Service has been fantastic. The ladies are professional, caring, and precise. Highly recommend this…read morecompany!!!

Wonderful company to work for, would highly recommend this place for anyone looking for care for…read moretheir loved ones in the comfort of their own home.

I was invited to be a volunteer and accepted wholeheartedly. Loving staff and even a brand new…read morebuilding to have meetings in.

I have told many people now that we had a perfect hospice nurse. And we did. The level and…read morequality of care provided to my mother by Shayla could not have possibly been of a higher quality, medically or emotionally at any price. She treated my mother like she was her mother, and that's the first and only time I've ever seen that quantity and quality of love from anyone outside of an immediate family member - under any circumstance. There's no way it could have been a better experience. I absolutely recommend Miller Hospice - there's no need to look any further.

My family was so pleased and thankful with the staff who cared for my mom and the communication…read morewith staff and support. Having this piece was a huge part of her successful recovery.

Lots of staff turnover due to lack of administrative management. The regular staff are caring and…read moretry their best. Often they have to bring in agency people, who don't care about giving my parent a bath or other needs. We are moving our loved one out.

This catholic hospice is amazing! My hubby got seriously…read moreill at lightning speed. Porta Caeli had the best everything! To have the option for him to be there in the end was a blessing. This is an absolute beautiful place to take your loved one.

Welcome 2024!!!! I…read morecouldn't imagine going into 2024 without the help of Porta Caeli. "you have never really LIVED until you have done something for someone who can never repay you" ----Mother Theresa My family and I are forever grateful to the great souls at this hospice house. Many thanks to the staff and the great folks that donate to the hospice house. Although, we haven't lost our loved one as of yet, one week at the hospice house and we feel so supported. Going through these tough days are easier by visits from priests (at least 3 times a week), food prepared daily, attentive staff, and all the comforts of home. I can not say thank you enough!!! My loved one feels better about transitioning knowing that prayer comes from 90 year old priests and deacons that have traveled as missionaries throughout the world (with more than 65-70 years of serving under their belt). I think my loved one is in good hands!

I cannot speak highly enough of this facility and the staff. They helped me earlier this month…read morewith the emergency move of my mom from a facility who was grossly negligent. They were kind and compassionate and went above and beyond to make sure my mom was well care for in her final days. (she passed 6 days after moving her). I wish I had known about this place sooner! They are AMAZING!

UPDATE: We just received their letter indicating the…read moreoutcome of their 'so-called" investigation regarding my husband's lack of care in their facility. NOTE: I was there at their facility visiting my husband every day, sometimes, twice a day, for a considerable length of time. So, I DID see what was going on. 1. Their claim: "They went in to bathe him four times, but he refused two times." I KNOW this is false because I asked my husband and staff at the time about cleaning him, clean bed linens, and a clean hospital gown. He was bathed only twice in 7 days. (at the time I wrote my review, he had been bathed only once and the sheets had not been changed nor was his hospital gown changed, but because I complained, they finally gave him a sponge bath and changed his gown and the sheets at 6:30 am the next morning). 2. Their claim: "Our investigation revealed that the required therapy minutes by the (missing word?) provided by all disciplines." The following was his schedule: (I have the original schedules of every day except Monday, Tuesday, Saturday and Sunday of days where no sessions were given. Nor do I have a Monday schedule, because it was not planned for his day of release) a. Monday & Tuesday: no sessions b. Wednesday: one therapy session c. Thursday: four sessions (right shoulder was dislocated) d. Friday: One OT session and one PT session & social/exercise group e. Saturday & Sunday: No sessions f. Monday: One PT session g. Tuesday: One session before releasing him If the staff believes that the above scheduling is advantageous, perhaps they might consider having outside professionals experienced in physical therapy advise their staff members. Please realize that if the staff is questioned, they are going to be on the defensive and perhaps bend the 'real truth' Although I have a doctorate, two counseling degrees, and a degree in psychology, it doesn't take ANY degree to figure out that defensiveness, being deceptive, and perhaps changing records is only human nature, when their jobs are on the line. I've even suggested that they consider having someone who is not recognized by the staff do an incognito investigation as to what is really going on here.... with no success. In summary, because my husband was not allowed to leave his bed (loud alarm would go off due to his high risk of falling), he was worse when I took him home than he was when he came in. Therefore, it appears to me that Ms. Harding, Director of Quality Management and Ms. Walker, Chief Executive Officer did not take my concerns seriously but only did CYA form of gestures that were required to keep 'their' jobs.

Great food and therapy I was there for 3 weeks and got a lot…read moreof my strength back. I'm doing home therapy now

Run far away and don't send your loved ones here! I wouldn't recommend this place to my worst…read moreenemy. The staff is incompetent, lazy, and NEGLECTFUL to their patients. Communicating with anyone there is an absolute nightmare. No one knows what's going on and one knows how to do their job. This goes for the director and Brynlee the 'social worker' as well. The staff will leave their patients to lay in their own mess for hours before cleaning it up. They are very dismissive of their patients needs and concerns. It's a disgusting and vile place to be. I can't imagine how bad it is for people there who don't have any family to advocate for them and speak up. The place is ran like a circus and they treat their patients in the skilled nursing area like dirt.

Please do not walk away from this facility. RUN. Please do not leave your loved one alone in this…read moreplace. My father begged me not to leave him alone with them. They just forget about you don't feed you. Don't do anything that they say they will do. They just want you in the door to collect on insurance. Nurses lie to your face. Administration will always back the employees even if they are wrong. They are playing games with your loved ones lives. I am open to criticism on this if anyone thinks I am not telling the truth, you are welcome to reach out.

They are lovely people...until they aren't. I had been using their services to care for my mother…read morewith dementia. When I signed up with them I was told they have no problem working with moms primary doctor, etc. However, they did not work with her doctor. When there was a question they couldn't/wouldn't answer or a concern they couldn't/wouldn't address with me I would have to go to my mother's primary for the answer/info. They were never "comfortable or compliant" with her primary doc's findings/advice. Especially when it came to meds. Also, when my mom had a stroke while we were in the park, of course my knee-jerk reaction is to call 911. I did, long story short they abandoned me in my time of need. No returned ph calls fr anyone. The following Mon I was called by their social worker telling me I did an unforgiveable no-no by taking my mom to ER & they dropped me just like that. NO ONE EVER TOLD ME THAT! I was told they would work with her outside providers! Their motto is "Compassionate guardians of comfort and dignity"...They were none of this to my mother & me!

Lovely people doing their best to help their families. Helen is so helpful and caring!read more