Customer service here is rock solid. The entire staff is on point, welcoming, very helpful and…read moresimply professional. Ace Hardware in general is a great store with materials and hardware for projects and repairs.

I waltzed in with my long checklist about 6 minutes before closing. . . don't you just hate that?…read more Nope. They didn't seem to! The "Friendly Hardware Person" nearby latched onto me and cheerfully led me from pillar to post, helping me select everything I needed. He didn't even blink when I asked him to measure out 20 feet of rope to be cut. Another fellow, by the way, volunteered to cut 3 keys for me while we made this grand tour! Best hardware store I've visited in ages - - and I used to manage one! Keep up the XLNT work!

I ordered one tote and a couple cans of spray paint bc I want to start a hydrodip business. I ended…read moreup getting two totes from the store help. I wound up paying for the second one bc I don't keep things that don't belong to me. The manager actually refunded the second tote and said enjoy the freebie. Alex and Mike are very helpful as is the rest of the store staff they always come up and ask if I find what I'm looking for. True blue professionals who deserve a raise. Morenci AZ is the best hardware store I've been to since my grandfather founded Klausen hardware under the sentry label. (Gone but not forgotten) Definitely visit this ACE again!

Thank you Michael n Stephanie for looking for my Leopard soft sunglass pouch. Definitely a…read morecustomer service for taking the time searching. Your store has everything you need for repairs or whatever you're looking for to complete any job. Thank you once again.

On Friday, April 5, this year I bought a water heater from True Value; two of their employees came…read moreout after work to install it, for cash. The installation went fine; no problems then or now. The problem is removing the old heater. The employees left it outside by my back porch and said they would be out the next day, Saturday, by noon to take it away. Didn't happen. On Monday, April 29, I went to their store to ask what the problem was and when the old heater would be picked up. This touched off a comedy routine between two of their employees about who fixed problems and who was a problem. I wasn't laughing. After the comedy routine was done, I was promised that it would be picked up Friday for sure. That would have been May3. Didn't happen then, either. On June 10, I sent a snail mail letter to the store (their email wasn't working) explaining the situation and asking when the old water heater would be picked up. No response. As I write this, late July, the damned thing is still sitting right where their guys left it. This is not my idea of customer service. And I don't appreciate being the butt of somebody's jokes. I wonder if these guys realize that anything they sell can be found someplace else in town. And from now on, anything I might need will be bought someplace else.

Stopped at both Ace and Tractor Supply for new wiring for our batteries on our rv. NO customer…read moreservice at Ace. Friendly service rep at Tractor Supply but didn't have required parts. Onto our last hope, Sun Valley and did they rock it. Everything we needed and the best customer service ever. Thanks for everything!

I was in the 12th day of my ambitious 2-month pedal from El Paso/Cd. Juarez West to Tijuana/West…read moreCoast via Ruta Dos, but that road became impossible for me to pedal approaching the state of Sonora. It had no shoulder, had frequent potholes and crumbling asphalt, but all of the (motor) vehicle operators were extremely cautious and careful when passing me, especially the 18- & 34-wheelers. I certainly feel much safer bicycling in Mexico than the USA! Fortunately, two good Samaritan truckers gave me/my Doublevision a lift just before entering the tortuous Sierra San Luis/Sierra Occidental; how grateful I am to them--Ruta Dos was under construction, lots of sand, rock & vehicles getting stuck! Anyway, I knew my route was going to radically change, and those fine truckers discharged me at Agua Prieta, Sonora; after an excellent night in a budget hotel and some emergency welding, I re-entered the USA at DouglasAZ. (Where a motorist right-hooked me, but no collision nor injury.) After another needed hotel night, I camped the next two nights before spending two hotel nights in LordsburgNM. I needed to make additional work on my Doublevision, and the single fantastic source for parts was this exceptional, classic hardware store which has a bit of everything. Owner/operator Rosie had every possible high-quality part I needed to make the repair, better than OEM! She/Second Hand Lumber Yard is easily 5-star and certainly has my "Wheel of Approval!"

