Great wash, constant tip texts hold it back…read more I've been a member since opening day. For a drive-through wash, they do an excellent job. My car comes out clean every time. The staff is friendly, quick, and consistent. I have never had an issue with the wash itself or the service on site. The problem is the follow-up. Every visit triggers multiple text messages asking for a tip. It happens every single time. Two messages per wash adds up fast. It turns a simple errand into a steady stream of notifications. Tip fatigue is real, and this setup pushes it. If they cut the repeated tip requests, this is an easy five-star experience. Until then, the quality stays high, but the experience feels cluttered.

I had an excellent experience with Genesis Auto Wash. The young man that took my order was very…read morepolite and not pushy. He was also very good at upselling, which is a good thing because I just wanted to do one car wash but I got a better deal by getting more. I drive past at least 10 car washes to use Genesis because they are friendly, the place is spotless, the actual car wash gets every speck of dirt off, rinses well and really dries it as you leave. Twice as good as other car wash businesses. And don't get me started about the vacuum cleaners and wiping cloths they provide. My little grandson does the vacuuming and I do the dusting. My husband even remarked about how nice and clean it looked.

1/2 of brushes don't work. Dirt left all over the vehicle because the have the wash time too fast…read moreand brushes do clean if they work. Shit this place down. It rained 1 hour ago, they shut down the vacuums because they suck up too much water he said. Total ripoff do not go here.

HORRIBLE!!....there's always something broken ("computers down/ screen is broken) & I paid $30 for…read more"premium" & the car's still filthy,,..came back w/my rcpt & asked for refund....found out thay bec I'd paid premium I was entitled to another carwash (nobody mentioned that when I paid) th mgr wouldn't give me a refund, send me thru again (so what? it was already supposed to be "free") same shitty results...so I will NEVER come here again & suggest that you SAVE YOUR $$ & FIND ANOTHER CARWASH....this place's a rip-off....I'd give it zero stars if possible

I had a very negative experience with Splash Express Car Wash on Chenal in Little Rock this week…read more While traveling thru the washing equipment, I was hit from behind from a large pick-up truck. Apparently, the car wash operator failed to check to make sure that the vehicle was put into neutral. And, when the vehicle started moving forward, he failed to stop the machine in a timely manner. To my surprise the General Manager of the Car Wash denied any responsibility for the damage to my vehicle. The employees at the Car Wash would not even look at my damages and expressed a total "non-caring" attitude about these damages. And when I requested the contact information for their regional manager or someone else in management at the company who I could talk with, they would not even provide me with any information. I was very excited when Splash opened this beautiful facility some 6-8 months ago and I thought that they would be a welcome addition to our community. But this experience has shown me that they don't really care about their customers.

Alex the GM is such a pleasant gentleman to talk to and very personable. Great value for the wash!…read moreI highly recommend d this location!

This car wash deserves 5 stars. The employees are really…read moregreat. Car wash service requested. I've not checked to see if they can do oil changes on VW cars. I think the monthly car wash fees are a good value.

I recently drove from Los Angeles to Little Rock. The front of my car was plastered with dead bugs…read morefrom the 1,800 mile trip so I went to Splash Carwash in West Little Rock to have it cleaned. For $28 we went through a regular brush carwash after a guy sprayed the car with a hose that barely dampened the car. I discovered after exiting the wash for $28 I got the privilege of cleaning my own car inside and out. I don't believe a single bug was removed from the front of my car so I spent 20 minutes cleaning it myself. Then got to clean and vacuum the inside myself. For $30 I usually get a HAND WASH and total cleaning inside and out. Windows, vacuum etc. Needless to say I won't be going back to Splash Carwash. I need a recommendation for a good car wash in the LR area.

Trash! Pure trash! None of the vacuums work worth a dime and the place is a mess. Drove over here…read moreto vacuum after taking three big dogs to the dog park and the vacuum sucked like a feeble lamb... that's the one that worked. Whoever owns this place obviously couldn't care less... I'll never be back.

Been going here for awhile because there just aren't a lot of choices for self service car washes…read morein Little Rock. Half the time when you go you'll find some of the equipment not working properly. Vacuums that don't suck. Wash bays that won't accept dollar bills or the coin shutes are jammed. The coin changer works sometimes. You can always get water but the soap brushes work maybe half the time. I've literally had to change bays to find one that will accept the type of money I have at a given time (coins or bills). I've seen an old man here from time to time who looks like he's checking on things. He should be in a nursing home! If this place keeps going downhill the city ought to shut it down.

Got the ultimate touchless wash today for my 2020 Durango, it got all the heavy dirt off but not…read morethe dirty residue. The whole vehicle and wheels still had a visible cloudy film on them. After reading the other great reviews I bought the 6 wash package, I should have just gotten one to try it out first.

They call him the Carsmetologist for a reason. It doesn't get any better than this, and I blame the…read moreknowledge and professionalism of the management team. I have brought my cars to Riverfront Detail for a full detail job for years, and the automatic car wash is great when I want a quickie.

I've been a customer for many years. I've always been very pleased and I trust the people that work…read morehere completely. In my opinion, the prices are excellent. For me, at least I have always been pleased.. I would tell anyone to come here and use their company and the people that work here..

Flooded the inside of my car, behind beauty panels. Ruined 3000$ worth of audio equipment. Denied…read moreresponsibility. Refused to provided business insurance, leaves belief that they do not have it! Overpriced, horrible detail to begin with. Half-asses. Wiped down everything once, then sprayed a ton of shiner on everything.

Poorly designed building. No signs to help find the hidden…read morepath that goes around the back of the building to get an oil change. "Ten minute oil change" is an extreme exaggeration. I waited for fifteen minutes, was directed to pull into the bay, waited ten more minutes, finally left without any service.

Fast and courteous service! Always informed about my car needs.Good value too!Very friendly workers…read more!

Extremely Clean Car Wash - trash cans emptied and lot was free of trash - vacuum cleaners worked…read morevery well - selfserve bays were free of mud .