This is December 2025 and this Homewood Suites by Hilton beautiful location a lake behind the hotel…read morewith geese and ducks. Shopping malls, and restaurants all around you.

I stayed here for a week to attend a meeting in Montgomery…read more The staff was exceptional. Check-in and check-out was quick and easy, and every staff member I interacted with was friendly. The room was wonderful. Very, very quiet. I never heard any of my neighbors or any traffic in the hallway. This has to be one of the quietest rooms I've ever stayed in, anywhere. It was clean upon arrival, and there were no weird smells or other oddities. One ding that made the stay much less bearable was the "smart" thermostat. Kudos to the chain for wanting to do something green and eco friendly, but seriously? Putting a smart thermostat in the living room? During the night, regardless of how you set it, it will go back to "away" mode. And of course, if you put it in the bedroom, it won't notice traffic in the living room. I enjoy sleeping in a cooler room, like 67 or so. Going to bed with the thermostat set to that and waking up to 73 was not enjoyable in the least. Once I figured out the trick, if I had to get up for a midnight run to the john, I'd give the thermostat some "activity" and all was good then. I enjoy having the fan running all night for white noise. The HVAC had this ability, but it was so quiet, it wasn't really worth it. Not a big deal though, since the room was pretty darn quiet overall. Plenty of hot water for the shower. Never ran out, never had low pressure. The pillows were all super soft. I'm seeing a trend with this. Seems like every stay I've had recently in hotels has featured soft pillows. Attention, hotel chains! Some of us like a firmer pillow. Mix it up maybe? With 4 pillows on the bed, maybe make 2 soft and two a bit more on the firm side? Plenty of outlets including USB ports, too. Super nice touch there. Since this was a Homewood Suites, there was a full sized fridge/freezer in the room, along with a microwave, stove, dishwasher, and kitchen sink. A set of utensils, plates, and glasses were also available. If you were staying here long term, you wouldn't have to go out to eat every night. The breakfast was good, no complaints there at all. The hotel has an outdoor pool, gym, and there are printers available. There's also a little barbecue area near the pool and an outside fireplace that appeared to be gas. One of the elevators needed a little maintenance, as the floor was damaged and needed to be replaced. There was also some minor repair needed in my room, with a towel hook falling off the wall and a leaking faucet in the tub/shower. There are definitely plenty of places to eat nearby. For longer term stays, shopping spots as well. Overall, the say was quite pleasant. I'd stay here again anytime.

Awesome location, friendly staff, good breakfast; I would definitely stay here again.read more

My stay was generally good. no complaints about the hotel itself. My one issue was Bekka at the…read morefront desk. When I was getting ready in the morning I realized I had forgotten to bring hairspray. Some hotels I've stayed at in the past will have a few limited toiletries at the front desk that can be purchased by patrons who might have forgotten something. I went downstairs to ask and Bekka was the front desk person who came out to help me. I started by saying I knew it was a long shot, but did they happen to have any hairspray because I had forgotten to bring it. She rolled her eyes, shook her head, and said no. I then asked if she knew of anywhere nearby that might I could go purchase some. She again rolled her eyes, shook her head, then said "I don't know, I don't shop around here" followed by a long stare. I realize it was early in the morning and she might not have been having a good day, but she was rude for no good reason. Everything else about my stay was great, especially the lady who was at the front desk the night before during check-in. I wish I could remember her name because I did have some issues with my check-in, but she was so nice a helpful. A sharp contrast to Bekka.

I was greeted at the front desk by young man who was so very positive and did his best to make sure…read moreI got the room I wanted and t suggested los Casitas Mexican restaurant for a reasonable good tasting take out and it was outstanding. They also have some to go bags for breakfast. The rooms were clean and well appointed as well as modern and quiet. I would stay there again and it's fairly close to a Costco so if you have a membership you can fill up your gas there as well.

The air-conditioning in my room did not work. It kept the room around 73°, which is fine for some…read morepeople. But when you are traveling, generally people are from all over, including northern states where they don't like to sleep in that kind of Temperature. Unfortunately, I did not realize this until I was completely unpacked including medical equipment. The hotel offered to move me but it was just an inconvenience for me at that point. And if that were the only thing I wouldn't mind. But lightbulbs were out, my television remote batteries were low so there was a big delay on switching channels. Also, the built-in drawers in the room would not stay shut. You would close them and they would roll out. This is something the cleaning staff obviously would have known about and should have gotten maintenance to fix. Also had stink bugs in room. Overall it's not a horrible hotel, but it is old and is in need of restyling.

