Ich gehe seit ü 20 Jahren regelmäßig zum Waxing. Da mein altes Studio zugemacht hat, war ich auf…read moreder Suche nach einem neuen. Die behandelnde Dame war sehr nett und bemüht, die Behandlung aber gehörte zu den schmerzhaftesten, die ich je hatte. Vielleicht lag an der Schulung, oder sie hatte keine? Tut mir leid, dies schreiben zu müssen

Worst and most expensive sugaring ever. There was sugar every where. It even landed on the ceiling…read moreand in my hair. This girl obviously didn't know what she was doing. I'm never coming back here.

Today was like a weird wax nightmare. I used to go here when they first opened and it was good. I…read morewent in for bikini and legs today using my free Behandlung from my bonus card (11th time free). I made an appointment with the woman who used to wax my bf but a different woman was there. Before she began, her daughter was brought in to the front of the shop. She is around 4 or 5 I guess. The cosmetician was gone for quite a while with her then did the front of my legs. Not my ankles or feet. Then she wanted to do the bikini and went out for another while to her daughter. I think she didn't understand what I wanted because she took off the whole top corner of my bikini triangle. She kept saying ja ja but she didn't hear me say what I wanted. The bit she took off hurt a lot, not from the sugar but because she pressed it on so hard. Then her daughter started trying the door (my legs up and open on the table)! She went to the door to talk to her and I stood up and put my skirt back on and asked her to just finish the back of my legs. While she did this her daughter tried the door handle and demanded to be let in the entire time. When she was done she slathered my legs in a thick layer of baby oil which I wiped off with a towel when she left. Me and my hairy ankles and feet and my strange-looking bush will find another place because I am never going back there again ever.

I'm so happy I found this place!!…read more I legitimately felt like the woman that waxed my eyebrows took the same care as someone might while working on an art restoration. Needless to say, she did a great job. This location is very clean and modern. The staff is kind, helpful and professional. I can't say enough how happy I am to have finally found my go-to place. I've already scheduled my next visit :)

From the owner: Das Team vom Waxhouse besteht ausschließlich aus ausgebildeten Depiladoras unter der Führung einer…read morestaatlich geprüften Kosmetikerin. Wir bieten Ihnen einen persönlichen Service der Haarentfernung nach Brasilian Waxing Methode an. Hierfür verwenden wir einen Heißwachs, welchen wir aus Frankreich, eigens für das Waxhouse, nach einer speziellen Methode herstellen lassen. Sämtliche unserer Mitarbeiter verfügen über eine entsprechende Ausbildung, dessen Ziel es ist, Ihnen eine schmerzlose Haarentfernung zukommen zu lassen, die ein langanhaltendes Erlebnis für Sie bleiben wird.

It's cheap and allows walk-ins. That's about all I can say for this place…read more (NOTE: I did an Augenbrauenmodellage, so I have no comment about any leg, bikini, etc waxing they offer. For all I know they have the best landing strip creators in the business.) One of my eyebrows is now farther from my nose than the other. Waiting for that to grow back is going to be fun. }: ( My waxer was very nice, but nice won't fix my brow. The cubicles are very small, very bright, a bit drafty, and generally unappealing. I was very clear about what I wanted, and brought a picture to be sure; what I got was a lot of tweezing - hello, I can tweeze my own brows at home, what I wanted was a shape and wax - and a result of uneven brows with almost no change to their original shape. It's a nice shape, sure, but I didn't get what I explicitly asked for. Also, the waxer didn't use any of even the most basic tricks (a little baby powder before the wax goes on, for example, or a cold pack or ice after the waxing) to reduce my skin's redness, so I had to put half an inch of makeup on just to look like I hadn't been dragged along a carpet on my face. In conclusion: go elsewhere if you can afford to. Or just do your eyebrows at home, which is probably what I'm going to stick with from now on. **Edited 28.10.13, to respond to owner's comment: Yes, brows are difficult... that's why I went to a professional instead of trying to shape mine at home. It wasn't malice or neglect; as I said, the waxer was nice - just, apparently, unsuccessful. And my criticisms of not getting what I asked for plus how abused my skin looked afterwards remain. I took a quick look in the mirror on my way out but wasn't made aware of the unevenness until I got home and my boyfriend, of all people (since when do straight dudes notice brow shape?!) pointed out that they were slightly off. And not getting it right the first time isn't the best argument for me to go back and hope it's good the second time. I appreciate your response, especially how polite it was, but I have to stand by my review as a reflection of my experience.

