Absolutely appalling service by Mark from the get-go.
I booked in to get a table tennis table repaired which was for a group of vision impaired people who play out in Box Hill south and it was obvious from the start that Mark was not interested in fulfilling his responsibilities.
Communication from Mark's end was extremely poor to say the least and to follow it up with an email 30 minutes prior to meeting me to repair the table stating that he was not interested in doing the job, after Mark had stated 48 hours prior that he would be able to take a look and quote a price is simply not good enough.
Even though it states this business has been around for 26 years, I would certainly warn you to be on the lookout and would recommend you shop elsewhere, considering Mark's lack of communication and outright rudeness towards me, thus forcing us to seek an alternative builder to complete the job. read more