Went in for my first visit and never returned. For the entire visit he sat behind a screen and…read moredidn't even look at me.

I have RA and Fibro abut with the help of Dr Diola I'm able to live a little ! He listens to me and…read moreactually cares. He has a big heart. I'm done looking for a good Doctor ... because I found him. Jo Ann Sutton Harbor Beach Mi.

I've had an extremely frustrating experience trying to get in touch with Dr. Sarkar. The address…read morelisted for him is not correct, and no one seems able to provide accurate or updated information. I was told I simply have to wait until I can "research the internet" myself, which is incredibly unhelpful--especially when you're running out of your medication. I even left multiple messages before he left, and never received a response. This lack of communication and support has made an already stressful situation even more difficult. What makes this even more disappointing is that Dr. Sarkar has always been a great doctor, and I don't believe he would have ever chosen to treat his patients this way. The lack of communication and support from his staff has made an already stressful situation even more difficult.

Dr Arup Sarkar is the best Dr around he take the time to listen to you and good at explaining…read morethings. I wouldn't go to anyone else. His staff has always been nice and helpful

I would give this place zero stars if I could. For starters, I was told in order to be seen there,…read moreit was required to do a virtual appointment. When I had the virtual appointment, it was an under 10 minute conversation that involves nothing medical, basically, just an introduction. I then received a bill two months later for almost $300 for the "office visit". They really need to be telling people that it is going to be coded as an office visit and will go towards your deductible. When I called the billing department, they relay that it would be like this at any doctors office. After calling multiple doctors offices who do not require virtual appointments, I will be seen elsewhere. The officer manager couldn't have cared less. I'll be going somewhere else where they are more compassionate.

The doctors here are all wonderful and very caring and very knowledgeable. The wait time to see the…read moredoctor is also short. Unfortunately the desk staff is not so great. They are not very nice when scheduling an appointment and if you have any other questions, they are rude and act as if it is a huge inconvenience to get that answer for you. As for getting a procedure scheduled , plan on waiting at least 3 days to here back from them. When I called 2 days after seeing the doctor the scheduler said " we don't move that quickly"!!! Can't believe she would even say that! She is pretty much saying she is lazy and sucks at her job! I am a pretty healthy person so I don't need to go there that often but I feel sorry for anyone that needs to see them often or has to get procedures done frequently. If I didn't love the doctors I would probably find another provider with more helpful and nice staff.

I found myself sick with walking pneumonia and went to the clinic and was taken care of in the most…read moreprofessional Manor the Staff (especially Ali who helped me find a primary Dr.) was on spot with everything. Thank you ! Timothy J Noel

Friendly and efficient staff. The doctor was terrific and knowledgeable. So happy to have them…read moreconveniently located.

This place is a joke. I have a family history of aneurysms. My own father passed away from one and…read moreI am hearing a swishing sound with a headache. They refused to do any imaging & said they need more symptoms to document and come back in a month?! I will not be returning. This place is unprofessional and horrible.

I recently had my first visit with the staff and it was a delight. She immediately made me feel…read morevery comfortable and it felt as if she had been my doctor for years. I am very happy to have found a primary care physician that I feel I can trust and connect with.

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.

The staff was unwelcoming and nasty. They are unprofessional and wouldn't even try to diagnose my…read moredaughter. Using this ER is not something I'd advise. The doctor wouldn't treat my daughter, help with a diagnosis, or even hear my concerns.

I was taken there by ambulance and from the time I got to the Er I was treared with the best care i…read morehave ever received in a hospital in my life. From both nurses Kammy and Denise, to the Doctor who was Dr. Paget. I want to said thank you all even those whom are not named God Bless all of you and please never change your bedside mannor. Thanks Jason M. Stein