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9 years ago

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Matt Zaglin - State Farm Insurance Agent - State Farm Logo

Matt Zaglin - State Farm Insurance Agent

(6 reviews)

Nobody, but nobody, likes to deal with insurance companies. Who really wants to pay the piper?…read more In this age of AI-driven robotic phone calls, endless telephone prompts, and clueless paid agents from countries that have no real understanding of the customer's needs, this place is a breath of fresh air--polite, genuine, and unscripted. Matt Zaglin and the people in this office are real and genuinely polite. They go above and beyond the call of duty to make you feel like the most important person in their office. I accidentally found them while searching for car insurance. They offered the most affordable insurance I've paid for in over 30 years of owning cars. They even found a way to lower my rates by adding renters' coverage. I'm retired and no longer able to drive, but I continue to use other insurance services that this office offers. I called today with a concern, and within minutes, everything was taken care of. It was an absolute pleasure dealing with truly kind people. No waiting, no phone prompts, no obvious script reading. These guys even send me a Christmas card every year! Who does that anymore? GOD Bless youse guys, you've earned every blessing you get.

I know what these people are doing--they are delivering great, efficient, and productive service…read morethe old-fashioned way, with smiles, common courtesy, and politeness. This is the way things used to be before heartless and soulless automation took over. State Farm's corporate office should take note and replicate your business model throughout. In fact, all companies should follow your example. GOD bless you, and a special shoutout to everyone who makes this a magnificent example of real corporate America. Thank you, Jonathan Finkel John Scollo Peter Zaglin Matt Zaglin Isabella Isadora Eric Joy and never forget... Dominic

Sean Gregory - homeinsurance - Updated May 2026

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