I discovered an epulide ( gum polyp ) on my Westie's canine tooth. I have been feeling doubtful of…read moremy previous vets capabilities, so I looked up the Yelp reviews for Cross Creeks Animal Hospital. I was impressed, so I took a chance and called. The receptionist said she didn't have any openings that day, but would call me if there was a cancel. Sure enough, they called that same day. I was so impressed with the staff and the routine for recording a new patient. They were so sweet and friendly. Dr. Jeff Shields recognized the polyp and froze it, then sniped it off. My dog was calm and seemed to be in love with him and everyone else there. Dr. Shields was kind, explained everything, including his views on care of teeth, and gave me good information about the Westie breed. This is my 3rd Westie in 35 years, so we were able to agree on everything. He is incredibly well informed! The cost for the visit was very affordable, and being retired for 20 years, I am grateful for that! All in all, I would recommend this office to anyone looking for a compassionate and competent veterinarian. Kudos to them!!

Sweet vets and conveniently located. Mostly transparent pricing and mostly kind staff.read more

I can never express how much I care for them all here, best ever!!! Officer staff the greatest,…read morelove the Drs also.

SCAM - DO NOT BRING YOUR PET HERE…read more If you care at all about your pet DO NOT bring them here. What we all want for our pets is good, quality care with a trustworthy vet. But this isn't that type of place. I have a Bernese Mountain Dog - large breed- and my regular vet doesn't provide spay and stomach tacking services for such a large breed. So I started digging and found Lancaster Animal Clinic. IT WAS ALL DOWNHILL FROM HERE. My FIRST consult was with a female vet that gave my dog an exam, but told me she couldn't perform the surgery. If I wanted my dog's spay and stomach tacked, I'd have to have another consult with ON THE SPOT, which is a separate provider that uses their location. At the end of this visit, I was charged for a consult fee and for ear infection treatment. This was completely paid for, in full, no disputes. But a little frustrating when this could have been avoided by the staff when scheduling my appointment because seeing another vet would mean another consult fee... but still I wanted my dog to see the correct vet. So I made a SECOND consult appointment, in July, and came back to see the ON THE SPOT vet, Dr. Reynolds. During this visit, Dr. Reynolds examined my dog, talked to me about the spay and stomach tacking procedure, and I was very clearly uneasy about this and said I wanted to think about it and the associated cost which he quoted as $2,500. The vet also noticed during this visit, a skin irritation on my dog, and offered a special shampoo and pills. I DECLINED and said I would take my dog to our regular vet, but Dr. Reynolds said he would take care of it at no additional charge. I thought this was extremely considerate given I had been at the clinic multiple times and charged for multiple things without ever receiving the services I was there in consult for.... Can you guess what happened next?... I receive a bill, IN NOVEMBER, almost 5 months after the consult, saying that I owe the consult fee and the medication. When describing the situation to the staff, I'm treated as if I'm lying and neither the clinic staff, ON THE SPOT staff, or Dr. Reynolds can acknowledge a miscommunication on their part. I'm asked questions by their billing staff quoted from email "If you were going to get them through your regular vet., why did you take them? If you had any concerns about the fee for the medication why not ask before you left." I had absolutely no reason to confirm something that I thought was perfectly clear to me at that time. This clinic along with ON THE SPOT only want your money. They don't care if you've been a good client, they don't care about your pet...and they don't care about you... I was taken advantage of during my interactions with the clinic's staff and with Dr.Reynolds. I was completely misled which is highly dishonest and unprofessional. PLEASE DO NOT BRING YOUR DOGS HERE! Update 12/9/2022: In response to the comment left by the clinic on Google to clarify a few MORE "miscommunications." Harley was well within the healthy weight for a Bernese Mountain Dog and NO where in her records shows obesity. In her examinations it was suggested to switch her from puppy to adult food to PREVENT obesity. During the exam with Dr. Reynolds - he in fact DID NOT recommend postponing the surgery. He said the skin irritation was not serious enough to cause him concern if we moved forward. AND I didn't just leave...I walked out with a vet tech and even asked what I needed to do before I left. Just PLEASE if anyone is considering coming here - DON'T! I'm really trying to keep pet owners from going through this with their furry loved ones.

