I asked for a cut and highlights based on a picture I provided, was given a 95 euro quote, had a…read morevery uncomfortable, unrelaxing experience at a Paul Mitchell Studio in Sorrento Italy. Teresa was all over the place but working on my hair, very aggressive hair techniques, blochy blond highlights no technique. The picture looks nothing like what I got. I was then charged 165 euros and she had no explanation. If you are not Italian, I don't recommend this salon. I did see some good work from the male that was working there but unfortunately my hair was awful. NOTE this wasn't a break down in communication but a true "take advantage" of travelers. Paul Mitchell should be ashamed of himself.