Our tour group crashed here after a long day of travel and sightseeing. The leader made…read morearrangements in advance. The staff quickly got our group checked-in. As other pictures indicate, these rooms are clean and very well organized. The beds are queen sized and strike the right balance between plush and support. As someone who prefers his mattresses on the firm side, I instantly passed out and woke up fully refreshed. I woke up to an adequately stocked continental breakfast: eggs, sausage, biscuits, country gravy, cereals, juices, and coffees in a comfortable lounge area near the front desk. I chuckled reading Edward S.'s comment about the faucet head. Yes, that was disorienting. You have to rotate it twice to get to hot and it did take a moment longer than I would have liked to warm up. I also noticed that our bathroom didn't have a separate switch for the fan. It's a good thing my bunk mate in advance about the epic bomb he dropped in the toilet. To quote Friday, yes, I shouldn't have gone in there for 35-45 minutes. So, yeah, that... I don't know when I'll be back in Montgomery, but I'd stay here again. I also appreciate that Holiday Inn's express brand means that you get all the necessary amenities for a comfortable stay at an affordable price.

I stayed at this hotel for 3 weeks and the level of neglect was honestly unbelievable. Not once…read moreduring my entire stay did housekeeping come to clean the room, take out trash, replace towels, restock toilet paper, vacuum, or change the sheets. I even went to the front desk multiple times to request service and nobody ever showed up. I eventually had to start going to the industrial laundry room myself to ask the laundry attendant for clean towels while bringing my dirty ones down like I was running my own housekeeping service. I also had to repeatedly go to the front desk just to get toilet paper. By the end of the stay, I had to buy my own cleaning supplies and trash bags from Walmart because the room had become so dirty and nobody from the hotel seemed remotely concerned. For the amount paid to stay here, basic cleanliness and service should not be optional. This was one of the worst extended hotel experiences I've ever had. Completely unacceptable management and customer service. The only positive was the lady that ran the breakfast area. She was amazing and truly cared about the patrons. Had I not been booked here due to work I would have moved hotels immediately.

During our stay at Holiday Inn Express, it was very pleasant and very clean. While booking a…read morereservation in Alabama, we were going to stay at Days Inn at AUM (please read my review on the hotel) and thank goodness we didn't stay there. We came here because it was my husband's first time visiting Alabama and going to see the comedy show, The 85 South Show. We're very pleased with our stay. The lady at the front desk was very nice and informing us on everything within the area and within the hotel, there's continental breakfast that's between 6:00 am through 9:00 am, vending machines in the lobby and the room was very clean. We definitely recommend you to stay here if you're just visiting Alabama for a short trip.

I was unfamiliar with this area and hadn't realized this was such a bad neighborhood. The hotel is…read morefine, but the area is not safe. As soon as we arrived we hadn't even gotten out of the car yet and a panhandler approached. He stood beside my door and said, "Hey mama you wanna give me some money?" and then stood there so close that I couldn't even open my door. We found out there is a homeless camp next door, and it seems that approaching the hotel guests to ask for money is a regular occurrence. This hotel has been renovated and our queen room was very nice. It was small, but clean and the shower was clean. I wouldn't really recommend staying in this hotel due to panhandling in the parking lot. Hotel guests shouldn't have to dodge people asking for money just to get from their cars to the hotel entrance.

We stayed for the weekend while my son was doing honor's band at ASU. A week before I called them…read morerealizing I booked a room with only one queen bed. The lady that answered the phone was so sweet. She said unfortunately they were out of rooms with 2 beds but she would be glad to provide me with a rollaway bed. I even verified the area with her because I'm not very familiar with Montgomery but know there are some bad areas there. Even told her I originally booked a suite on Carmichael Ave and she said no ma'm, please don't stay in that area. She said Eastchase is the safest and best area to stay in Montgomery and she was right. When we got to the hotel, the staff was so nice the whole time!!! The room was clean and of if I needed anything, they were more than accommodating. Not to mention the lobby smells so good!! I even asked them what air freshener they used. Each day we were there, they grease us with a smile and in my last day, they even remembered my son was performing at a concert at ASU and wished him good luck. The absolute best part.....my 14 year old son does what 14 year old boys do and didnt check to make sure he packed everything. He left very expensive pair of jeans and a hoodie in the drawer. Not only did they go and retrieve it for me when I called but the held onto it for 2 weeks until I could find the time to drive back to get them AND the were so very nice about it. If you are ever in this area, I would VERY MUCH recommend them. Plus the area is awesome and full of shopping centers and food places.

