When my dog developed a lump on his left side that continued to grow over the course of a few…read moremonths, my regular veterinarian performed a biopsy. The results showed a mixture of cancer cells, inflammation, and fatty tissue, and I was referred to Veterinary Surgery Services for further surgery.
From my very first phone call to schedule the consultation through the post-surgery follow-up, the level of care I received was nothing short of exceptional.
The entire team was professional, compassionate, organized, and incredibly supportive. During the consultation, the surgeon took the time to explain everything thoroughly, making sure I understood the procedure, the possible outcomes, and what to expect. One thing I especially appreciated was their transparency. Instead of giving me a vague estimate, they provided a clear, all-inclusive price with no surprises.
Anyone who has a beloved pet knows how emotional this kind of situation can be. My dog is much more than a pet--he is my companion and family. Throughout the entire process, every single person I interacted with made me feel heard, supported, and genuinely cared for.
The best news came during surgery. Once they removed and examined the mass, they discovered it was not cancer after all--it was fatty tissue. I cannot describe the relief I felt. They called me the very same day with the wonderful news, and because my that, I was able to bring him home that afternoon instead of the following day.
I want to sincerely thank everyone--from the staff who answered my phone calls, the veterinary intern, the assistant, and especially the surgeon. Every interaction reflected kindness, professionalism, honesty, and genuine compassion.
In all the places I've lived throughout my life with dogs, I can honestly say this is the most professional veterinary surgical practice I have ever encountered. The facility is immaculate, the communication is outstanding, and the entire team treats both pets and their owners with incredible respect and empathy.
Now I completely understand why people travel from other states to receive care here. I will forever be grateful that my veterinarian referred us to Veterinary Surgery Services. If your pet ever needs surgery, I cannot recommend this team highly enough. They not only took exceptional care of my dog--they also took care of me during one of the most stressful experiences a pet owner can face.
Thank you for giving my baby fur the opportunity to enjoy many more happy years by my side.
