Lifesavers! We were vacationing from Chicago when our son's wire came off his braces. It was…read moredigging into his gum and was quickly starting to put a damper on the vacation. The team was able to get us in quickly and back to vacationing. A great practice, very family friendly.

I am writing to express my deep disappointment and frustration regarding the policy and customer…read moreservice at your establishment. I recently called to schedule my two children for their yearly exams, only to be informed that because we missed one previous appointment, we are being referred out of your practice. When I questioned the office staff about your notification process, I was told that both text and phone calls were placed to remind me. However, it is clear that the primary number you attempted to contact was incorrect. Given that the call did not go through to me, I am incredibly frustrated that no one took the time to check our paperwork and call the second number on file, which belongs to my children's father. It is explicitly listed for this exact reason. While the staff has not always been the best, we chose to stay with your office because it is located in town and convenient for our family. Because your staff failed to try the alternative contact number listed in our records, I am now forced to search for a new pediatric dentist, and my children's yearly exams will be significantly delayed. I understand that practices have policies regarding missed appointments, but a simple check of our file could have prevented this situation. I hope you will review how your staff handles communications with parents in the future.

Dr. Nickel is truly the best of the best! Can I rate 100 out of 5 stars!?! We look forward to every…read morevisit and the kids absolutely love going and have so much fun. Dr. Nickel and the staff treat us like old time friends or family, showing such love, compassion, patience, and kindness to our family. They take the time and care to ensure the kids are comfortable before performing any tasks and procedures. They explain all steps and processes, ensuring full quality and amazing preventative care. We will never ever go anywhere else for our dentistry needs. My only complaint is he doesn't see adults ;) Truly the best, you're in wonderful hands!!! We Love Nickel Pediatric Dentistry!!

Friendly staff helped my daughter through dental surgery. They cared for her and answered my calls…read moreon a holiday when I needed emergency help. Dr. Nickel listened to my concerns and answered my questions.

Came in for a cleaning with Andrea today. As always, the office was comfortable, clean and the…read morestaff courteous . I was well taken care of and left with a bigger and better smile than when I came in. Thank ya'll once again, Lance

I had a great office experience, everyone I encountered was friendly and nice. My dental hygienist,…read moreRemy, took time to talk and connect as he cleaned my teeth. He also explained as he completed. Dr. Novak was very thorough in explaining what needed to be done and why, as well as educating me about dental care. The office was clean, with great technology. They really made me feel comfortable.

Great dental care from a caring staff and a wonderful dentist…read more We have been patients of Dr. Knowles for over 15 years in Fort Pierce and in Vero Beach. Bob and Priscilla Harrington

I had my first appt. for some major dental work about a month ago and this team was great! I am…read moreevery dentist's worst nightmare of a patient but Dr. Knowles and his staff were so calm and understanding, explained everything and were able to get the job done for me with no discomfort. I am so glad that i found this dental team, as i had not been to a dentist for over 11 yrs due to my extreme anticipation of pain that I had previously experienced with others. I highly recommend this group! They seem to understand that for some the pain is very real!

I just took my 18 month to see Dr Angie because of a chipped tooth. She and all of her staff were…read morewonderful! They took the time to play with my daughter and develop some trust with her before they tried to do anything. It did a lot to set her at ease with them. In addition to the wonderful staff the office and waiting area are really geared toward keeping children occupied and happy. They even have a room with a projector that had interactive games. My daughter loved it in there and I saw older kids that were enjoying it as well. I will definitely be going back there.

I've taken my children here for years. This is the only dentist I have ever brought my three…read morechildren to and over the years it's gotten awful! They hide fees and claim the fees are part of their office procedures, but they do not warn you before they take your children back. They surprise you with a 10 dollar "oral hygiene instruction " fee. They claim they are now a "teaching facility". I simply refused that service...I refused ONLY that service. I told them I do not consent to them teaching my children and giving them "oral hygiene instructions " and they claimed I was refusing treatment for my children. Let me be VERY CLEAR....I WANTED MY CHILDREN TO GET THEIR X RAYS AND CLEANING AND I WAS VERY, VERY CLEAR ON THAT. I 1000 percent wanted my children to STILL be seen for their appointment. 1000 percent! I also asked them to write a letter explaining why we were being dismissed from their office and the letter was NOT accurate at all. I did also explain that "oral hygiene instructions" are NOT mandatory and not LEGALLY mandated and the office lady wrote a letter stating something about legal blah, blah, blah. It's like they thought I was going to sue them for not cleaning my children's teeth . Not looking for money....looking for a normal pediatric dentist that isn't slipping add on fees in visits. It's an expensive world out there and for that dentist to add a fee for "oral hygiene instructions" is complete insanity to me. I'm wondering if even the teenagers get charged for "oral hygiene instructions"? Twice a year we have our children getting taught how to brush their teeth? You've got to be kidding me ‍. They must see at least 20-30 (probably more) patients a day @ 10 dollars per patient for "oral hygiene instructions".....I'll let y'all do that math ‍. But seems to me that entire staff gets paid daily just by the "oral hygiene instructions". This "oral hygiene instruction " charge (code D1330) is used for them to generate easy and low effort revenue. It's meant to be used for individualized, documented instructions and this office is treating it as routine add on because most insurance will still pick up the charge and sometimes insurance won't. D1330 is meant for structured, personalized education, not the generic "brush twice a day" talk that happens during every cleaning. But many offices bill it every six months even when nothing individualized was done. There is no Florida statute or Board of Dentistry rule requiring D1330 at EVERY visit. It is NOT mandatory for cleanings, exams, or fluoride. It is NOT required by insurance. It is NOT required for pediatric patients. Where's the humanity left in this world? Years ago this place was amazing! It's so awful now and clearly we won't be going back....as the office has officially dismissed my children for not being able to give them "oral hygiene instructions". The town use to brag about this place and I hear nothing good anymore. Do better Sebastian Smiles! Do Better! Stop losing patients over 10 dollars! YOU have chosen your "office procedures" to benefit your pocket and not set your "office procedures" to actually be kind and not ripping the world off. Dentist have been talking to children about their teeth for years upon years....what else do y'all talk to the kids about while they are laying in the chair?? TEETH! It only makes sense! And now you charge 10 per kid? I am just completely taken back by this place.

While they are efficient and clean, they up sell. Tell you that services are needed that are not…read morefor out of pocket costs insurance does not cover. You cannot refuse up sell or they won't clean your teeth. I classify this as coercion and the State Insurance Dept should investigate

On 2/4/26 I went to the Sage Dentist in Vero beach for a cleaning, which is covered by my Ultimate…read moreinsurance. After the examination a representative came in and advised me that it was going to be over $300 to perform a deep cleaning which is outrageous. I believe that this Dental location tries to upsell after they already beat the insurance company up. Warning if you need Dental Care do not go to one of these chain dental offices.

Replacement filling. They got me in and took care of the filling quickly and professionally.read more

BEWARE USING THIS DENTIST WITH INSURANCE…read more I used this dentistry recently to have a new crown procedure. Christie's gave me the quote for my co-pay using my dental insurance, which I paid immediately. Shortly after the procedure, the insurance claim was denied due to Christie's mistake using a wrong claim code. Even worse, they waited over 180 days to file an claim appeal, and of course any appeal over 180 days is automatically denied. However, it even gets worse. Christie's then billed me 2x the contracted insurance rate for the procedure, which, by the way, is entirely their mistake. I'm fairly certain this is illegal as a provider is only allowed to charge the contracted rate.