Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

Brought three pieces for repairs -- good work, fast, and friendly!! Will be bringing more pieces…read moreback.

Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more

Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.

Marco is a REAL jeweler not just a store. Not only does he do repairs and watch batteries but…read morespecial orders, custom work and difficult jewelry repairs. Marco is a pro and is priced well, honest and trustworthy. Characteristics hard to find today. I go from Morristown to South Orange for his services.

I've done business here a few times and Marco is a fair and nice guy. He has a wide selection of…read morejewelry and watches on display. I'm not an experienced jewelry person so I don't what's good or what is a deal but if you are I'd say it's worth dropping in. It seems to me his stock has value as you must be buzzed in to the shop. I've come here a few times, mostly to get my watches worked on and to sell one. Again each time Marco was pleasant. He calls back when your things items are ready and gives reasonable time for when your things will be ready. Jewelry places seem to so often be either in malls or real fancy areas, likely along with price to match the residents, but this place is nice and local which is welcome. If you need watch work done, stop in.

They had me drive over an hour out here told me they can fix my watch i bring it and he doesnt want…read moretoo do a 5 minute repair wasted all this time on my off day im super disaapointed ill never shop here! All low quality jewlery anyway stay away

I found an older necklace which had fallen apart in multiple pieces. It was a long chain of pearls…read morewith links between each pearl, some links were not fully closed so they disconnected! I really wanted to wear it to a wedding the following day, I was willing to come back the next day but Danny said he would be able to fix it right then and there, he didn't take very long at all! He went out of his way to tighten up all the links in the necklace. I was so happy to be able to wear it again. He and his daughter were so kind, he insisted that there was no charge for the repair! I didn't realize that they were located so close, just left of West Milfords' UPS STORE, I will be going back to buy one of their beautiful chains! Thank you for such great service!

My husband and I were on the hunt for a wedding band and I am incredibly grateful that we stopped…read moreat Walter Bauman in Boonton!! I had been meaning to stop in for months after I saw that they were opening in the area. We were immediately greeted and made to feel right at home. After meeting and speaking with Donna she helped us pick out an estate piece that was exactly what I was looking for and hadn't been able to find anywhere else. She really knows her stuff and made everything so easy. I'm so happy a reputable, friendly and knowledgeable jeweler has come to the area! We will not go to anyone other than Donna @WB Boonton! PS- their prices are SO REASONABLE !!!! They also have sales/coupons frequently. We got an amazing deal on a stunning eternity band that we wouldn't have gotten anywhere else. Donna for the win!!

I discovered this jeweler a few years ago. The owner's son, Russel runs the Boonton location. He is…read moreso nice, knowledgeable, honest and fair. I have had a lot of inherited jewelry fixed here like pearls restrung and stones replaced. They get estate jewelry in which I love to sift through and sometimes I'll make a purchase. Russel always has the vinyl record player on and now has 2 vintage video games in the store & one is PAC Man!

I have given my diamond band to Tony quite a few times to replace diamonds that fell out and each…read moretime it was returned to me after I had it a short time diamonds fell out again. That occurred three times. The last time it was returned to me a couple of hours later a diamond was missing again. And now I have two diamonds missing. Except for the last time each previous time I had to pay for the replaced diamonds. Apparently he does not check the prongs to make sure they are secure. I will take my ring to another jeweler, whom I am sure will do exactly what needs to be done to make sure the diamonds do not fall out again. I'm sorry this has happened because I like Tony but this problem which has occurred numerous times with my ring is unacceptable.

I had such a great experience with Tony's Jewelers in Denville. They repaired my earrings and made…read morethem look completely brand new again. The craftsmanship and attention to detail were amazing, and everyone was so kind and helpful to my mom throughout the process (she handled the drop off and pick up for me). I'm so grateful to have found a jeweler I can truly trust. Highly recommend!

A few years back I brought my wedding band and wedding ring to the store to get them enlarged and…read morecleaned. The results were amazing (kudos to the craft person/jeweler who cleaned/enlarged my rings). The sales people were another story. When I asked the male sales person how much the enlargement and cleaning would cost, he responded, "Not a lot." Really? This was so unprofessional. Unprofessional Act #2: I had to call to find out when my rings would be ready because no one called me. Unprofessional Act #3. When my husband picked up my rings, the sales woman made a remark about how small the rings/my fingers/hands were. I am an Asian-American woman/mother who has been harassed by many White Women/White Men in Upper Montclair, Montclair, Cedar Grove, Verona & West Orange, NJ for years. It saddens/shocks me to admit the level of racism I have experienced in this area. I was shocked that the sales woman remarked about the size of my rings/fingers after we paid $150.00 to get these rings enlarged/cleaned. The lack of professionalism in Essex County, NJ is disappointing, yet no longer shocks me now that I understand how racist this area is.

Replaced batteries on watches and a small jewelry repair. Immaculate service with quick turnaroundread more

Recently had my 3 stones updated from gold setting to white gold & came beautiful & I'm a very…read morehappy! I had a tennis bracelet very old in gold so was able to remove the diamonds & had a white gold band to compliment my other 3stone ring .. I would highly recommend Bud or Ken they both did an excellent job!!

I've been going here for years ! Ken and everyone else who works here are amazing. Very…read moreknowledgable and honest about all things jewelry. They even made my grandmother's engagement ring into a necklace that I wore on m wedding day Can't recommend them enough!

My go to jeweler. Neil is not just a very experienced and talented jeweler, but he is also fair…read moreand trustworthy.

My husband bought my Engagement Ring and Wedding Ring from them. It is beautiful and it was a…read morepleasure dealing with them.

I had a POOR experience with this company. I tend to shop at smaller stores versus chains in the…read moremall because I feel they need it more. Instead of going to Banter to buy my daughter's Christmas Gift I came here. I ordered a nameplate for her on Dec 9th and was assured that it would be there on time for Christmas. I called and text in the days leading up to Christmas and got the run around. Finally I showed up right before closing on Christmas Eve and was told there was an issue with the shipment and it wouldn't be ready by Christmas. The staff apologized and offered me a small necklace free of charge so my daughter had something to open, while promising that the necklace would be there the following week and they would reach out when it's ready. Now here I am, over a week later and I'm being sent to voicemail and my text messages are going unanswered. Be careful with purchasing custom items from this store. It's one thing to purchase something there and in stock, but for anything that will come in later, this store may or not provide your item. I'll be reporting them to the BBB as I have not received any mention of a refund and haven't received my item.

Stopped by last week to get a custom bracelet made for my wife. Super fast turnaround and the…read moreengraving looked clean. The owners were friendly and answered all my questions. I'll definitely come back again. Thank you guys!