After receiving a tire quote from my car dealer, I decided to try Pritchett Tire. I really prefer…read moreto use a local company for my car maintenance and this location has great reviews, so I decided to try it. I brought my quote from the dealer inside and talked to Johnny about my tire needs. He was very helpful and, in the end, ordered two tires for me to arrive the next morning. Unfortunately, the tires didn't arrive when expected, so I ended up going back later in the day. There would be a wait, so I chose to return the next day. I dropped my car off around 8 AM and it was ready a little after 10 AM. Overall, great local service. I'll be back!

I had a blowout as I was just arriving to Clayton for mountain vacation. I called my cabin hostess…read morewho recommended this place for a new tire. They were accommodating, polite, quick, & just plain old "great local service"! They told me I had another tire that was the wrong size. I knew my steering had been pulling quite markedly. I called my son who immediately told me to get that tire replaced also. So I did & the drive home back to Florida was easy & smooth! Would definitely recommend this local business to anyone.

We appreciate the courteous and knowledgeable assistance in evaluating our transmission while…read morevisiting nearby state park.

Everyone here was incredibly helpful and kind. We got a nail in our tire and stopped to get it…read moreplugged. They quickly repaired our tire AND checked all of our other tires. Not only did the company do it free of charge but our mechanic also wouldn't accept a tip. This is a perfect example of genuinely good people. Thank you guys for helping us! We really appreciate you!

They've always been good to our family. They've even loaned us a mechanic's tool to help us get a…read morepart off.

absolute joke of a place. Can't mount my tires because they aren't the exact same as what's on the…read morecar. The ones on the car aren't even matching. Would not recommend anyone waste their time here

Tried to steal my van when I left it there for service. Tried to charge me for balancing my tires…read morewhen they didn't balance them. Charged me $300 for a diagnosis that we both knew what it was already. Cheats and scam artists. Don't go here.

For a visitor to have a very untimely breakdown, and then get lucky enough to find awesome service…read moresuch as I found this week is truly uplifting. I had a complete electrical shutdown on a Sunday afternoon heading to Scout camp in Clayton Ga. AAA was able to find a driver to tow me to Duvall. Almost immediately, the service people diagnosed the problem as the battery. I was prepared for a massively expensive alternator replacement or some such, but they said that wasn't necessary. On top of that, due to COVID-19 regulations, I could not leave camp to retrieve the vehicle, but the service department scrambled 2 people to deliver the car to me. By the way, they decided to not let me pay for the special delivery, just the battery. Wow! These guys are really incredible!! Thanks to Arthur and crew!!!

Zach was amazingly quick, friendly, and professional. He helped me fix my tire (it had a screw in…read moreit) and made sure I was safe for my long drive back to Florida.

I was traveling through NC near Murphy and ran over something metal in the road that shredded a…read morerear tire on my Tundra. I can change a flat, but I was dreading doing it with cars whizzing by too close and the temp dropping. ZACK's happened to be driving by and stopped to help. Darrold grabbed his tools and off we went! We were like a little pit crew and knocked that out in minutes. I truly appreciate the help. As a single woman, traveling alone can be anxiety filled. It's nice to know there are good people willing to help who make you feel safe. THANK YOU Darrold for being a good person and for helping me get back on the road fast. I'm not a religious person, but you, sir, are doing the Lord's work! Keep it up!

This dealership does go above and beyond. I've always been wear of dealerships but at Duvall, you…read moreshouldn't worry. They have now saved our vehicle twice and have been very fast and efficient! Bj in service is absolutely amazing!

Not sure this will happen to everyone, but my brakes needed replaced before I could return home to…read moreNew Orleans. Online they couldn't take me for a week, but were nice to let me drop off my Tahoe and offered to get it done the next day. They ended up getting the work done the same day and I am back on my schedule to return home on time. 5 Stars, excellent customer service.

Decent price, but unbelievably bad service …read more.. The one reason to go to this place is because they're relatively inexpensive I paid $82.21 for an oil change on my 2009 Toyota Sienna. That price includes synthetic oil and filter. Now for the bad: * Did not check my oil level before emptying the oil. Was I a quart low? I'll never know because they didn't even bother checking. This is a service I've come to experience at EVERY other oil changing place I've ever been to. * Did not t check any other fluid levels - They also didn't bother checking my washer fluid level, my transmission fluid level, etc. Again .. something EVERY other place I've ever gone to. * Did not check tire pressures - again something EVERY other place I've gone to does without asking. * Didn't check my air filter - see a pattern here? Again .. something EVERY other place I've gone to does. Soooo .. if you just want your oil changed, this place will do it cheap. But if you're expecting ANY other service, make sure you expressly ASK for it. Because they sure aren't going to do it on their own.

I've been putting off getting a oil change because usually it seems like it takes an hour and a…read morehalf. Anyway, I finally broke down and stopped here to get an oil change. I was completely shocked! Happily! I was there for less than eight minutes. They have it organized were one guy stays below the car one guy is above and they get it done. That's all they do, they do it right and they do it fast and they are very nice! Definitely recommend!