Yes, only option is to rate a location! I don't use any locations, I use on-line banking which is…read morepretty good but calling! Oh my! If you have questions that are more than my acct balance etc, then things get interesting!

Excellent service. Friendly and very customer oriented. Probably could use a little more counter…read morehelp on 1st & 15th of the month for paydays.

I joined the Sun State Federal Credit Union in January of 2013 after about 13 years of service with…read moreanother bank that I was treated with respect and dignity the entire length of my patronage. I wish that were the case here at Sun State Federal. I have had 2 security issues since February 28, 2013. Twice someone has accessed my accounts and purchased things with my debit card without my knowledge and while I had full possession of my card. I haven't ever recovered the money stolen as of yet, with the latest identity theft being over 45 days. I filed a appeal on the 1 st division not to return my money. They by law had a limited time to respond and have not. Same as the investigation into this fraud. I was spoken to like I was the criminal and treated as such. I have never been so humiliated or embarrassed in my life. I couldn't leave my home or talk on the phone for 2 weeks. I still am waiting for this establishment to make me show again. I lost almost $1000.00 in all. This is not something I am willing to forget about. I am a senior citizen on limited income. I need to let people know how this credit union is doing and to be aware of identity theft and the hazards of it. People Don't want to help find the culprits and the laws are not up to date. They don't usually try to find them, because the law protects them. But yet we the victims suffer the damages and sometimes can never get our lives back.

I have been with Sunstate Federal credit union since the 90s , They are awesome to deal with and…read morehelp Veterans better than the banks that say they are Veteran friendly, I have also had identity thief from my account and they handle it immediately . The staff at the Chiefland office sets the standard on taking good care of their customers.

Capital City Bank is simply the best. Professional, courteous and highly efficient. The…read moreaccommodating staff at our Bell branch, sets the standard for Customer Service. This is old fashioned family banking with the latest high-tech services. Dr. Tygart

Amazing bank & awesome staff at all locations. They will go out of there way to help uread more

I have been using PNC bank since I was 16 years old. My parents took me into my first PNC with $100…read moreto start an account. 15 years later and that account is still going strong! When I moved to Florida 3 years ago I was so happy to find out we have a few PNC bank locations in town. I was in this PNC branch this past week and again like others the customer service was wonderful. This PNC branch has the software and the machine to make new and replacement PNC cards. This is so helpful! If your card gets lost, stolen, or just is old and you need a new one, this place can create you a new card in the matter of a few minutes. It is also nice that you can keep the same number as well. The staff and Bankers are always really friendly and help answer lots of questions! I would for sure recommend this bank in the Gainesville area!

I have been a loyal PNC Bank customer for over 15 years, but my recent experience at the 13th…read morestreet branch Gainesville, Florida branch was extremely disappointing. I went in to complete a business wire transfer and received an unprofessional attitude from the banker. I reported my concerns to the branch manager, but nothing was done. I asked several times, including calling the bank afterward, whether my wire transfer had gone through and was repeatedly told yes. I later discovered that the transfer was never completed, causing serious inconvenience and delays for my business. After more than 15 years as a customer, I expected much better service, accuracy, and accountability from PNC Bank. This experience has seriously affected my confidence in this branch.

Went to bank @ 37th Place to get some paperwork handled and pick up a new debit card…read more Was met almost immediately by Mike Williams Branch Manager. Mike was friendly and helped me with everything I asked for. This bank almost feels like a country bank. 5 stars

Tom Word and Jenny Madson are awesome to work with !…read more They make dealing with mortgages straight forward. Very good and honest bank. Love the Citizens !

Refused to notarize a document after having me wait around. Unbeknownst to me, my old saving…read moreaccount had closed, so she refused to notarize the document as I was not a current member. Even after seeing I had been a member and after offering to pay a notary fee, employee refused. Definitely will not be reopening an account whether it is Seacoast or Drummond.

From the owner: Seacoast Bank is community banking at its best, providing a complete range of personal, small…read morebusiness and commercial banking solutions with a personal touch. As members of the Bronson community, the Seacoast Bank Bronson branch understands our customers are more than clients--they're neighbors. We take the time to listen first, and then apply our years of banking experience to find the best loans, wealth-building or other financial products to support your goals. Come in for banking with a personal touch. Our branch is located near the intersection of Hathaway and SR 24.