As my 65th birthday approached, the stress from knowing I would have to switch to Medicare…read moreincreased because I was having such a hard time finding proper guidance. Adding to the stress was the fact that I could be financially penalized if I did not switch to medicare in a timely matter. Then, I was referred to Alison Gordon, the insurance mom. She sent me one email that demystified the entire process. From there, we had one phone call where she clearly explained all my options. With that, a giant weight was lifted from my shoulders and life was good again. I found Alison to be knowledgable, experienced, thorough, kind and witty. I highly recommend her.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

My husband has a life insurance policy for $100,000 that he has already paid over $110,000 and if…read morehe lives to 95 he will have paid an additonal $114,000 for a total of over $214,000 for a $100,000 policy. And, get this at 95 the cash value is $500.

Absolute worse company to have a life insurance with. It's like a crime to be born in. California…read moreand do a withdrawal from YOUR policy that YOU make monthly payments for on time without missing. The will make a mistake and blame it on processing however you can never speak to anyone from processing or a supervisor.

Ruben is very knowledgeable when it comes to taxes. Highly recommend him. We finished our taxes in…read moreless than 30 mins!

Ruben is so nice and professional! i'm coming here every year to do my taxes! It's fast and easy :)read more

Your goto ins agency! Prompt return call and very…read morecompetitive quotes!!!! I recently changed my biz and personal auto ins to Cal-Kor. They've got various options for you to choose from w/ very reasonable pricing. Call them today!

I agree with Taylor K 100%!!!! THIS IS THE WORST INSURANCE COMPANY EVER. I have State Farm…read moreinsurance but got into an accident with a Cal-Kor insurance holder. Sonia, was the agent who was in charge of my claim. Spoke to someone who doesn't understand english at first, when she heard my last name was Korean, she started talking in Korean which is perfectly fine but what if I was someone who doesn't speak Korean at all? Nightmare begins when speaking to Sonia. Told her i was in an accident with CalKor insurance holder and I have the name and policy number ready if she's ready. Her response was " Ok Take the policy number to auto body shop and get your car fixed." ?? Without even asking me about my info, without even asking where and how the accident occurred, without providing me with a claim number. She told me to go ahead and take my car to an auto body shop to get my car fixed. I ended up telling her that she needs to provide me with a claim number, name and the phone number of the insurance adjuster in order to take my car to the shop. Her reply was "Oh really? Let me check and call you back. She gets back to me after 6 days with a claim number only to deny the claim all together an hr later. Now I'm in a process of fling a complaint with the Better Business Bureau. DO NOT EVER EVER EVER use this company for any type of insurance. THIS COMPANY WILL GO OUT OF BUSINESS FOR SURE if they continue to act in this unprofessional manner and un-educating their agent about how to do their job right. I've been driving for 20 years, had number of accidents, NEVER EVER came across an insurance company where their employees had NO knowledge whatsoever in regards to their job. W.O.R.S.T INSURANCE COMPANY E.V.E.R!!!!!!!!!!!!

never buy their products! they sell them, you pay and when you need them to pay up-through death of…read morethe insured or the need to cash in the policy due to the insured needing Medicaid, they delay and constantly ask for more files or deny getting your correspondence. if you call, you get foreign speaking reps who ask you name and number in case you are disconnected. Then your call is disconnected or silenced for hours and you have to begin all over again. They talk of caring, compassion and kindness when selling the product and give you additional pain, suffering when you are already suffering. They refuse to allow you to speak to a supervisor at all. If the option had a 0 star rating I'd definitely give one that low. For TransAmerica. They should have negative star ratings For TransAmerica. Poor quality of service once the policy is sold.

Excellent service & staff! Always available & goes the extra mile to get the exact answer. I got…read morerid of my old agent because I never got a return phone call

I can't say enough good things about Zulema Velasquez and the team at State Farm! From the moment I…read moretalked with her on the phone, I was treated like family. Zulema took the time to understand my needs and explained all my options clearly, making sure I felt completely comfortable with my decisions. What really impressed me was the level of care and attention to detail. Zulema helped me with my auto insurance, saving me a significant amount of money while increasing my coverage. Any time I have a question or need to make a change, the team is quick to respond and incredibly helpful. If you're looking for an insurance agent who is knowledgeable, trustworthy, and genuinely cares about their clients, look no further. I'm so grateful to have Zulema in my corner--highly recommend!

Hands down the best in town nah wait best ever she really wants to help you she follows up with you…read moreshe dose not ignore you after you get a policy I saved over 1,000 a year on my auto and home insurance I didn't even have that before she was able to get me that as well and still save me money just wow incredible! Would recommend her to any of my clients and family members Thank you Gloria !!

Worst ever. No exaggeration. You get no confirmation that you've paid, and then she'll keep…read moreharassing you to pay again when you already did. And then she'll threaten to cancel you even though you're current on payment.