If I could give this bank negative stars, I would. We opened an account here, even though we found…read morethe people working here (other than Sarah, but I don't think she is still there) very unfriendly and unaccommodating. We have returned a couple of times to do business but will not return, as there is always some issue. There is a dark haired young woman who works at the Bronson branch that is downright snotty. You are not treated like a customer at this branch, but an inconvenience. We even thought about closing our account and opening one at Drummond Bank but left this location and went to the Williston Capital City branch, where we were treated much better and managed to get the business done that we needed to get done. Amanda was very friendly and helpful at the Williston branch! We will go there from now on and AVOID the Bronson branch.

New staff, extremely helpful! Quick and very attentive - none better!!!!…read moreGreat Bank!

All of the bankers are down to earth unlike any other bank, and they are so helpful with anything…read moreneeded

I have been with this bank for 3 years. I general they have been good to bank with with positive…read morecustomer service. The on line banking is a bit frustrating and difficult to use at times. Recently their online banking has been very frustrating with one banker actually lying as to how replacement of my debit card would proceed and in addition telling me there was no one higher than her that I could speak with. The next day I spoke with a different banker who told me that my new card would be on it's way on Friday and then found out the following day the care wouldn't be leaving their facility until Monday. Very frustrating. I am now looking for a new bank!

I can't stand when I have issues dealing with money. I especially hate when I have to consider…read moreaccepting a disadvantaged situation because it is not worth the FIGHT to make it right. I face this with most most banks! Wells Fargo has consistently made my banking experience positive. We all have our days, but Wells Fargo (staff/management) has been my advocate more than any other institution. The staff they hire and the managers they promote continue to deliver on this experience for me. The 43rd Street Branch has one of the best managers in Neil O'Connor. This branch also has my new favorite Banker, Benjamin Bravine. I work with a senior citizen who asked me to bring her to WF.to get control of her accounts. She was cynical about online banking and refused technology. She did not know what to ask or who to speak with. She felt helpless. Benjamin took his time and connected with Mary. He went beyond filling out an application and made her concerns his concerns. Mary left feeling empowered (and important). As we left the bank, I realized that I wont be hearing from Mary about future banking frustrations. For a milisecond, I pretended to relate to the "teach someone to fish...." concept, but in reality, I just made her appointment (with Benjamin).

Went to bank @ 37th Place to get some paperwork handled and pick up a new debit card…read more Was met almost immediately by Mike Williams Branch Manager. Mike was friendly and helped me with everything I asked for. This bank almost feels like a country bank. 5 stars

I have a number of accounts here and found this to be a great bank with great customer service.read more

Barbara Crews is awesome and you need to ask for her when go into the Chiefland branch!! Awesome…read moreawesome!!

Yes, only option is to rate a location! I don't use any locations, I use on-line banking which is…read morepretty good but calling! Oh my! If you have questions that are more than my acct balance etc, then things get interesting!