Terrible customer service. Rude and not helpful at all! They just lost all of our future care. I'm…read morereaching out to corporate! They should not be at Walmart! I've been with Walmart vision in two states and never had a bad experience before. I don't care who owns this center. They don't deserve to be in Walmart..

very rude and shitty customer service. None of the employees even act like they won't to be in…read morethere. I called ahead of time to let them know I was otw and that it was okay if I brought my pair of glasses up there, the screw fell out but I do have it. When I got there I told the lady that I had called and I just need a screw put in my glasses. She then said that she can't help me that they don't carry screws for glasses. I said ma'am I have the screw with me and then all she wanted to do was argue with me saying that it wasn't the correct screw and that she couldn't help me. Finally after talking with her a little more she took my glasses to the back and fixed them. Probably won't be coming back to this place ever again.

The quality of their glasses are no good. I purchased a 300 dollar pair of glasses from them and…read morewith in the month they were extremely loose and the arm fell off. I found the time time to go back up there and get them fixed, but they said they couldn't because I didn't get the warranty. I just bought the pair of glasses. I can understand if it was a year or even 6 months later, but I just purchased the glasses. This didn't seem like a warranty issue, it seem like a marketing issue.

Great staff, friendly & really know their stuff ! The only reason I gave a 4 instead of a 5 was…read morebecause a lot of the glasses, in my opinion, are not very attractive.

As a doctor, I suppose he's good enough. But the waiting is ridiculous! We had a 10:15 am…read moreappointment and waited over an hour to be called back. On the way to one appointment I encountered a funeral and pulled over out of respect. I called the office to make them aware I was running late and the reason why. I was told that if I was 10 minutes late my appointment would be cancelled!!! So rude-- I made it in time, but still rude--everyone here is complaining about the wait.

Eye Care 1's staff is incredibly friendly. I took my 6 yr old for her first eye exam and their…read morepatience was outstanding. My daughter never felt nervous or pressured during her visit.

From the owner: Quality eyecare and personal attention is our focus at Eye Care 1. Our group of optometrists…read moreinclude Dr. John Zechmann O.D. , Dr. Valarie Jerome O.D. , and Dr. Diane Bruce O.D. . We are a family optometry practice that prides itself on the individual care and attention we provide all of our patients. Your entire family is welcome at Eye Care 1. We are located in Waycross Georgia and our specialties include the ability to order contacts online as well as in store. We also have our own surfacing lab so we can get your glasses to you same day in most cases.

The staff are pleasant and make you feel comfortable. I've tried other places but American Eyecare…read moreis far better.

I thought it was pretty good experience. Thanks for the help. Didn't wait too long and I got the…read morehelp I needed and thought the experience went extremely smoothly especially with insurance.