It should be zero Stars. ADAMSON INSURANCE AND ASSOCIATES CANNOT BE TRUSTED…read more We got our homeowners insurance through Scott Sands, who operates under Adamson Insurance and Associates and is partnered with them to do insurance business. His insurance "mentor" is the "higher up", with Adamson Insurance & Associates. It was estimated that Scott Sands, owner of sands insurance, with Adamson Insurance and Associates, lost us $30,000. He made a huge mistake when securing our coverage and would not admit and actually instead lied. When I tried to get his errors and omissions provider info, he refused and said that he was under his "mentors" errors and omissions. As I continued to reach out to his mentor and him, I was ignored. His "mentor" knew the situation and yet would not even entertain a conversation with me about it nor would he give me his errors and omissions provider. Instead, adamson's insurance and Associates along with Scott sands, ignored us and covered the whole thing up. We had a newborn, a 1 year old, an elderly man who we took in to help with his medical conditions, and my wife who was just diagnosed and experiencing her own medical condition, when our beautifully renovated Victorian home's finished and furnished basement flooded with sewer water, due to water and sewer backup all over Newton Iowa that eventually backed up in our home as well. Because of the weight of something like this happening in our situation, we were devastated and shell shocked. The work itself that it took to safely clean up and sanitize the home was enough to devastate, but we also had to find a place for our close elderly friend and he had to purchase all new stuff; on top of that, the injustice they did to us all to avoid an errors and omissions claim on them was all too much for us to handle. We were literally and truthfully traumatized by the whole thing. Scott Sands does not even deserve to have an insurance license. Yet, Scott got away Scott free. He was never held accountable. THE ONLY JUSTICE HE AND ADAMSON INSURANCE AND ASSOCIATES WILL SERVE IS IF PEOPLE DON'T GO TO THEM FOR THEIR INSURANCE NEEDS, AND THE JUSTICE THEY WILL FACE WHEN THEY STANDS BEFORE GOD, UNLESS THEY REPENT.

Adaamson insurance is a well run agency, which can be hard to find sometimes The owner is a really…read moredown to earth person and solid as they come. That translates to his staff and it shows.

Jeff was very knowledgeable, professional and provided prompt replies. We are now saving $600 plus…read moreper year on vehicles, house, RV and motorcycle. I would recommend calling Jeff for a quote.

From the owner: Fast, Accurate, Low-Pressure Service. Many options in which to choose the best fit for your need…read moreand budget.

I have had American Family for at least 20 years. Jon is a great agent always taking the time to…read moreanswer my questions and help. Even though I moved out of Iowa, It's a relief to have an agent like Jon that can help with anything that might arise.

From the owner: Insure Carefully, Dream Fearlesslyread more

I have been working with CherAnn and she has provided most excellent service. She has taken the…read moretime to ask questions and explain things. It is very appreciated.

From the owner: Our mission is to help people in the Des Moines Metro area manage the risks of everyday life,…read morerecover from the unexpected and realize their dreams. We strive to be the first and preferred choice for satisfying needs in auto, home, life, and small business insurance for the residents of Ankeny, Johnston, Bondurant, Altoona, Des Moines, Pleasant Hill, Windsor Heights, Clive, Urbandale, West Des Moines, Waukee, Grimes, Norwalk and surrounding areas. License #: IA-1002063658

"A family business that treats you like family."…read more Chad wrote the policy for our first home nearly 20 years ago, so of course we went back to him for the policy on our new home as well. He made the process quick and painless. Shortly before the close on our new home, we had some damage to our old home, which caused me to call him to inquire about filing a claim. Even though the damage to the old home wasn't covered by the policy, Chad went above and beyond by getting the names of contractors and suppliers who could help me with the issue. They're truly a family business that treats you like family.

Last Wednesday, my daughter was in a fairly bad accident a few minutes from our home. Her car was…read morehit on the driver's side by a larger SUV. The impact deployed both airbags and caused significant damage to her vehicle. Thank God, my daughter walked away with superficial, minor injuries! Chad Doubleday happened to be mowing a yard right across the street from where my daughter's car came to a stop. He was there in seconds, helped her out of the vehicle, called the police, and called me. He took pictures of the vehicles and the accident scene, and he stayed with us the entire time as the police filled out a report and until the vehicles were towed away. He even started answering our questions about "what next". Chad ended up taking the report directly from the police officer and DIA handled everything so that we could focus on getting our daughter home. His calming and supportive presence throughout along with follow-up from his brother, Chris (our agent), and Shawna really gave us all a sense of security. And as a Nationwide policy holder and employee, I can truly say that DIA as a whole exemplifies the "On Your Side" promise in a big way. I do realize that it's unreasonable to expect your insurance agent to be helping you out of your wrecked car seconds after an accident. However, the spontaneous and unplanned customer service from Chad was so compelling that I had to share this story. As an additional evidence of DIA's commitment to their clients, I found out that the reason Chad was mowing that yard was to help out some elderly clients of DIA who need a little help from time to time to care for their home. So, he goes over and takes care of their yard work on his own time. WOW! The Mcfarling's will be DIA clients for life! Thanks Chad, Chris, and Shawna for all your help this past week!