We reached out to All Gods Creaturez after adopting our 8-year old dog from the shelter, looking…read morefor some training help-and we're so glad we did! Liz and her husband Justin are truly passionate about what they do and will love your dog just as much as you do. Liz will meet with you first via zoom to get an idea of the behaviors you're looking to correct and then they come to your home, working with you and your dog in your own space, and tailor the training to your specific needs. Depending on the behaviors you're working on, they'll even meet you in different environments. In our case, they took us to a spot with people and distractions to teach us how to work with our dog's reactivity. Their guidance has been invaluable, and thanks to them, our dog has gained confidence and even learned some new tricks (old dogs can learn new tricks :) If you're looking for dedicated, knowledgable, and caring trainers All Gods Creaturez is the best choice!

Our Felix got sick and ultimately had to be put to sleep. :( I don't want to dwell on the details…read moreof that for obvious reasons. But Dr Fernandez and staff were incredible. Dr F took the time to explain everything to us and took her time with us. We were always able to get quick appointments and be seen quickly when we were worried. Staff was amazing too. They also spent a lot of time explaining everything to us. One girl even spoke to us for 20 mins and gave us resources after hours. They got the paperwork we needed for insurance to us in a timely manner. The visits weren't cheap, but they weren't exorbitant either; I felt they were fair. We will be bringing our other cat children here too when the time is right.

Good Life is the best veterinary practice I've ever been to. My only regret is not have found them,…read moreand Dr. Beck, many years ago! Love them and won't ever go anywhere else.

I cannot say enough good about this place. Between the hospitable boarding, to the vet services,…read moreand the absolute genuine care for the well being of our pets, they can do no wrong. I want to give a shout out especially to Dr. Maimone, who is the primary caregiver for our beloved Lab "Dixie" aka "Dixiecup". A little history, Dixie is an American Black Lab who turned 9 this past summer. She is a 9 year old puppy! She's got a spice for life and having fun like no other dog I've ever owned, and she is absolutely the sweetest dog you could ever meet. In October 2022 she got dealt a raw hand, and she was diagnosed with grade two, Subcutaneous MAST Cell Tumor Disease (which is an aggressive form of doggie cancer). Dr. Maimone was the one who performed the surgery to remove some tumors that showed up and had them tested. Dixie had an incision that was about 20 inches long due to multiple tumors being found and removed. Our options were limited, we could do chemo or radiation at the tune of $35-45,000. With no guarantee of success. So we made the decision to keep Dixie as comfortable as possible with palliative care, and once it started to affect her quality of life then we would have to make that dreaded choice to let her go. Dixie was given a prognosis of 3-6 months life span with this disease. We were absolutely heartbroken. Dr. Maimone explained that the MAST Cell is a histamine releasing cell, and that Dixies body was over reacting to said histamine, which was causing the tumors to form. She recommended that we try a benedryl and steroid regimin to try and counteract the histamines being released. We agreed to this treatment to try and give Dixie the comfort she deserved, and to be able to enjoy the time she had left with us. At three months we went in for a checkup and Dr. Maimone said she was pleased with Dixies condition. 6 months came, and Dr. Maimone said she was no longer seeing any progression of the cancer. Then at 9 months, Dr. Maimone said "I think her cancer is in remission". At 1 year, Dr Maimone did another checkup with complete blood work etc, and told that Dixie now had a clean bill of health, and that there werr no signs of her cancer whatsoever! Today, at 15 months, Dixie was out back chasing squirrels and playing with her ball like nothing was ever wrong with her. I cannot thank Dr. Maimone enough for her care and love of animals, especially Dixie. By her hunch on the treatment plan, she has truly given Dixie a miracle. And we are truly thankful and humbled by her genuine care. Thank you again Dr. Maimone! Because of you, Dixie bear the odds and KICKED CANCERS ASS! We are forever in your debt.

