I was coming fresh from the hospital and still in pain so I needed a 2nd opinion. I searched…read moreextensively online and found a colleague of "Dr." -- I use the phrase doctor lightly in light of what occurred -- Ugonna Iroku. The doctor I wanted to see was not available for 2 and a 1/2 wks so they talked me into booking him. I called to say I would be 5 mins late and was right down the street and they said fine they had a 15 min grace period. When I arrived on 5th Avenue, it was 3:05pm. But they give you the wrong address claiming the office is at 535 5th Avenue when it is actually on 44th street. To make matters much worse, the operator on the phone claimed she didn't know where it was because they use call centers instead of on-site receptionists! So I spent an extra 12 mins walking up 5th Avenue trying to find the office! When I finally arrived at 3:17pm, they claimed I would have to rebook because it was already past the 15 min grace time even though this was their fault. I had passed right by the building at 3:04pm. So I would've been on time had THEY given me the proper entrance information. I ended up sobbing hysterically in the reception area because it was late on a Friday & I did not want to risk being in pain all weekend. No one cared and they did nothing to rectify the situation. When I asked if Iroku could see me for the last 10 mins before his next appointment they claimed he was already with another patient, which made no sense! How could that be if there is a 15-minute grace period? And no one walked in while I was waiting, except his 3:30pm patient, who would've been AFTER me. And what kind of doctor would leave a patient in pain & tears? What kind of good HUMAN BEING would do so? This was a truly awful experience and it is clear to me that these doctors are not spending enough time with their patients. 15 minutes is not enough time to thoroughly vet what is going on with patients, especially not new ones. I wish I had gone with my initial gut and kept researching other doctors instead of letting myself be talked into booking an appointment with this awful man. The only good thing is the cruelty shown to me by this awful place and this doctor means I likely dodged a bullet. Avoid the 535 5th Ave office which is actually on 44th St between Madison and 5th at all costs. Hopefully, the William St office is not as badly run.

Dr. Michael Glick and his staff are fantastic. I've had both an endoscopy and colonoscopy done this…read moreyear and Dr. Glick has been extremely thorough, knowledgeable and easy to reach for any questions/concerns. They have the intelligence and sophistication of a cutting edge practice, but with the attentive charm of a small town doctor's office. Highly recommend.

PLEASE READ I have…read morebeen a patient of Doctor Fagelmans for over 5 years. Last year due to switching a family group insurance plan I had to switch doctors, which was upsetting. I spent over a year trying to find another primary care doctor, however I was unable to find anyone that was even close to good as Fagelman is. I now have switched insurance providers JUST to have Dr. Fagelman as my primary care physician. His staff is unbelievably helpful and friendly. Every time I come into the office I am greeted with a big hello and smile. Furthermore, they always remember my name! Delita and the receptionists are caring, sweet, and very kind people. They go the extra step to create a relaxing environment where people feel welcomed. The reason why I am writing this is because Fagelman has always taken and extra step while caring for me and my many (thankful) friends I have referred to him. I once showed up unannounced with no appointment and somehow he managed to fit me in. I could tell he was busy in and out of appointments but somehow made time for me. His bedside manors are incredible-I feel very comfortable to talk to him about any issue or concern I may have. Fagelman approaches healthcare in a very cautious and proactive way. When he is treating me or diagnosing me he considers all aspects of my life, previous health issues, and overall wellness into consideration. He sees the larger picture as well as the smaller one! Overall Fagelman is a fantastic doctor. I highly recommend. Thank you for reading.

I actually had this written in my notes for a while and decided not to post it because I wanted to…read moremove on. But after what happened most recently, I feel like I should share my experience. I mentioned during my appointment that going to the doctor gives me anxiety and that I would really appreciate someone taking the time to review my lab results with me after my physical. After my bloodwork and routine physical, instead of receiving a call to discuss my results, I got a phone call from the front desk telling me I owed $375. My immediate reaction was confusion because my annual physical is fully covered by my insurance. Being unexpectedly told I owed hundreds of dollars after what I believed was a covered preventive visit was incredibly stressful. What made the situation worse was the interaction with the front desk. When I expressed my surprise and frustration, the staff member laughed and said something along the lines of, "Sorry, your picture looked so innocent and now you're pissed." That felt completely unprofessional and dismissive, especially given how anxious I already was. They then offered to "discount" the charge to somewhere in the $200 range. After I questioned the bill and went back and forth with them, they ultimately removed the charge entirely. If the fee could simply be waived after I pushed back, it made the whole situation feel arbitrary and left me wondering whether patients who don't question these bills just end up paying them. It honestly felt like a money grab rather than a transparent billing process. What finally pushed me to write this review is that I still had never received a call to go over my lab work or test results, despite specifically asking for one during my appointment. When I called the office myself, I was simply told they would send me a link to access my results online. Then they added that if I wanted someone to actually explain my results in more depth, I would need to schedule *and pay for* another appointment. That was honestly the most disappointing part of the entire experience. I wasn't asking for anything unreasonable. I wanted a physician to spend a few minutes reviewing the bloodwork from my annual physical, especially after I had shared that medical appointments make me anxious. Instead, I was treated like discussing my own health was an additional service that required another visit. Overall, I left feeling dismissed, frustrated, and genuinely hurt. The only proactive phone call I received from this office was about collecting money--not about my health or my results. Between the confusing billing, the unprofessional interaction with the front desk, and the complete lack of follow-up regarding my care, I cannot recommend this practice.

