Our business was having trouble alerts with our fire alarm panel. Hi Desert Alarm (our fire alarm provider) wanted us to pre-approve them at the rate of $100 an hour to "find the problem". We agreed to 1-hour, only for them to have no idea what was wrong and ask for more time. They threatened to report us to the fire department if we didn't get this fixed. I hung up on them and called Scorpion Fire Protection, Kenny was so helpful and offered to stop by and take a look. He immediately looked at, found the problem, and fixed it. It's been over a week and we are no longer having any problems. I highly recommend calling them over approving Hi Desert Alarm or Apple Valley Communications for any work on their own systems. Thank you Kenny! read more