There seems to be a lot turnover with doctors since the practice was sold not too long ago…read more However, I have still had a good experience overall. I really recommend Sadye as your dental hygienist. She is thorough, sensitive to your concerns, and as an overall great job with hurt cleanings.

The first year or so going here was fine, as I would have the same dentist. Ever since he moved…read moreit's been bad. Estimates and actual bills never matched. Random bills being sent by mail months after appointments when I already paid. Overall, I think I spent far too much money for the work I had done. Seems to me the quality of care went down the longer I went here. There are various dentists and hygienists now so it's hard to build a rapport with one. Scheduling department seems to be out of wack as well. I had to cancel an appointment 48 hours in advance and got lectured about them needing more time, only for their rescheduled appointment to be cancelled last minute on their end due to staffing issues. Look elsewhere for your dental needs.

We had to stop in for a an emergency while in a road trip. Everyone was so kind and helpful. They…read moremade sure we were taken care of. My daughter was scared, but they were so sweet to her. We were so grateful z

I will start by mentioning the doctors and hygienists at this office are absolutely wonderful and I…read morehave truly appreciated their care over the past decade +. This practice used to be something special, but has slowly changed and I can no longer recommend it, which is unfortunate. I reiterate, though, I don't actually believe it has anything to do with either of the Carlson doctors, they are wonderful. The office staff, on the other hand, is not easy to work with, places blame on patients, and will pushback and not take ownership over seemingly simple conflicts. After years of going to this office without issue, I was offensively chastised by the practice because of an out-of-network insurance issue. Yes, it should have been my responsibility to update the office with insurance information, but their so called "courtesy" of reviewing patient files and proactively working with patients is non-existent and they will defend their stance tooth-and-nail. They had no problem seeing me for a cleaning, they also had no problem informing me after the appointment that my insurance had expired. If you go to this practice, you better be sure to have all of your ducks in a row otherwise you are going to be blindsided.

One of the best dentist I've ever had. Specializes in veterans dental health. Very thorough and…read morelets you know what he's finding, which is important to me.

I highly recommend Dutch Creek Dental. Any fears I had were eliminated. My benefits were reviewed,…read moreso I was aware up front of the expense and they worked with me to maximize my benefits and minimize my out of pocket costs. I had not been to the dentist in several years due to COVID, but there was no judgement, instead they provided an honest assessment, and helped me create a plan for the additional work I needed after cleaning. Dr. Mike is diligent to ensure the proper amount of medication and checks in with me throughout the procedure to ensure I am comfortable and understand what is going on. I am so grateful to have found Dutch Creek Dental.

I no longer live or work anywhere near Dr. Glass's office. It is a pretty large inconvenience to…read moreget there, in fact. But I don't want someone poking around in my mouth who I don't trust. When I started going to Dr. Glass's office, I needed quite a bit of restorative dentistry -- more expensive procedures to fix broken and decayed teeth. After those visits, I appreciated the personal follow up. It was a bit of a surprise to have the dentist calling my house just to check to see if I was in post procedure pain and asking if everything felt OK However, since I started being more disciplined about showing up for cleanings twice a year and following advice on type of paste, brush, and water floss, it has all been preventative. So what Dr. Glass and his staff have been telling me to do has been working.

I have been going to Dr Glass for over 20 years, even when it was a 90 minute drive and when they…read morewere out of network. Excellent team and great care.

Their billing department has ISSUES. They billed my old insurance and I have made multiple calls to…read morethe office as well as calling the "Collections Dept". I called MET LIFE and they inadvertently paid on the wrong policy, and sent a letter in May (2 months ago) asking for the money to be returned. Not only were they PAID, but they also sent the entire amount to collections. I drove to the Office and asked again to FIX this.. Disgusting that I had to make numerous calls and physically drive there to attempt to get them to BILL the correct Policy (also Met Life) $395 is a lot of money to me. They kept the payment and sent me to collections.

Went to the Ken Caryl office, Val, the receptionist is accomodating & knowledgeable & friendly…read more Dr. D. Jankovic is so gentle with my mouth and so careful not to cause any pain (as I have really bad anxiety). She had worked on my father years back and eventually myself when I decided to start back getting dental work. I stopped going after she had fixed my problem because I was so busy and other issues with my body had to be addressed and had no longer any reason to go back until several years later, which is now, I started having trouble with my teeth (my fault). I searched and searched looking for dentists as she had moved from old location. I reviewed customers reviews on several dentists as I really had to fix my teeth. Finally!! I found her, got in to see her. She remembered me, took care of my problem, again, was so careful not to cause me pain. I'm so happy!!!