I have bought paint here three times now and we have bought paint from the hardware stores in town;…read morethere really is a difference in the durability of the paints. Sherwin Williams is a superior product. The staff is friendly and warned me about an upcoming sale that saved me 30-40% off paint. The staff knows their product and listen to them as they know their product and know the whys of their product.

From the owner: This Sherwin-Williams Paint Store has closed. Please visit our Paint Store at 1681 E Lohman Ave,…read moreLas Cruces, NM, for exceptional interior paint, exterior paint, coatings, concrete stains, wood stain, paint equipment and paint supplies, and much more.

Yelp doesn't post the times, so I had to call if they were still open…read more I called, and eventually someone picked up. They close at 5pm on fridays. Local building material store. Employees are helpful enough. Found what we needed. Bathrooms looked clean. Coffee provided in the morning. (None available at 4pm ) Sufficient parking.

I worked my last job "Forest Lumber OKC" for over 20 years, my company has been bought out "Twice"…read morethen Back in October I was asked to come in early...when I got there I was told my services where no longer needed, I asked "how long do I got" my bosses reply was "we need your phone and keys now", no warning, not even a thank you for your service after 20 plus years of service. I'm now 61 unemployed and I do have a medical history so therefore no one will hire me and apparently two strokes limited & mobility ain't enuff for disability. I would like to thank Foxworth Galbraith, USLBM or whoever the hell you are nowadays for coming to Oklahoma City and f#*king up my life.

The "new" Ace Hardware is a great choice for the town! The cashier left his post for a minute to…read moreget me a helper who turned out to be as patient as the day is long. Having just moved to town & residing in one of the less modern units, I needed many little items to make it more habitable, from double-faced tape (Gorilla tape recommendation was excellent) to basic tools, to getting keys made & a new keyring. The young man walked me thru the store aisle by aisle to find my listed items, pleasant & considerate as I mused over choices. I recommend this store to anyone seeking a "guide" thru the mysteries of hooks, paper towel hangers, pressure rods & such in making a new dwelling place habitable & efficient. The store had the goods & the helpers knew how to provide 5-star service. Thanks, Ace!

I had some projects I needed to do at my house and I found the staff really knowledgeable and…read morehelpful in assisting me to get the right stuff.

I don't live here, but I travel through here from time to time. Whenever I need some hardware for a…read morerepair, I come here. It's a very good sized hardware store for a small town, it has a very complete inventory. They've always had what I needed, and I find the clerks and staff very helpful.

I have had more then one unfriendly and unprofessional situation with the manager of this hardware…read more My family has shopped in this store for a very long time and spent a lot of money. I carry a shoulder bag which contains my check book, wallet, extremely expensive medication, and a $1400.00 phone, pad and things such as a note pad to execute rapid on site diagrams so I can reconfigure my projects when this small store doesn't have what I want. I carry this bag in every single store/bar/ business location. This bag is approximately 1/3 the size of a back pack. The manager yelled that back packs were not allowed. I informed him it was not a back pack, it was a mini shoulder bag and they were welcome to examine the contents before and after shopping. A woman went in with a bag 3 times the size of mine and mine was full. I was told I could not enter the store with this small Organizational tool. I told them I would not leave my bag at the their register because I needed it's contents to figure the right things and there cost. I was wearing shorts with no pockets. This bag has appropriately $5000 in content most times. This man bag is smaller than most woman's purses and has all the things I use to maintain my health, plan for projects and the items to engage in commerce. I told the Manager that his conduct was discriminatory and unprofessional and we would not shop their. My family spends thousands of dollars in that store every year. That is all done. I will not set foot in that store again until they learn customer service. I might add woman are allowed to carry bags resembling large shopping bags but men are denied bags 1/3 the size!

Over the years this store in Deming NM has been very helpful solving a number of issues of owning…read morean older home. Helpful suggestions & a well maintained stock of materials for a small town. My only regret is I have had to stop going there as it is not ADA friendly and no wheelchair for customer to use while searching for "hardware" or what can I USE to solve an issue.

The customer service in this town is off the charts in excellence, especially Raphael who made my…read morekeys and helped this senior citizen put them on key rings. Miho is a joy at the checkout. Thank you! Bev