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    Scruples

    5.0 (1 review)

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    17 years ago

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    Spiers Michael Jewellers

    Spiers Michael Jewellers

    2.3(3 reviews)
    2.1 mi
    ££££

    Michael Spiers Jewellers, having used this firm to replace my omega wrist band(£450.00]2011,…read morereplace the battery(£125.00)2013, having collected the watch from them and wearing it for 2 days it fell off my wrist. A retaining pin had broken/fallen out. So back to Michael Spiers, I need a replacement pin please! No Sir the watch needs major work as the band has been stretched! Really I have not worn a lot due to the battery not working, I just want the pin replacing please! I have to send it to Omega for their service department to confirm my "EXPERT" opinion, I will call with the price for the work. Hello "Sir" Omega have confirmed my "Expert" opinion that will be £200.00 please? No, I just want a pin replaced please, Omega are not prepared to do just that "Sir"! No thank you, I will come in and collect the watch, that will be £30.00 please "Sir" for insurance, postage and my "Expert opinion". Really! I collected the watch yesterday, that will be £30.00? Why? For storage, insurance and postage and my "Expert" opinion! Oh, you were not made aware of the this charge or signed agreeing to the charge if we did not carry out this "Expert" opinion work. That is correct! Then I cannot charge you then can I? No you can not! Good Day. Off to FRAZER HART the other Omega dealer in Plymouth. Hello can I have a replacement pin repaired please, certainly "Sir" just wait a moment have a seat, then out comes a chap, I usually have them on the work bench I will do it now for you. 15 minutes a repaired Omega. Thank you very much how much do I owe? Nothing "Sir"! Are you sure? Yes I am sure! Thank you very much, One very happy Omega owner! The moral of this tale is Michael SPIERS have lost a customer who now thinks that this firm tried to RIP HIM OFF! FRAZER HART have my custom and my business. I would recommend everyone to go to FRAZER HART

    My friend who purchased 4 or 5 watches from this store was at the top of the list for a Rolex…read moreDaytona. They decided to give the watch for a celebrity instead...This not fair business practice.

    Scruples - jewelry - Updated May 2026

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