Rude, Inconsiderate and unprofessional. I called Altitude two weeks ago as my dryer needed…read moreservice. They scheduled me out for a couple weeks (I'm rural so its normal). I called the day before to confirm. The scheduled time comes and goes with no one showing up. I called to see if there was an issue. The response was "Oh our service tech called in - no one called you?" No not only did no one call me, but you waisted two weeks of me waiting for you to show up. I should have called someone reputable. Just unprofessional.

Needed Refrigerator ASAP! Went to Altitude Appliance in…read moreAlamosa . WOW. The selection.. ,service and store was outstanding!! Had excellent prices and found exactly what we were looking for. Delivery was great. Setup up and installed! I could not be more grateful to the crew! Thank you guys!! We are very fortunate to have this service in the valley! 5 star rating AS 8/12/2023

They have great appliances at reasonable prices. I purchased…read moremy appliances from SLV Appliances, they look beautiful in my new kitchen. I highly recommend this company for quality appliances. Brooke and Brady are awesome along with the rest of their wonderful associates. I will buy all my future appliances from this company.

Great prices,quick delivery,sharp sales people and fast, courteous delivery team. Definitely would…read morebuy from these guys again.

Had a quick response and he answered all my questions with clarity…read more I would recommend his services to anyone .

Malone's Appliance Repair always comes through for me. I called and someone, Derrick, answered and…read moreset up an appt. within 2 days. Another shop in Pueblo couldn't get here until 10 days from my call and another has not returned my call. And, as I live in Pueblo, this business has relocated to Fowler making it even more difficult to get to Pueblo. I rarely need appliance repair so, it's been awhile since I have used their services. However, their company has always done a great job and always more then a reasonable charge. Thanks Malone's!

We purchased four appliances in the last few months. Delivery time was on schedule and the old…read morestuff hauled away. Zeb and Zeak installed everything in a timely and professional manner. What a great team. Appliances work perfectly. Thank you Western Slope Appliance. Jon Loffi

Nothing but praise for this appliance company. The owner was very communicative and sincere about…read morerepairing the issue with our "older" washing machine. We will definitely call this company again should we have the need.

DO NOT PURCHASE FROM THIS LOCATION! As a fair warning to everyone they will always put the customer…read moreat fault. Bought a washer and dryer. Was delivered on a timely manner, however, was damaged upon delivery. Asked for it to be discounted to a fair price, manager said they could "only take one payment off"..... I let them know I did not want the machines as they are damaged and are a higher price than I can find online without the damage (the manager was notified I wanted them to be picked up less than 24 hours after delivery). Let her know I would be purchasing a new set elsewhere and they needed to be picked up as soon as possible. She said in a snarky manner "well you said you needed them and are probably using them anyways". They said two weeks later was the soonest. Waited all day and called off of work waiting for them to pick them up on the day that was scheduled. They apparently cancelled the pickup because I did not answer my phone.... I never received a call and have no record of the call or a voicemail. Now I have a new set arriving in two days and am stuck with their washer and dryer. Too add the first payment was due two days later so this is very "coincidental." Also was told by the manager herself I was not allowed to bring the washer and dryer back to the store myself the very next day or any damage that the workers did would now be considered my fault and customer damage. There is apparently no winning and no resolution. Called twice to try to escalate the situation and was not resolved. I have video footage of the damage occurring and the conversation with the employee and two witnesses including my landlord who was picking up their old set at the time. Apparently, this is now becoming more of a civil dispute for court. All I wanted was a washer and dryer that was not damaged or was worth a fair price for the damage that occured!!!!

If I could, give them 0 stars. Horrible and rude customer service…read more Horrible experience with them. Been scheduled with them for warranty work with Costco/whirlpool. Had to cancel first appointment for fridge repairs because of wrong warranty info provided by whirlpool. Contact whirlpool to send over new info which they did and tried to reschedule. Called broadway and was rudely told that they didn't get the work order from whirlpool and that they don't wait on the computer all day waiting on service tickets. Had the appointment rescheduled eventually but no confirmation until the day of (scheduled for 10-2) and call me at 10:44. I was at work but had my wife at home waiting for the tech. Just because I didn't answer the phone, they cancelled and wanted to reschedule. Not even considering calling the day prior to service or at least knocking. DO NOT WASTE YOUR TIME OR MONEY WITH THEM

We were told be Whirlpool to call this company to fix our refrigerator…read more They sent Russ to fix it. Russ was rude with the personality of a dashboard. After wiggling a few hoses, he did nothing to fix the problem. We called the company back and they have done nothing but argue that Russ is busy. I do not recommend this joke of a company. Go somewhere else.

I have purchased two coin-operated Speed Queen washing machines from Drydens this year, one in June…read moreand one in Nov, 2024. I am very pleased with the quality of the machines and with the sales and service I received from Ryan at Drydens. They are located in Canon City, CO and I am in Pueblo, Co (30 miles) away. I had delivery the very next day, with no problem. Ryan, had the new machine up and going in 20 minutes! I am impressed with Drydens and will use them in the future for our Stardust Plaza Apartments complex.

My parents had the worst experience in buying a Frigidaire dishwasher from Dryden's. The owner…read moresaid he does not provide customer service and that has been true! It took three trips to install it and then it wasn't even done correctly. He used an extension cord under the sink in an unsafe way. This was purchased in March and still is not working. He said they are waiting on a part which is not acceptable and refused to give them a refund for a new dishwasher that is not working.

After 4 trips to mitigate the leaking sprayer on my Moen kitchen faucet I was finally able to tell…read morethe young lady at the register that I had found what I came for; a bucket to catch the leak. I had purchased the faucet from the store 2 years ago. When the leak started I purchased the generic Ace sprayer hose replacement kit. That didn't work and I determined the issue was the quick connector at the faucet. So, I went back to replace that but the helpful kid was unable to help, "come back tomorrow when our plumbing guy is here." Went back the next day and they can't get the part and they don't have Moen repair kits. I left with a "closely" sized o-ring. Sprayer outlet still leaking after o-ring replacement and reinstall. Went back for the bucket while I explore other options. If Ace can't carry or get replacement parts for Moen they should stop selling the brand.

Buyer beware. This store is privately owned and does not honor the 30 day return policy. Make sure…read moreyou know the policy before purchasing. The manager Reece is also extremely rude and clearly can't read. The item was purchased 4 days ago and he said it exceeded the 30 day return policy.