Monica at the front desk did an amazing job checking us in,…read more Incredibly helpful and very polite !

Great place to stay at. Check in was a breeze. Front desk personnel were really friendly and…read morehelpful. Check out was a breeze. Room was beautiful and clean. Would definitely recommend. Will be back to stay if ever back in town.

I don't understand how a casino doesn't have ANY dragonlink machines...just a bunch of old…read morenondescript games lol. Just go to Biloxi or Cherokee in NC. Let the locals have Wetumpka.

Every type of smoke smell you can think of, it was all over the building with covered up cheap…read morecologne plus the fire alarm went off a couple times, good times. So much evidence of shady stuff going on by the looks of the rooms. I left my stay early and checked in somewhere else a few miles away paying $10 more a night and... WHAT A DIFFERENCE.

Clean bed, old, outdated look, musty/foul odor, dirty curtains, wall peeling in bathroom, doorknob…read moremissing from closet, handheld shower switch broken and unable to use, shower curtain too short causing too much water on floor, bath towels comfortable, huge gash in door.

If you are planning a special event and want professional courtesy, flexibility, and timely…read moreresponses with genuine customer care? You need to ask for Sales Manager/Sherry Woodham and her staff at the Hilton Garden Inn - Eastchase, 7665 Eastchase Parkway, Montgomery, Alabama, 36117. We hosted our Family Reunion from July 18-20, 2025. Our family reunion committee was from Georgia and Ms. Sherry worked with us for over a year on our special event. Not only was our stay fun and relaxing but it felt like home away from home. I know we probably worked the staff nerves with all our questions but their smiles and attitudes never showed it....Lol. These phenomenal individuals - Ms. Sherry, Rowena, Mike, David, Lee, Patrick, Stanley and the kitchen staff provided us with everything we needed and/or requested from tables, chairs, pens, muscle power, to helping us with storing a few food items, etc. They all kept checking in with us to see if we needed assistance and were readily available to do so. With their assistance, we transformed the banquet rooms into a Big Beautiful Ballroom! Ms. Sherry, Rowena, Mike, David, Lee, Patrick, and Stanley at the Hilton Garden Inn - Eastchase, 7665 Eastchase Parkway, Montgomery, Alabama, 36117 - THANK YOU ALL for your unwavering support and service to help bring our highly successful and memorable family union to fruition! We are forever grateful for your individual kindness and glad to call you our inherited family. Sincerely, The Sigler Family

I'm on a business trip and my work booked this hotel. The hotel looks dated on the outside, but…read moreonce inside the hotel looks newly refurbished. You walk into a brightly lit modern decorated front lobby. Directly in front of you is a snacks and necessities store. To the left is the front desk where they give excellent customer service and to the right is a bar/grill/lounge area. The room I had was minimalistic, but almost had everything I needed. I wish there was a small safe in my room! I thought my room would get cleaned every other day, but I had to call the front desk to request a cleaning. They have a small clean pool, a small workout room, and a quarter operated washer/dryer downstairs. The Continental breakfast and buffet was decent, but you're right smack in the middle where there's excellent food choices everywhere you look outside that's much better.

I always frequent comfort in or any choice hotels. I've had great experience…read more This reservation was an okay one, but I had concerns. Day of my reservation I was contacted stating that the hotel has water damage and they could not proceed with booking. I was given my points back, it was hard to find an available hotel, but if there was another level that was available ,I would've loved to be able to continue my stay.

Very nice! Stayed the night on my way to Tuskegee. Hotel is really nice. Clean, modern and comfy…read more Lady at front desk was nice and professional. I'll definitely be staying at Comfort Inn and Suites again. Oh yeah...great rate. $129 including tax for a Sunday night for a double.