Great, fast service! I messaged at 8pm and he was able to fit me in the next day during my only off…read moreday from work! I had the part from the previous owner and he fixed the problem quickly and explained it to me. Thankful I don't have to go another night without my oven!

Jacob, the owner, is absolutely amazing. I ended up needing a new microwave or we could fix it for…read morepretty much the cost of a new one. He helped me shop for a new one. Explained to me exactly what measurements I needed to go with, and why. He's honest and answered all my questions. Such a kind man. Will be using his company for every appliance need from now on. 10/10 recommend!

Home Depot has really messed me up. I went to the Pell City store and purchased a new refrigerator…read moreand a new microwav, on August 12th. It is now 10 days later and I have neither. I paid for them both on the 12th. A refrigerator was brought to my house 17th it had a 1 inch dent in it, so I sent it back. UPS has had the microwave all these 10 days and has said 3 times it's the wrong address and it is not the wrong addres. I am paying interest on both and I have neither. I chose Home Depot bc I have had many bad experiences there but I will never buy anything there again (Home Depot) Unless I can walk out of the store with it. Worst run business I have ever seen !!!!!

I purchased a dishwasher in March from Pell City's Home Depot and it was delivered in April but…read morepart of it was broken. They took it with them and ordered another one which took another month. The delivery service Home Depot contracts with delivered it today and it was not handled gingerly to say the least. Before they brought it in the house I inspected it and it was dented. They took it with them and I personally went to Home Depot. They were nice but not able to offer anything in the way of expedited order and delivery or any other solution. I just got a refund and will go elsewhere. They lost a good customer who will now go elsewhere for any need in the future.

I'm wary of any company that tries to use religious references to sell their services. But there…read moreare a lot of reasons to be wary of this company. i.e., They don't show up when they're supposed to, then even when they do show up they do shoddy work that doesn't fix the problem, and they aren't respectful when on site, I could go on and on. Stay away!!!

Do not use this company. Called to fix my washer. Best they would schedule was 7 days out. Didn't…read moreshow. They didn't respond to voice mails and text messages. When I called Whirlpool they found out it had been cancelled and rescheduled another 10 days out. Unbelievable. This is definitely NOT "HIS WAY". God says you should not use His name to deceive. NO WAY is a more fitting name.

Fast response and a fair price. Fixed my dryer quickly. I would highly recommend this company.read more

When i called and explained the problem I was having with my washer , they sent me an email stating…read moreit would cost over $1,000 to fix the washer,but they would sell me a used washer for $350 plus $85.00 delivery. Upon checking the cost for parts, it was approximately $236.00. I declined their service, and got it fixed for $360.00 total. I called them due to the reviews. I can only relate my experience. CAUTION.

I love theses guys they can fix anything for a fridge or a washer and for a dryer anything else…read morethat you have

I have used Mr Brooks for several repairs over the years. He repaired my washer, He's always been…read morehonest, fair and professional. I would not hesitate to call him again.

Allen Service Co installed a Carrier mini-split in my detached shop/office at my home. Price quote…read morewas competitive and reasonable. Austin was responsive and answered all my questions. The system was installed as promised by Thomas and his crew. Thomas is very professional and knowledgeable. I will use Allen Service Co for future service of this unit and my homes central system.

You know my momma always said if you can't say nothing good then don't say nothing at all. So I…read morenormally don't write a review because most folks know your in a bind and will pay to get out of it. Not these guys. Well my air stopped working today, Sunday of all days. Well I guess if something is going to go wrong it's going to wrong when everyone is closed. I googled AC repair for my area and got about a dozen hits. Now let the calling begin. Allen Service Company was the second one I called out of 5. I left a message for all of them. Got a call back but couldn't get to me until Monday evening. It's mid July in central Alabama. It's hot in this house. Well I set an appointment for Monday evening. Gonna have to leave work early. About the time I got off the phone from setting up my appointment it rang again. It's Allen Service Company and the young man is a life saver. He is on call and can be here in 20 minutes. He explained the service call charges and they were very reasonable, actually lower than the guy that can't get here until tomorrow evening. The technician shows up and within 5 minutes has the problem diagnosed. 15 minutes later my AC is up and running again. Figures up all the charges and I happily pay the man. I figured with it being Sunday it was going to be outrageously expensive, but no it was very reasonable. Did an awesome job. Checked everything else and all looked good. Very professional. Didn't try to sell me something I didn't need. Did I mention it is Sunday, mid July, central Alabama. It's hot. If you need anything done, give these folks a call. Repair, replace, new install. They can do it all.

We put 2 chairs on hold. One was in the Pell City store. The other was in the Oneonta store. The…read moremanager of the Pell City store said she would hold to see if there would be a Labor Day discount. When I went to see about getting the chairs, the Oneonta store had sold the chair. There was never anyone in the Pell City store the times we went in. Now I know why!!

I recently purchased a living room set and dining room set from the pell city Badcock store when we…read moreordered it we were told there would be no problem, delivering after 4 PM, and no problem delivering if all pieces were not in, they would deliver the other pieces later. We were later told that they could not split the order so we canceled the dining room set due to the fact that all the dining room set would not come in together and this would delay the delivery. I even offered to pick up the parts that would come in later, and they said that cannot be done when the living room suit arrived. We were forced into a time that did not work for us, so had to pay someone to be there to except the delivery, we didn't get home that evening and part of the recliner would not recline back in immediately notify the store that evening and it is now seven days later, and no one from the store has reached out to come to a conclusion on getting it repaired I even purchase the extended warranty service plan so this is totally unacceptable. I've been reached out to Badcock corporate to find out that this is a privately owned store not owned by the corporation so they could do a little to help me. They did say that there was a request for the repair to be done, but the repair was noted to the wrong part of the living room set. I will never recommend this particular store again this is the first time I've had issues with Badcock period. We are supposedly set to have a repair done next Thursday, which is two weeks after the original delivery date for a piece that was delivered damaged but yet no one has contacted me to even let me know that this was scheduled and to see if times would work for me.

Easy to schedule my appointment. Technician was on time for appointment. Quickly fixed the issue.read more

They where on time and very professional and the price of the repir was less then we had budget for…read morethis is our new go to company for all of my friends and family cary was amazing ask for him