R stepped in and has exceeded all expectations. I deal directly with the owner, and their response time is incredibly fast. The quality of their work is unmatched; they are exceptionally neat, show great attention to detail, and have proactively found ways to improve my system's efficiency rather than just maintaining the status quo. They are a true pleasure to deal with. I recommend R&R as HIGHLY as I possibly can

We hired RR to design and install an irrigation system for our 1 acre property with lawn and…read moremultiple gardens. The work took 2 days and RR was on time, efficient, and very neat. There was very little evidence that any underground work had occurred . RR was easy to work with and they provided excellent complete instructions for the operation of our new system. We are pleased and highly recommend RR. Thank you!

We are long time customers of garden irrigation. They…read moreinstalled my sprinkler system over 15 years ago and I have used them for all services ... system opening, closing and for various problems that have come up along the years..all of their staff are EXCEPTIONAL.. from the people on the phone to the techs who visit the house. I had a recent problem that reminded my of WHY we have remained loyal all these years....I actually got a call from Greg the owner, who recognized our loyalty and solved the problem quickly and in a very satisfactory matter. This is a company that CARES about their customers. Highly recommend them!! Liz and Dan shapiro Monroe Twp. NJ

Very professional. Neat and thorough job. I needed work done on my system and Jose completed all…read morework and explained all of it well.

I called a few companies for quotes and ultimately decided to go with Pacific. I think it was…read moreactually the Morristown branch. Hector was the gentleman that gave me the quote and did the work. He was super nice, they did a full sprinkler system install in 1 day. He showed me how to use the app, adjust the heads, and they put down grass seed when done. Also they accidentally cracked one of my blue stones but they replaced it within a few days of the job. The sprinkler system works great so far. Looking forward to using it this fall and next spring.

Very frustrated with the service. The company is too big and the experience is too impersonal. An…read moreautomated service suggested a date to shut down my system in early October --I accepted without paying too much attention, but my landscaper seeded my lawn 2 days later and now I'm hand watering every day. I should have caught this, but it's not the kind of thing I have to worry about and I want to work with a company that I can trust to make a sensible suggestion. When they activated the my sprinklers earlier this season, they told me that I needed a new filter--when the service person realized he didn't have the part in the truck, he told me that I actually don't need the filter replaced. So did I not need it, or were you just trying to uncharge me? Or do I actually need it, and you never took the time to come back and fix it?

I did not have this company install my sprinkler system roughly 20 years ago, but they have been…read moreservicing it basically ever since. My system worked well for many years, but about five years ago, it started struggling. At my service calls, I was told that I had water pressure issues, or issues with tree roots... but nothing was ever changed or fixed. Well... today the serviceman actually adjusted my water pressure, and low and behold my system works better than it has in YEARS. Very pleased.

From the owner: Lawn sprinkler Irrigation Installer, service, parts, installation, back flow testing, wire and…read morevalve locating. We also sell lawn sprinkler and snow plow parts over the counter