Super easy process. Joe in the yard was great. He brought the wood over to the and helped us load…read moreit. He made sure the wood was good quality.

I would never recommend Integrity Fencing. Our experience was plagued by poor communication, subpar…read morecraftsmanship, and unprofessional conduct from management. From the start, the privacy fence was not built to the agreed-upon specifications. The HOA drawings which their salesman explicitly confirmed in writing (attached via email and said quoting exactly) called for horizontal beams to be mounted in-line. Instead, they face-nailed the beams, which altered the entire aesthetic and structural look of the fence. They claimed the HOA requires this which is not true. Additionally, the installation was plagued by issues: - Workmanship: The fence height was inconsistent, ranging from 71" to 79" on a promised 6' privacy build and 48" around on a promised 45" picket build. In several areas, there was a 3-4" gap between the bottom of the privacy fence and the ground. They faced the privacy pickets the wrong direction and blamed my wife for it. They mostly corrected the height after it was called out, but there are still gaps and inconsistencies. - Property Damage: Despite assurances that our landscaping would not be in the way, they broke our paver walkway and destroyed the edging between our garden and rock bed. We also found dried cement mix stuck/spilled across our landscape rocks. They mostly fixed this but it shouldn't have happened to begin with and the walkway is permanently damaged. - Gate & Staining: The metal gate installation was miscommunicated and poorly executed. The "custom" gate that we paid extra for is just an oddly angled gate that doesn't fit the opening or slope properly (and the previous standard gate was already mis-mounted). When they finally came to stain the fence, they did so just hours before a major rainstorm, despite the forecast, which was negligent. The most disappointing part was dealing with the VP of Operations, Jerry, and the owner, Shawn. After failing to deliver the product we contracted for, Jerry attempted to deflect blame onto my wife. When I pushed back on the invoice to address the fact that they had not corrected the beam alignment or secured an alternative HOA cap approval as discussed, management immediately resorted to threats of placing a lien on our home - all while holding our 50% deposit for staining work that hadn't even been performed yet. They over-promise, under-deliver, and resort to intimidation tactics rather than standing behind their work. Save yourself the headache and choose a contractor who actually values integrity.