I came here for the first time in several years, to get a tablecloth washed and pressed. The staff…read moreis always so kind and accommodating. My garment was done on time as expected, and done well. If you're looking for a neighborhood dry cleaner, I highly recommend them!

Took a prom dress to be cleaned and altered. We were shopping around for a seamstress to fix…read morebeading on the back of a dress and add skin toned mesh material to the bust for modesty. After speaking to the seamstress and describing our desires IN DETAIL, she advised she could fix the beading. I also asked to add skin toned mesh to the bust of the dress for modesty. I specified that if it could not be done or if she could not find the material that it is fine and it could be left as is. All we needed was the beading since the dress fit perfectly and Asked to add the skin colored mesh but we thought why not hem it too since it was offered. This part was offered and not requested but I did accept. I called a 3 days after the pick up date and the dress wasn't ready so I asked when it would be and then they said a few hours. Seemed strange but we were excited. When we picked up the dress, the beading was never touched at all. The bust was patched with a square piece from the bottom of the dress. The dress still had a slight smell (prior to dropping off the smell was stronger because it was stored for years which is why it needed to be cleaned). On top of that, the dress and HAD STAINS THAT WERE NOT THERE BEFORE. My daughter was heartbroken and disappointed. The owner reduced our bill from 87 to 40 but I'm upset that I paid anything being that they ruined the dress, stained it, didn't clean it thoroughly , hemed it incorrectly, added the wrong material to the bust and didn't touch the beading which was the entire point of bring the dress in. We came out WORSE by bringing the dress in than we would have if we didn't bring it at all. I ended up LOSING AND EXTRA 100 dollars after bringing it to another dry cleaner and another seamstress. Not to mention this added weeks of trouble. Thank God I am a planner and started 6 weeks in advance of prom or we'd be out of luck. Things are too expense to pay 2 and 3x for the same service. After telling the story to a few people I realized they had the same issue with the same place. Sorry for the long post but I felt it was my duty to warn others.

Ruined my husband jersey then have the audacity to try and give him a lesson on cleaning jerseys I…read morewouldn't trust my items here at all didn't even offer a refund spoke with Kevin the manager bad business just so you know they just throw your jerseys in the washer you can do that at home the jersey was wore twice just wanted it refreshed and it was totally damaged

Have been using them in the past until the shrunk every single pair of my boyfriends suit pants…read more Not great customer service or quality control if you ask me and they NEVER take accountability for mistakes made.

Needed 3 items altered in waist. All needed waist taken in. One needed new zipper, which he stated…read morewhen went to pick up he didn't know how to change it. And did not alter at all. Really. The 2 he grossly altered are lumped together material front and back. I could have definitely repaired these better than what I was highly charged for. Unbelievable that this type of disgraceful customer service is real! This is real. So real with disgust!! Now to find a seamstress to repair this mess!! BEWARE OF THIS BUSINESS. PLEASE. DRYCLEANING MAY BE GOOD. ALTERATIONS NOT AT ALL! HUGE DISAPPOINTMENT. EXPENSIVE TOO! SHAME ON YOU!

They did a great job hemming a few items. They accurately measured all of the items. Very happy…read morewith the friendly service.

Friendly owner. Very helpful with suggestions on the best way to alter and shorten my dress. Very…read morereasonable. I recommend her

I made a mistake and handed over a pair of pants that she had already altered and asked to have…read morethem hemmed up even more. When I told her that it was my mistake and that I would still pay for it she refused to take my money and she lengthened the pants at no charge. They always do a great job and they are very recently priced I would highly recommend this business.

I did a rush order on Thursday to pick it up Friday as it was a must to get the clothes before the…read moreweekend for an event. When I picked it up, I was told it's not there and not cleaned yet when I did a rush order and I was guaranteed by the person at their front desk. The person apparently put a rush order for pick up on a Monday the following week. It's such an inconvenience. To remedy the situation, I have to buy new sets of clothes for the event.

Had some dry cleaning done. A coupe shirts, a dress, a jacket, and a suit. Was $98. It's in…read moreManlius. Everything is expensive because the taxes are through the sky. No problem there. Everything looked pretty good with the exception of the suit. They put it in the same bag as the jacket which is a fuzzy jacket. Now my clean suit is all fuzzy. Dark suites and fuzzy don't get along. It could have been done better. For the price of a single bag you would have had a happy camper. Will I return. Sure I will only nervous next time. The person at the register? Hire everyone like her. She was very nice.

High quality service and quick turnaround on getting multiple suits dry cleaned. Reasonable…read morepricing. It's always good to find a family-owned business to support!

My items were cleaned beautifully and on time. And the prices are reasonable. I definitely will…read moreuse Ritter's cleaners in the future.

I'm Shrinking so I had to have my jeans taking up an entire inch. Perfect. Had a carry-on bag that…read morelost its stitching... fixed no problem. Had an under armor jacket with a unique zipper that was custom ordered from the manufacture... Installed... Perfect. Had an LLBean jacket with goofy lined pocket re stitched.. Perfect. That's all I've got.

She is a skilled tailor and been professional. I need a high-tech golf jacket repaired and a winter…read morecoat with a flap that required a zipper. I was told the winter jacket would lose the snaps from another tailor. She repaired with no issue. I highly recommend the business.

Staff here is super friendly and my clothes are always ready when promised. Easily the best choice…read morefor dry cleaning.

Love it here! Have been going for a few years. Family run. Jen is so sweet, the owner is great and…read moreknows his stuff.