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    Marks and Spencer - Look at all this tea!

    Marks and Spencer

    3.8(15 reviews)
    0.0 mi
    •£££

    Marks and Spencer is a British retail chain, and this particular store is in the Southampton West…read moreQuay shopping center. My visit here might have been my first-ever inside a Marks and Spencer store. I looked mostly at the women's clothing, and I felt pretty impressed by its selection, quality, and prices. I found some sweaters that I liked and were affordable. Other departments within this store sold men's and children's clothing, cosmetics, home goods, and groceries.

    I'm a fan. And this café in Southampton really disappointed me. They've junked the proper…read moregrind/expresso making machines in place of snazzy push - button contraptions that do not give the taste of an equivalent cup of coffee made under real pressure. Shameful. How on Earth could M&S senior management allow this short term foolishness, likely just to save a few quid. We noted they were selling fish & chips with peas and a lemon wedge at £9. We decided to try but it soon became clear that was our mistake. They weren't that tasty. The food seemed air fryer cooked, dry, near tasteless and not a good eat really, so real fish & chip shops have no fear of this competition. This is food passable for old folks homes. We didn't have to wait long for the food but here again the server had no tartare sauce to offer (apparently a supply issue) but it was readily available in store just a mere few feet away. £18 for rubbish food. The tomato ketchup, vinegar pouches and salt were seemingly rationed. I asked for some more and some more was handed over, piecemeal. I gave up. Is it a lack of training? Who knows. Then I tried to open the sauce pouches and ended up asking a staff bloke to do it. He struggled but succeeded. I am really annoyed as this is not acceptable.

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    Schuh - shoes - Updated October 2026

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