J'ai décidé d'aller dans ce magasin parce que ma mère n'arrêtait pas de m'en dire du bien et…read morequ'elle y avait trouvé sa veste là. Mais en essayant de regarder, je suis tombée sur une vieille dame désagréable avec du maquillée comme un clown, qui a rendu l'expérience horrible. Elle était très agressive, faisait des remarques déplacées sur ma taille et était d'une passivité-agressivité insupportable. Je suis assez difficile en matière de style, mais j'avais repéré une magnifique veste XS que je voulais essayer. Je n'ai même pas pu la fermer l'éclair qu'elle me disait déjà qu'elle n'irait pas et elle me l'a enlevé immédiatement, convaincu que j'étais un S, mais il ne restait plus rien de la veste que je voulais. Même si je fais du S, j'essaie parfois du XS ou du M s'ils en ont, mais elle était bien trop insistante et essayait de me vendre des autre vestes, aucune ne me plaisait. Elle a même osé dire à ma mère qu'elle avait " toujours un problème avec les jeunes ", sous-entendant que c'était moi le problème pour être trop " difficile " et que " mon magasin a des vestes, ce n'est pas qu'on n'a pas ". Même si j'avais vu une jolie veste, j'étais très découragée d'acheter quoi que ce soit. Je suis venu pour acheter une veste, pas pour me faire agresser. Et je vois que je ne suis pas le seul à avoir eu une mauvaise expérience avec elle en particulier. Je n'ai jamais rien vu de pareil dans un putain de magasin. Je ne remettrai plus jamais les pieds dans ce magasin à moins de savoir qu'elle a été licenciée. Si je pouvais donner des étoiles négatives, je le ferais. Edit : la veste que je portais en entrant et que j'ai depuis des années est une taille XS ; c'est une imbécile qui ne sait pas comment gérer la clientèle. Get her ass outta there before you lose more customers.

Negative stars if I could - perhaps the items in the store are actually what are pictured on their…read morewebsite but for those of you ordering online BEWARE. 1) Their return policy is not transparent. The shopping site says returns accepted within 30 days, but if you read the fine print it says that promotional items are not eligible for refund (all their items are always on some sort of promo) 2) Their coats have logos which are not pictured on their website. I ordered 2 coats, the Aliciya, I got sent another coat and the Kylie which came not as picture on the website. Aside from that the coat was not the right size and seemed to have been used smelling of cigarette smoke and stained. The ribbed detailing and fur were not as pictured on their site or described. I emailed, no response, submitted a return request on Shopify, no response, I emailed again no response, not until I said that I was filing a claim with Amex did someone call me. Only to repeatedly tell me it was not their policy to provide refunds for promotional items even if the items they sent were not the correct items and gave the excuse it was their busy season. I have now wasted hours arguing and documenting evidence to share with Amex and Cuir Dimitri. I spent over $1000 to receive the service of a thrift shop. Do not make online purchases from this store.

"I ordered a jacket on May 24th Order #C1170 and it was…read morenever delivered. I have been patient and sent emails to customer service over the past 2 weeks and have been completely ignored. They took my money immediately but refuse to respond or help resolve a missing order. Terrible service and zero accountability. Do not buy from this compan Most likely I have lost $360

My first visit to Fossil was to buy a gift for my husband. I was served immediately by a young man…read morewho was very nice and so helpful that it took me less than 10 mins to find what I wanted. Up until that point, I was happy with my experience... Then I got to the cash. I really felt uncomfortable because the manager was acting very unprofessionally by yelling at her employees in front of clients! The store was busy, literally packed with customers, and the computers were malfunctioning. I get it, the situation was undoubtedly super stressful for the manager, but yelling at your employees to get back on the floor, or grabbing things out of their hands in a violent way is no way to manage a store. Then she would turn and smile at the clients when a few seconds earlier she was very rude to her colleagues. You know when you're at your friends house and your friend gets in trouble with their parents? And you just stand there awkwardly hoping it will end soon? That's exactly how I felt. Work on your customer service, girl.

From the owner: The Fossil store in Laval, QC has the watches, leather bags, handbags and accessories you need to…read morebegin each season organized and right on trend. Known for our modern spin on classic vintage details, our watches are a timeless addition to any wardrobe. Stay active and healthy with our assortment of smart watches, powered by Wear OS which are sure to be your new favorite assistant. Our location in Laval is your go-to stop for more than just watches! Offering personalized gifts, jewelry, wallets and more, your local Fossil store at Carrefour Laval is here as your one-stop-shop for all things accessories and gifts. Embrace the day in Laval, QC with the latest gear from your local Fossil store.

I received a gift of a rudsak jacket valued at approx $1000. The zipper came off in less than a…read moreyear. Yes they offer a warranty but they only will accept a mailed return. I kept saying I can't do that at -20. They said they can repair in spring. Really? The store where purchased wanted nothing to do with it and would not give me any contact info. Finally I went to mall and fixed for $17. I asked nicely for a refund and they ghosted me. SHAME ON YOU RUDSAK

I Love Rudsak clothing. However, I bought a coat from them last year and only realized there was an…read morealarm inside recently. I took it to the store where the manager told me it was not from their store! I assured Brandon it was. His advice was for me to try going to different stores in the mall to take the alarm off. Thank God s sales associate (Mariam) stepped in and explained that last year there was a distribution error and they got some coats from the Bay ... she took me to a store explained to them what happened and luckily this person removed the alarm. I have my bill to prove where I bought it but they don't seem to know their own inventory. I'm very disappointed by the way this was handled but I'm grateful one employee helped me. If you shop here check everywhere for an alarm before leaving the store as you may go back and they will accuse you of not buying it there .

This was my first time visiting a Coach stand alone boutique in the Montreal area - Over the…read moreyears, I've been fulfilling my taste for this leather ware brand through department stores like Holt Renfrew or The Bay. I was extremely satisfied with my visit. The Carrefour Laval location carries the most complete selection of products in the province. Handbags, wallets, accessories, shoes, clothing, perfume, signature jewelry and a generous men's collection. I recommend checking out the official Facebook page as they often have promotional codes that are valid at this location, or ask to be on the store mailing list. Service is top notch, even through the holiday shopping frenzy, the sales associates take the time to ask questions to figure out what you like, and if you're looking for gift ideas, they weren't short of suggestions. Quality of help and interaction is unparalleled to what you'll find in the Coach department elsewhere. I dealt with a lady named Cathy and she made me feel like royalty. This is the kind of shopping experience everyone needs. I love attention to detail, from the little gift receipt pouches, to white ribbon wrapped boxes and beautiful bold orange bags- Coach is affordable luxury, no wonder it has such strong customer loyalty.

Never seen outrageous prices like this store. $66 for a tiny hand sanitizer bottle? Shame on you…read more You should be embarrassed to even show sales at 50%.

Quite happy I discovered this store. Have a beautiful lounge chair in need of "new skin" and I…read morereally hoped to find a good quality upholstery leather. The choice of colors and thickness of the leather in Cuir Boilard is great. You have to buy the entire skin although you may not need it. The gentleman who took care of us was extremely helpful. The store is located in garment district and even driving there is an adventure. The opening hours are not for working people, you would need to take an hour or two off work if leather goods is not your primary business. Parking surprisingly was not as easy as one would expect, yet not a big deal. Special bonus for me today, I got to touch caribou fur, it is so amazing that now I want to hug the real animal.

From the owner: Boilard Denis Cuir is your source for leather products in Montreal. We only manufacture top-quality…read moreproducts that are tailored to your needs. Whether you need a leather coat, pants, gloves or accessories, you can count on us.