I was able to get a new appointment set up and after the whole experience along with recovery, I…read morewould definitely recommend others to this office. I paid OOP so I'm not sure how the process works with insurance but there were no issues with payments. All the questions I had, the surgeon answered with transparency and records. I would say, if you expect top tier customer service and sugar-coated words, this office isn't exactly like that. Everyone was blunt and straight to the point which I really appreciate and as long as they get the job done really well, I don't have any complaints.

I just got my wisdom teeth removed today. i had 3 full teeth removed, and the top part of my left…read morelower tooth. My surgery was conducted with local anesthesia, so i can't speak for IV sedation or oral sedation. I've had experiences with local anesthesia prior. So I knew what to expect. The numbing....while painful was the least scary part of the procedure. The surgery was EXCRUCIATING.... even with the sedation. but i don't regret having it done, as my teeth were starting to decay because of the lack of space. My advice to anyone considering it. is PLEASE only do it if it's ABSOLUTELY NECESSARY. Because i refused IV sedation... the local anesthesia, was painful enough that i started to tear up. I am currently writing this while my head and mouth are throbbing. My mouth is pooling with blood and saliva. i may have even swallowed a little lol. Please remember not to wait until you're 30s or 40s to have it done. The doctor was kind and understanding. Dr Brian Fong: "You were brave, most people fall asleep for the procedure." 10 hour update: I'm still in pain. but a little less than this afternoon. and the bleeding has lessened.

Dr. Amir Nojoumi was a wonderful oral surgeon. We were referred by receptionist Gail from Dr…read more Suzuki's dental office, and I'm so grateful that we were. My 18 year old was in pain from one of his wisdom tooth, and the Sacramento Valley Dental Specialists were able to get him in first thing on Saturday morning at 7:00am. The front staff were amazing. The office was so immaculate, and the beverage bar they had was also really nice. The techs and assistants who took us back to take pictures, and go over billing details were great too. My son bravely opted to have all 4 wisdom teeth extracted the same day. Dr. Amir went over my son's xray thoroughly, and explained what the procedure was going to be like. He was kind, patient, and had a great personality. Dr. Amir definitely made the experience for my son more calming and comfortable. After the surgery, they provided my son with a "wrap around head/chin" ice pack for the swelling, which had 2 ice packs one on each side of his cheeks, making icing hands-free. So nice. The healing process went very well. Overall, Dr. Amir and the staff really know what they are doing, and they truly care. I highly recommend them!

While on vacation I started experiencing extreme sensitivity and a throbbing sensation on my bottom…read moreright wisdom tooth (32). Upon returning from my trip, I scheduled an emergency appointment with Luc Dental Care. An x-ray confirmed a large cavity in my wisdom tooth. I was immediately referred to Sacramento Valley Dental Specialists for a tooth extraction. I spoke with a friendly representative at Sacramento Valley Dental Specialists who was able to schedule a next day consultation and oral surgery. The following day I arrived to a group of friendly employees at the front desk that greeted me. Since I filled out the intake form prior to the appointment, I was only seated for two minutes before being ushered to the back. An employee took my blood pressure, administered an x-ray, and informed me that the surgeon would be with me shortly. Shortly after Dr. Fries entered the room and introduced himself. He gave me an overview of the procedure that would be conducted, asked if I had any questions, and then started a short video that informed me about post-extraction care. After the video concluded, I was ushered to another room where Dr. Fries and an employee began administering the local anesthesia. Roughly 10 minutes later, after confirming that the anesthesia had kicked in, Dr Fries began the procedure. Throughout the procedure Dr. Fries and the employee did a great job of communicating what was happening (the wisdom tooth was very stubborn in coming out) and verifying that I was not in pain (although there was slight discomfort). Three days later, strictly following the post-extraction rules, I have no pain (thankfully)...thank you Dr. Fries and the rest of the Sacramento Valley Dental Specialists team!

Very friendly service and great service. The dentist is very good with getting the wisdom tooth…read moreout,

Don't believe the testimonials or reviews on their website. They only pick the ones they want…read moreposted. Never seen a business able to do this. But, in the word. Terrible. If you enjoy pain and a obnoxious dentist who cares nothing about his patients this is the place for you. You may be able to save a few dollars but I guarantee whatever you save you will wish you went somewhere else. Worse dental experience by far i ever had. Good luck if you choose this place. FYI. Office staff is great and they seem to have the latest equipment so that was a plus but the horrible pain i dealt with over a year of going there was definitely a horrible experience.