Insurance is an issue, second year in a row. Make sure to overlook everything from insurance to…read morecontact information. I've been going to Carlson for a few years now and the front desk is quite unorganized and won't double check any info for you. I got a filling and the dentist poked the outside of my lip with a needle before even beginning. They were shaking as if they were tired or potentially under the influence. Lots of issues Won't be back

I have been a patient of Dr. Vance Carlson and Dr. Cade Carlson for the past 29 years. My mother,…read morewho still has her own teeth at 96 years of age, still visits Dr. Carlson twice a year. We have received excellent care and have always been treated respectfully by their receptionists and medical staff. These are top-notch dental professionals who really know what they are doing. I truly respect them.

Dr. Kelly has provided competent and caring service for me, as if I'm her only patient. Very…read morecompetent and professional

Horrible experience going here. They will tell us we owe one amount, we pay it & when we go for…read morenext visit, they tell us we owe more but can never explain why. We have spent way too much time figuring out their billing. Had a bunch of dental work scheduled & just cancelled it all. Looking for a new practice. Beware if you decide to go to this practice!

Professional, courteous, knowledgeable and helpful with my insurance! It was an efficient visit…read more Glad to find them!

I will start by saying I love Dr Carlile. His staff is awful and has no customer service and just…read moreexpects the patients to bend to whatever.

We went to Dr. Meyer once during the summer of 2015. Never went back because their hygienist was…read moreso rude. Despite that, they are still making up bills- 2.5 years later! First, they waited months to bill my insurance, which resulted in their x-ray fee being rejected because the surgeon they referred us to had done more x-rays. It took almost a year and multiple phone calls to my insurance and their office to figure this out. Eventually, their office told me they would waive the fees because it was their fault for waiting so long to bill. They said their agreement with the surgeon was that if he wanted more x-rays, he waived the fee. Due to their delay, the x-ray bill from his office went through first. They told me that the charges were being removed, and the matter was settled. Here it is, 2.5 years later, and they are now billing me, claiming I have to pay for the exam. My insurance should have covered this at 100%. I haven't worked for that employer or had that insurance for 18 months. I am paying them to get them to go away. If they generate another bill, I'm going to get a lawyer. DO NOT do business with them.

17 years as a loyal customer and now I get flaky bills with no detail showing I owe for a free…read morecleaning. Then, another bill for a set fee service with 2 installments with a guaranteed fixed price for a crown with no additional services performed...it was routine and as expected for the original paid in full amount and I was told I owed $0 at the end before both bills came rolling in. After Columbine Dental refused to respond to 2 letters and a phone call, I escalated my dispute of both nefarious bills to insurance. Something drastically changed at Columbine Dental as I would have rated them 5 stars before this fraud. They refused for 3 months to respond to 2 letters and a phone call and a rich dentist is threatening to ruin my credit if I don't give him $270. I told the insurance company it's in their system what occurred as I'm not privy to any of it and they'll see I'm right as I have 10 years auditing and accounting experience with a B.S. in Financial Accounting before becoming a Sr. IT Engineer Consultant the past 20 years. This is the shadiest business practice I've experienced in 5 years since Sears sold me a defective washer. Now, this.

I completed my Invisalign here and the staff is awesome! I highly recommended any adults seeking…read moreorthodontics to come here. I appreciate how positive and upbeat everyone is.

Was recommended this office by a friend and if I could give 10 stars, I would! I am an adult ortho…read morepatient, went in to get an Invisalign consult and from the time they called to schedule an appointment to actually getting my aligners, everyone that I talked to and saw there was amazing. I worked with Dr. Matt Goergen and the ortho team but seeing how their entire staff handled every patient, even the stressed out kids (and parents) in the waiting room was impressive, truly. Easy, clean, gentle, friendly, location/parking are a breeze, with NO surprises, I knew the name of every person who I worked with, knew what every machine was going to do that they used, knew how long it was going to take, how much it was going to cost, etc. Some of the reviews that mention upselling, I can say that I am hyper-sensitive to this being in sales myself and I didn't hear or see an ounce of it. I would definitely recommend to anyone looking!!