Staff is always friendly at TD and they don't disappoint here either. Perfectly bilingual the…read morecashiers can pay your bills with a smile that the ATM won't give. Financial services is also great and the opening hours are very convenient. Usually 8 til late.

My parents have been customers with BMO for almost 50 years, and never have they received such…read moreHORRENDOUS, DISRESPECTFUL service as they did today at the Brossard, Lapinière branch. When in frustration after a 30-minute wait in line (which at least 4 other people abandoned without raising a fuss) my father called out openly to ask for more service people, the manager finally emerged from her office and yelled in a RUDE, DEROGATORY, CONFRONTATIONAL tone: "Parlez-moi français!" (Speak to me in French.) We are accustomed to receiving bilingual service at this branch, and have no issue waiting longer when on rare occasions only unilingual francophone CSRs are available. But to be attacked like this has motivated us to search for a new branch certainly and possibly a new bank. I am prepared to speak with someone one-on-one and provide further details of this incredibly unprofessional and prejudiced behavior.