1. Scott Urban, DMD, MD

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West Jordan, UT

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Scott Urban, DMD, MD

3.3 (7 reviews)
Closed • 8:00 am - 4:30 pm

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8 months ago

Very professional and they provide high quality care! They are very clear from the first appointment on what to expect.

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Jordan Valley Dental

Jordan Valley Dental

4.3(6 reviews)
0.1 mi

We just had our first cleaning today at this dental office. The last dentist we went to was…read morecompletely crazy, so we were a bit afraid that it would be hard to find a great dentist. His staff is very friendly and knowledgeable about many different dental insurance coverages. Our whole family was able to get a routine checkup and cleaning done within less than two hours. Lindsey and Natalie were fantastic dental hygienist! We all left having had a thorough cleaning and exam. They have televisions above the patients to make the atmosphere more enjoyable for kids, and they have a little prize treasure box so they can have a fun little toy when they are finished. We are very happy to have found a new dentist and staff that we will be going to from now on, if you are looking for someone who knows what they are doing, call Jordan Valley Dental.

Jordan Valley Dental would be a dentist. I would never recommend my family or friends. I had…read morefeelings done that fell out within a couple days. I still paid for them. I told them about the feelings falling out he didn't want to fix them Unless I paid again. I had brand new parcels for me done after wearing them for 2 days they broke,he sent them back in. I got them back the same thing within one day of wearing them. This is the worst dentist to go to they only care about money and not there patience I have never had such a bad experience at a dentist. This would be the number one worst dentist.

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Jordan Valley Dental
Jordan Valley Dental
Jordan Valley Dental

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Utah Facial Surgical Arts

Utah Facial Surgical Arts

3.0(4 reviews)
0.0 mi

Don't come here! They surprise bill and it isn't cheap! Consultation are not always covered in…read moreinsurance you need to check your plan. They will not tell you this and they will charge for it. Let me give my honest review first I made an appointment and was told we were in network with my insurance and I called my insurance to be sure and they were not in network. So I informed the office staff who contacted AETNA who said they didn't have the correct forms and this provider was removed from there preferred list. Well I waited til all the paperwork was done and then I made my daughter's appointment. I asked up front what my total cost would be cause this place requires you pay up front and they charge a fee if you miss payment or it's late. So at her appointment I paid for everything up front and we were done, I paid for everything! Then the doctor office sends me a bill for $398 and said my insurance wouldn't cover the whole thing. So I asked for what code was not covered and even asked the manager call me so I can take the info to my insurance and see what went wrong. Well the manager never called me and when I would call she wasn't in office. Well today I get another bill and the amount is now $405.68 when I called to pay today I informed the gal how shady this is and I will leave a review outlining how horrible and shady the billing is and it isn't right! You work hard to pay for things then they slap you with a fat bill and no one wants to explain it and instead of taking my card so I can pay she put me on hold for 10 min. I hung up and called back and then they took my card. They make you sign a contract prior to having anything done and they charge you when it isn't paid. Keep in mind I paid for everything up front and they had all the prior authorization done so I knew what my final bill was going to be. DO NOT COME HERE IF YOU HAVE AETNA! I took my son here for the same procedure four years ago and the price tripled. You should always be honest in your dealings. Also if there was a mistake made they could have called me and said hey we messed up! I should have know they would screw up the billing since they couldn't file the paperwork to stay enrolled with Aetna.

I had an appointment today at 1:30PM with Dr. Scott Urban. I arrived early at 1:15PM and filled out…read morepaperwork. By 2:00PM, I had still not been seen. I went up to the front counter and asked how long the wait was, and they said that they had 3 emergencies walk in and that they needed to be helped first, but that I should be seated in a room within 5 minutes but that the doctor probably wouldn't be able to see me for another 30 minutes! I asked if I could be seen sooner, and they asked if I needed to pick my kids up from school or something, and I said no, but that I am on my lunch break from work and was hoping to be out by 2:30PM at the latest. They said they'll just cut my time short with the doctor then, by giving me 20 minutes instead of the usual 30-35. I stood there, and they said they'd let him know to see me next. I was taken to the back room and continued to wait. At 2:30PM, the doctor finally walks in and said "so you're here for jaw surgery?" and it caught me off guard (I was there for TMJ related jaw pain), and I said no, and he said "well they gave you the wrong paperwork, you'll have to fill out the correct TMJ paperwork before I can see you". The girl brought in the correct paperwork, and I asked if I'll be able to see him as soon as I'm done, she said I should be able to. I finished and gave the paperwork to them. Another 30 mins goes by, and I was ready to walk out, as I kept hearing new patients go into the rooms next to me and he saw them right away. At 3:00PM, I got up, opened the door, and started walking out to leave. The doctor sees me in the hall and he said "I'll be with you soon". I said "I've already been here for almost 2 hours!". He stopped what he was doing and came in my room. He very quickly looked over the paperwork and said that there really wasn't much he could do and that he only does jaw surgery (I was referred to this doctor because he's listed as specializing in TMJD). I was out and in my car by 3:11PM. Complete waste of time and money. There was another review similar to this on Google Reviews, I just wish I would have followed that person's advice and not gone, as I had the same experience.

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Scott Urban, DMD, MD - oralsurgeons - Updated October 2026

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