Rich is the best. I switched to him years ago when the Big Guy in town didn't want to honor his…read moreappointments or work ethic He's reliable and genuinely proud of his name and his work!

highly reliable. knowledgeable. gets the job done... and then some…read more just bought a house, and the lawn was torn up for the septic. sprinkler lines were cut. attempted to call the installer and never received a call back. nothing. so, i call the sprinkler guy, and low and behold, he called back that very evening (like he promised). he visited, gave us the low down on what he needed to do- gave us a great price and scheduled us right away. we're still waiting on a call back from installer, and our system is not only fixed - but, rich, the sprinkler guy also walked us through how to use it! he showed us things that we'd never have figured out, and gave us valuable tips on maintenance, and how to get our lawn back on track. on top of all of this good stuff, he's going to close our system at the end of the season for a fraction of the price that the previous owners were paying the original installer. i can't recommend the sprinkler guy enough. just a really good guy, who knows his job very well and has reasonable prices- a dying breed, i'd say. thanks rich! we look forward to seeing you again in the fall! go with this guy. you'll be glad you did.

After years of giving my business to Sprinkler Master, I had an emergency (water gushing out of…read moreoutside valve and leak inside). I didn't get a call back for over two days and then Mark's rude and untruthful response was "I had 187 calls to return". Maybe that explains why when you call Sprinkler Master for help you get referred to his "Hinlickity's Ice Cream Parlor Cash Only" business. Mark, maybe you should stick to scooping ice cream for cash only as you don't know how to politely answer calls of long-term customers. I would suggest you avoid this business as there are many other responsive sprinkler companies that don't need a "cash only" ice cream business to survive

Always come quickly and solve the problem,love them !!!! Totally happy with them and their work …read more And price is affordable too !!!

Dew Drop Lawn Sprinklers have been servicing my sprinkler system for over 25 years, and I couldn't…read moreask for better service. Their staff is quick to get back to you whenever I call and are very professional. I highly recommend them.

I had a leaking sprinkler that I needed repaired. They came out the same day and solved the…read moreproblem. I'm so grateful for their quick professional service

The only company that has touched my sprinklers and once they come, you never see them again. I…read morewould have thought that they would periodically come and check them but nope. Since I have them, they only show up to turn the sprinklers on and off. I've had "only" them and my lawn has constantly died due to poor sprinkler types and lack of water getting to certain areas. Sprinkler care and lawn treatment seem to be horrible in Bergen County. You have to receiving a communication from this company is nice to know that they monitor these posts however when you turn a sprinkler system on it is customary to check the sprinklers for proper condition and if if they are doing the proper job not just turn it on and walk away from it. I would not have lost my lawn this year if my sprinkler company had my best interest at heart and checked each sprinkler head and the placement and the coverage they were supplying not just turn the sprinkler on. This past time when I requested that they come out they had to replace several heads and adjust locations that the sprinklers were supplying water to. That tells me that when they came out a few months ago they did just what the woman said was turn the system on and walk away and didn't check anything and for over $100 that's not good service I would hope that they change the way they service my property. It seems that they are very comfortable with a DISGRACEFUL three star rating rather than trying to earn more stars and be more considerate of the customer. Now I look and the three replaced heads are refurbished and not new new heads that I paid over three hundred dollars for. These pictures represent the failure of what I paid for and did not get. My neighbor has "no" sprinklers and his lawn is near perfect. Unfortunately the company is run from the office and no one monitors the worker's performance. The Proof Is in the finished product!

Our town was doing some work on sewer drains. They damaged the sprinkler head and line. Pacific…read moreLawn Sprinkler tech came out quickly and assessed the problem, Then they fixed it and double checked that all was working properly. They documented the damage so that we could send the bill to my town for reimbursement. All in all an excellent experience.

I have been working with R&R for two full seasons. Having used at-home irrigation systems for 20…read moreyears - and previously employing three of the larger local companies - I watched the quality and responsiveness of those providers deteriorate over time. R&R stepped in and has exceeded all expectations. I deal directly with the owner, and their response time is incredibly fast. The quality of their work is unmatched; they are exceptionally neat, show great attention to detail, and have proactively found ways to improve my system's efficiency rather than just maintaining the status quo. They are a true pleasure to deal with. I recommend R&R as HIGHLY as I possibly can

We hired RR to design and install an irrigation system for our 1 acre property with lawn and…read moremultiple gardens. The work took 2 days and RR was on time, efficient, and very neat. There was very little evidence that any underground work had occurred . RR was easy to work with and they provided excellent complete instructions for the operation of our new system. We are pleased and highly recommend RR. Thank you!

Very professional. Neat and thorough job. I needed work done on my system and Jose completed all…read morework and explained all of it well.

I scheduled a winterizing appointment weeks ago and called ahead the morning of the appointment for…read morean approximate time window. Unfortunately, the technician was a complete no-show for the scheduled window. After waiting two hours past the expected arrival time, I called the office back. I was told the delay was due to a "scheduling issue" with the driver. When I asked why no one had called me to inform me of the delay or cancelation, the representative had no answer. I expressed my frustration at having wasted my entire morning and having to now wait for a new rescheduled two-hour window later in the day. Instead of offering a sincere apology, the person on the phone became defensive and clearly unhappy with my feedback. Ultimately, she hung up on me. My time was wasted, the service was never rendered, and the office staff demonstrated appalling, hostile customer care. I strongly recommend finding a different service provider that values their customers and practices basic professional courtesy.

I called a few companies for quotes and ultimately decided to go with Pacific. I think it was…read moreactually the Morristown branch. Hector was the gentleman that gave me the quote and did the work. He was super nice, they did a full sprinkler system install in 1 day. He showed me how to use the app, adjust the heads, and they put down grass seed when done. Also they accidentally cracked one of my blue stones but they replaced it within a few days of the job. The sprinkler system works great so far. Looking forward to using it this fall and next spring.

Very frustrated with the service. The company is too big and the experience is too impersonal. An…read moreautomated service suggested a date to shut down my system in early October --I accepted without paying too much attention, but my landscaper seeded my lawn 2 days later and now I'm hand watering every day. I should have caught this, but it's not the kind of thing I have to worry about and I want to work with a company that I can trust to make a sensible suggestion. When they activated the my sprinklers earlier this season, they told me that I needed a new filter--when the service person realized he didn't have the part in the truck, he told me that I actually don't need the filter replaced. So did I not need it, or were you just trying to uncharge me? Or do I actually need it, and you never took the time to come back and fix it?

I did not have this company install my sprinkler system roughly 20 years ago, but they have been…read moreservicing it basically ever since. My system worked well for many years, but about five years ago, it started struggling. At my service calls, I was told that I had water pressure issues, or issues with tree roots... but nothing was ever changed or fixed. Well... today the serviceman actually adjusted my water pressure, and low and behold my system works better than it has in YEARS. Very pleased.

From the owner: Lawn sprinkler Irrigation Installer, service, parts, installation, back flow testing, wire and…read morevalve locating. We also sell lawn sprinkler and snow plow parts over the counter