Our family has been going to this office for over 30 years. When Dr. Fenton took over the office,…read morethe transition was seamless. Our family tends to have unusual dental emergencies that often happen at night! Last week, my 86-year-old Mom had an accidental fall while volunteering at a local hospital. Laguna Vista Dental got my Mom in immediately to evaluate the extent of the dental damage. They found an amazing orthodontist to handle the repositioning of 6 of my Mom's front teeth. They also stayed until after closing to ensure that they could mold a piece onto the front tooth that broke. Dr. Fenton's calm and caring demeanor, as well as that of the entire staff, made a traumatic event less stressful for both my Mom and me. I have always been pleased with their service and attention to detail, but I am even more impressed by their attention to the emotional needs of their patients.

Expensive- WITH INSURANCE! Return Visits usually a month or two out from original appointment!read more

Laguna view family dental is a clean and comfortable office. The front desk staff is welcoming…read moreand everyone is very friendly. I am new patient here and Dr Townsend explained everything to me in terms of the work that is required to get my teeth in tip top shape. I will be back in 6 months for my next cleaning.

OMGOODNESS! It's been a LONG time since my last review at Laguna View Family Dental!…read more I have been a patient here for about 14 years now. I'm a big baby and for some reason, dental was my least favorite place to go. ;) I have found Dr. Leo Townsend, DDS to be very professional and gentle! All of his staff are knowledgeable and friendly as well. The entire staff works as a team and are like family. I have my teeth cleaning and exams done regularly. From time to time, I am embarrassed to say they find those pesky little cavities!! My insurance covers most of it and I am out of pocket for a few dollars. Now, when they find something forming with their high tech gadgets, I do not wait. When you wait, and after time it becomes an emergency, that's when more work is needed. This office offers much more services than I've used. There's implant restorations, Invisalign invisible braces, pediatric dentistry, and more. The office is very serene and sterile. All of the staff are friendly and welcoming. I highly recommend Dr. Leo Townsend!

No stars would better be a choice…read more I waited 1 and 1/2 hours for my consultation then went to the front desk asking what was up. Was told another 15 minutes. Waited another 20 minutes before i left.

I totally regret coming here for my implants…read more Too many problems to list. Currently it's my final delivery, it doesn't match the prototype I signed off on. The bite is off, they've drilled it down twice. The second time they broke a piece off, smoothed it out, then put 2 new fillings in the screw canals. The fillings fell out within an hour of me leaving. They don't respond to my voicemail so I sent an email. Two weeks and still no response. My prosthetic feels terrible in my mouth and they don't seem to care. Its not what I'd expect for the high price i had to pay. More pieces at the missing fillings site have broken off. Some of the staff are nice, but I totally feel ripped off. Where do I go to file complaints? Consumer Affairs, I guess.

I had a very good experience here being my first time at a dentist in this area! The Doctor reached…read moreout to me directly, and worked with me over several days to ensure that my insurance was going to cover and that level of thoughtfulness and customer service was the reason I went in. His whole staff is very nice and helpful and I would recommend anyone to give it a try!

Worst dentist ever! Ruined my mom's teeth, caused her so much pain, made bad treatment decisions…read morebefore verifying insurance coverage! Took her MONTHS to heal! Can't believe he hasn't been shut down yet. Please save yourself and your family and don't go here.

Hands down the best dental office I have ever been to! I have been looking for a new Elk Grove…read moredentist for the past couple months as I was not satisfied with my last one. My boyfriend recommended Villa Vista as he has been coming here for years. Finally made an appointment and they were able to fit me in within a week! Super quick and super easy process. My first appointment was about 2 hours long as it was a new patient appointment and cleaning. The hygienist, Christine, was so nice and super transparent with every step of the way. She explained to me all of the new procedures and technologies they have implemented into their office and so I was made aware what she was doing at all times. When Dr. Tin came in he was super nice as well! Very energetic and I could tell he really cares for his patients. He explained my treatment in a way that made me feel like he wanted to help rather than sell me things that would give me temporary fixes. Overall, all of the staff here are amazing! From the receptionist, hygienist, and doctor! The office is also super clean and one of the prettiest dental offices I have ever seen. If I could rate this office 10 out of 5 stars I would. I will be recommending this dentist to everyone I know!

