Mixed review. Really nice, friendly employees. Took a car in for a pre-purchase inspection. They told me the car was good. I expected more, more details, a more thorough explanation of what they saw. They didn't mention the nick in the windshield (looks like a rock hit it) --to be fair I didn't see it either until after I bought the car. However, I expect an inspection to catch things I can't (I know nothing about automobiles). Wish they'd caught this so I could have worked it into price negotiations with the dealer. A bit worried to think what else they missed; PA has no lemon law in place for used cars. Also, I read online that mechanics usually give you a detailed printout of the 118 point inspection. I didn't get any paperwork. If I could do the pre-purchase inspection again, I'd stay in the garage while they looked the car over and ask them questions while they inspected the car, and made sure they put it up on the lift and everything. And asked for a printout. But it was affordable: $35. And again, really nice guys. read more