Dr Kinkhabwala is intelligent, caring and concerned. And he listens, which is number 1 in my book…read more He is always on time and I never have to wait more than a few minutes to see him. The office staff is polite and the nurses are very nice as well. Another plus, the labs that they use for tests and stuff are extremely prompt - I never have to wait more than a day or two for results. I started seeing Dr Kinkhabwala recently and I feel extremely confident that my health is in good hands.

I started seeing Dr. Kinkhabwala in 2022 after a colleague recommended…read more him. He is intelligent and eager to share his knowledge. My cousin is also under his care and she is extremely happy. Will P.

this is an odd review I know. I did not actually see Dr. Weiss. I called his office twice to make…read morean appointment and never received a call back. based on that I would have to say that the office staff is terrible. And as that is a good part of a visit, it is disappointing.

Been w/ Dr. Weiss for years. He has a phenomenal focus on the individual patient outcomes and truly…read morewants to solve your problem. My issue was complex and he brought tenacity and innovation to the table in spades. He is also the guy who will fight for you and is always on top of everything. I once dropped off some test results at 4:45 and he was on the phone with me 5 minutes later to give his analysis of the situation and get rolling on next steps. Bottom line: if you have a problem, this is the guy you want in your corner. He will get to the bottom of it and will always make you feel assured and "in-good-hands".

Doctor Aisenberg is not only a terrific doctor, he's a great person who puts you at ease. Also,…read morehe's backed by a highly professional and courteous staff. I highly recommend him.

Dr. Aisenberg has been my trusted physician for 20 years. He has seen me through a very significant…read morehealth challenge that included multiple hospitalizations and surgeries. He literally saved my life. Besides being a truly expert MD, he is one of the kindest and most patient people I have ever known.

I can't say enough great things about Dr. Rolston. From the very first appointment, I felt like I…read morewas in the best hands possible. Dr. Rolston is not only incredibly knowledgeable and thorough, but also takes the time to truly listen and explain everything in a clear, reassuring way. I never felt rushed, and all of my questions were answered with patience and care. The staff in the office is just as wonderful. Friendly, efficient, and professional, which makes the entire experience smooth from start to finish. What really stood out to me was Dr. Rolston's compassion and genuine concern for my well-being. It's rare to find a doctor who combines such expertise with such kindness. I feel very grateful to have found Dr. Rolston, and I wouldn't hesitate to recommend her to anyone looking for a gastroenterologist who goes above and beyond and is up on the latest research and treatments.

He's been called (below) "the best of the best," and I couldn't agree more…read more While Dr. Raffinan doesn't make house calls (that I know of), his style is from that same old good world. He's authoritative, yet modest in his approach and language. It's hard for me to imagine that you could be happier with any other physician ... and I've had my share (at the age of 68)! Russell

Dr . Raffinan is being my dr for over 20 years . Very thorough on his practice. His staff is great…read moretoo .

Dr. Wolff is the best. He listens to you. He's compassionate. He is thorough when discussing your…read moreCare Plan. And if you look at him long enough you might mistake him for Justin Timberlake (He's been told this btw). He is so friendly and he's pretty good at remembering who you are so you don't feel like you're going to become just another patient in the crowd. His office is located a block away from Grand Central Station so it's pretty easy to get to him. The check in process was a bit confusing to me. I entered one office to check in and the was told to go to another office where I was being expected. When I walked into that office, they had no idea who I was and I had to repeat the process of answering check in question all over again. If Dr. Wolff schedules you for a procedure, it will likely be downtown at Liberty Endoscopy. His staff there is very efficient and on the ball with time management. After prep, Dr. Wolff comes in for a short but sincere chat on what will be happening, how you're feeling, and time to give answers to any questions you might have. The next time you see him, it will be in the OR and he explains everything to you again as well as make sure you are okay. I love that he is so genuine putting his patients first. He or his anesthesiologist will guide you into lullaby land as you drift off to oblivion. And then you wake up to find that everything is done. The Doc comes back to discuss his findings with you after you've had time to shake off the sleepiness. My Gastroenterologist is better than yours...lol.

Thank you! Dr.Wolff for taking care of me. Dr.Wolff listens…read moreto you, pays attention and makes precise diagnosis. He knew my medical history even the first time I went..... because he cares. I did my colonoscopy and endoscopy with courage, only because I knew that this doctor is very reliable. I highly recommend him to everyone. Expert in his field definitely. His office is very clean, and the people working there only reflect on the doctor. Aline R.