I've used this vet for different times of my life with different animals as sometimes I lived…read morefurther away. Whenever I moved back to the area, I always returned to this practice. Dr. Hurst is amazing in the care she provides and follow-up services. When my geriatric pup had to be euthanized due to spleen failure, she was so empathetic and sympathetic. She provided a book I could borrow to share a beautiful story with my younger son that helped him with the tragic loss. More recently, I had rescued a dog from the county shelter that tested positive for intestinal worms. Dr. Hurst was fantastic as she provided the necessary care and continued follow-up until the dog was "free and clear". She even called after each testing herself (unfortunately the first round didn't clear him up) to discuss directly with me. She also made suggestions on items like probiotics and other helpful things I often keep large-xlarge dogs and knowing Dr. Hurst has equine experience, also gives additional help with the bigger pups and the varying care they need vs the smaller dogs. I had a cat years ago and received equally wonderful care. The staff is also super nice and always helpful. I often suggest this vet to those in my area looking for a vet for their pets. Great practice. The sister practice is also wonderful and it's really nice knowing you have a vet on call always between the two for emergencies.

So my wife & I got two dogs from HVF. The first boy, Mr Fuji, a Toy Poodle, is a home run. He's one…read moreof the best dogs we've ever had. We thought our second boy, Rocky, also a Toy Poodle would be great too. We were wrong. HVF had told us when we bought him that he was hospitalized. We didn't know that this early hospitalization would lead to behavioral problems with him later. We called them after having him for a week or so and let them know that he was aggressive and the response was that maybe he "had penis envy", which was totally dismissive and ridiculous. We paid a lot of money for him and spent a lot of money and emotion trying to help him. He didn't get properly socialized with his litter mates. Rocky should not have been sold to anyone. HVF should've disclosed potential problems that would arise from these circumstances. We had Rocky for 2.5 years. We just put him down yesterday after he severely attacked our Boston Terrier for the 10th time. This last attack was awful. All the attacks were awful but we kept trying to work on his behaviors. Nearly every day there was some aggressive incident with him & our other dogs. He bit my wife numerous times. He growled at us several times a day for some action. He was on three meds a day. We had a dog counselor help us. It wasn't Rocky's fault. He was maladaptive. We loved him. Yesterday was difficult, we are devastated that we had to euthanize him. I feel HVF put profit over a dog's health. They should have kept Rocky as their dog or put him down early. He should not have been sold.

Luna had a bath at this location and trim around the face. She came out so cute! The staff is…read morealways welcoming and do a great job!

Brought our dogs here while my mother in law was in the hospital. Needed to head east and they had…read moreavailability, ended up trecking out here from the far west side of town. The interior facility looked nice, i would have gladly paid the additional cost for a big private area for them, but only general pupulstion was available. I was hesitant from the get go leaving my dogs here, the conditions looked like a puppy mill, but i was told that they have a vet onsite and that the conditions would be fine, lots of other dogs, etc, etc, etc.. well, with little other choice they were left. The staff is actually amazing. Everyone was helpful and nice, probably the best dog-sitters from a compassionate point of view. Unfortunately, much like multiple other reviews listed here, our dogs came home hurt, two had kennel cough, another had some form of bacterial infection and was on some form of medication for almost 3 months. I think the staff is wonderful to your pets, but the place must be filthy. I really wanted to like this place, as the staff was far better than the pet palace, but my dogs come back safe from pet palace and financially the pet palace is actually cheaper. Would have liked to have reviewed this with more stars, as they did help me out of a bind, but all said and done, i could have just taken them all with me. 1 extra star for the good kids working there.

My dogs are a little fearful of strangers, & despise having their nails trimmed, so Liz came into…read moreour home for a few minutes to calm them & help them feel more comfortable. She was very patient walking each out, then trimming & filing their nails. I was impressed when I saw what a great job she did. Originally we planned to use Woof Nails short term, but considering how easy Liz made it, that my dogs weren't stressed out like they are when we take them to the groomer, I think we're going to continue using Woof Nails into the future!

Leah, thank you so much for the gentle and professional care you gave to Lulu during her first nail…read moretrim. We could tell you were patient and kind, which really helped put both of us at ease. We truly appreciate your skill and the way you made it an stress-free experience! We look forward to seeing you next month! Lulu's mom and dad