I am a regular customer of Honey Garden and usually go to the Hoheluft location (I try to book with…read moreMai), but have been to Gänsemarkt a couple of times as well, since it allows walk-ins. The "gentleman' at the reception desk, who is supposedly the location manager, was there as I went in to quickly reschedule an appointment (at Hoheluft). I really don't understand how someone so rude and unfriendly can have a job at such a position (reception!?). And no, it was not a one-time only thing, unfortunately had to deal with him several times now, but today I just had enough. I walked away from there. As for treatments here, I'd had done waxing here before and it is ok, not always of the best quality (sometime an area seems to be overseen or hairs are broken instead of completely pulled out). But each time I had been here, I had seen different faces (unlike at Hoheluft) . Once a lady that treated me, actually told me that the atmosphere in this salon was horrible under employees, so no one stayed there for long. As I have read the other reviews as well, I would highly recommend training your staff (especially in this location) on customer service as some others have mentioned as well. Übrigens haben wir Deutsch gesprochen, also hier geht es nicht um eine Sprachbarriere ;)

Very, very nice…read more After being rudely turned down when asking for a waxing and pedicure at Adam & Eve's, my friend and I decided to try 'Wax in the City' and were very satisfied. Walk in Waxing service (only minor drawback, no manicure or pedicure here), very friendly depiladoras. Some hair wasn't long enough for a wax, yet, so it was suggested that I come back a week from today and save myself some money. The rooms are clean, if only 'shut' by a curtain. Altogether, exactly what one needs, quick, friendly and professional. And, even though I don't work in the city, I'm assuming that if one does, one could easily get some treatment done on one's lunch break. They also have a bonus card, where one gets a free wax after having collected 12 of them - that helps with the prices being a bit above average. Liked it, lots & will be back. :)

I went there yesterday. the huge advantage is that you don't have to book, you just turn up which…read moreis what i wanted as I can't be bothered subjecting others to my bad German over the phone. It is a purely functional place. You are in and out. Feels quite medical. But very friendly, they speak English and it was all very fast.

They wax everything. even eyebrows!…read more I went there to get my eyebrows done / waxed. It was my first time ever (having my eyebrows waxed). Probably the last time too. Nothing against wax, it didnt hurt, it didnt turn red, no allergies. it was a pleasant experience. The place was clean, the staff polite. but my problem is: I dont like German beauticians... somehow they have reservations when it comes to doing what the client asks for... I mean the beautician was ok... she did an ok job, but i had to ask to do that and then that, and guide her on how i wanted the job done. The result was ok, but not Great. My eyebrows were 'clean' but not 100% even or alike - which is kinda what i expected I am still on my quest of finding the perfect eyebrow lady who knows EXACTLY what i want without me needing to tell her how it should be done. I am rather picky in that matter... if u know of any extraordinary eyebrow lady please let me know :D but otherwise great place to have your body waxed - i presume

From the owner: Das Team vom Waxhouse besteht ausschließlich aus ausgebildeten Depiladoras unter der Führung einer…read morestaatlich geprüften Kosmetikerin. Wir bieten Ihnen einen persönlichen Service der Haarentfernung nach Brasilian Waxing Methode an. Hierfür verwenden wir einen Heißwachs, welchen wir aus Frankreich, eigens für das Waxhouse, nach einer speziellen Methode herstellen lassen. Sämtliche unserer Mitarbeiter verfügen über eine entsprechende Ausbildung, dessen Ziel es ist, Ihnen eine schmerzlose Haarentfernung zukommen zu lassen, die ein langanhaltendes Erlebnis für Sie bleiben wird.

I booked my appointment online for bikini, upper legs and butt and specifically requested sugaring…read more My appointment started late, the woman told me she did not have time to do everything I wanted ( even though that was the appointment I made ) and used regular hot wax instead of the sugar paste. The same parts of my legs and butt were waxed multiple times. Because my skin is super sensitive, I am now covered in red bumps. My bikini is not well done and I will have to go back and shave it. Absolutely 100% disappointed with the service provided here.

From the owner: Gegründet in Hamburgread more

This is not my first time getting a Brazilian wax. I'm use to the pain but this lady here had no…read moreregard. She was yanking repeatedly. Wasn't taking her time at all I was crying, drenched in sweat because that's how much pain I was in. I've been getting waxed for over a Year now and this was definitely the worse session I've ever had. I just moved from the states so I was looking for a place to go, this clearly is not the place for me to be. Then she ask me was it my first time . I should've asked her was it her first time !

This was the second time I had a manicure done by a Senzera's professional. Nevertheless, the…read moreresult was disappointingly similar. This time I needed the long lasting polish to be removed, but I didn't know that an additional appointment was needed, although I indicated this requirement in the comments field of the online appointment reservation. Luckily, the professional accepted to perform the polish removal and the manicure. However, she didn't finish my nails properly, leaving the surface with some rest of long lasting polish, which of course I had to remove on my own. The cuticles were also not removed properly, as after just two days, they look unsightly. I have given one more star only because the place looks really nice and clean.