New patient exam and cleaning! Everyone was so friendly, the equipment was very up-to-date and the…read moreprocess was informative and easy! Unlike regular dental offices, I was rarely left alone. Not only is the lobby gorgeous, this modern Tuscany/Bistro style carries through the whole office, it's very charming and welcoming. Happy to be a new patient!

I've been with them for a couple of years now. Trevor is a very friendly and approachable office…read morepersonnel! Douha is a very friendly hygienist. I trust her with my teeth! She is kind but also very competent! The office has been very faithful to call me before appointments to confirm and answer questions about payment.

i don't really write reviews but i've had the most insufferable two weeks of my life. I got my…read moretooth extracted on a monday and would not stop bleeding for a week, the healing process never started and i did everything including going back but to no avail. Then fast forward to friday where i had to rush to the ER at 5am because i started gushing blood nonstop and it took them three different ways to stop the bleeding and what did the job was their last resort which was a medication they use for women in labor... ya. my other issue is not only was i unable to eat or drink water this entire week (i've now lost a lot of weight and a lot of blood) the dentist didn't care or offer any sympathy nor an apology, he was more concerned about the ER people saying he messed up and spent the first 5 minutes with me complaining about them even though he sent me there. he kept trying to find a way to put the blame on me and didn't like that it was a him issue. theres even more that happened but safe to say i don't trust it here anymore and will hopefully not be coming back.

***Updated review: I feel compelled to update my review…read more Based upon my feedback below I received a call from the office acknowledging my concerns. The person said they take the feedback seriously and are working to improve their efficiency in order to respect the patients time. Also, the quality of the care that Dr Castaldo provided was excellent. Minimal pain and quick recovery. For those two reasons, primarily the quality of Dr Castaldo, I'm increasing my rating to 4 stars. If the staff were more patient centric, this practice would have 5 star potential ***. I'm torn to give 2 stars because I can't speak to the quality of care just yet as surgery isn't done. However for the consultation, we were scheduled for 130 and didn't get called back until 230. The receptionist never told us they were behind until I asked after waiting 45 minutes. Then they didn't enter my insurance in correctly so that created further delay. The doctors still document on paper so they're not very efficient, could explain why they're so behind. The staff make excuses about why they're behind and it feels very disrespectful of my time. The practice would benefit from reviewing their processes and look for opportunities to be more efficient. Then they should consider that we're customers that are financially supporting their practice and jobs and treat patients with respect and appreciation, if you know you're behind, tell us when we first arrive and then keep us updated and maybe offer a genuine apology and avoid the excuses. I saw another patient leave due to the wait being too long... Based upon personal recommendations of Dr Castaldo, I'm confident the procedure itself will go smoothly. The doctors just need to realize how much their staff are affecting the reputation of their practice.

My 1 star rating is solely for how the office and billing is handled. The procedure itself and the…read moreoral surgeon was great. The office told me my insurance would be accepted but they didn't submit a pre-treatment authorization so when I arrived for my surgery, I was required to pay the entire bill up front and then get reimbursed by my insurance. I was not told I would be paying the full balance (roughly $5000) up front. The office said they would submit my claim and I would be reimbursed in 2-4 weeks. So, I paid the full balance because I had no other option. After a month, still no reimbursement. The office said my claim was lost when they submitted it the first time so they resubmitted it. Another month goes by and still no reimbursement. The office submitted my claim a 3rd time. Then the office told me to contact my insurance about the claim, which I did, and my insurance stated they sent a check to the office 2 weeks ago. When I informed the office about this, they said they didn't receive a check. I called them the next day after verifying the date and amount of the check and the office said the check was with underwriting. I then contacted my insurance company again and their records show that the check they sent the office was cashed 3 weeks ago. Then, when the office told me they had my check, the amount of the check was less than the amount my insurance sent the office. Also, the office needed me to email my correspondence with my insurance company to verify what I was saying. I continued following up with the office and stated I would come down to the office to clear this up. Finally, after nearly 9 months, I received my reimbursement in two separate checks even though my insurance sent one check to the office. Interestingly, the amount of the two checks combined was more than the one check my insurance sent them so I ended up getting a few hundred dollars more than expected. No, I did not inform the office of this because I think they were trying to not pay me what my insurance reimbursed me and ended making an accounting error in my favor. This office has suspicious billing practices and I will never go to them or refer them to anyone even though the procedure was fine. They have offices throughout Sacramento and I went to the office in South Sacramento. There are plenty of other oral surgeons to choose from