Major continuity of care problem, please call your insurance if you are having problems with Active…read moreMarin PT switching out insurance rapidly at the end of 2025 or billing you a ton for appointments you booked before 12/28/25. I learned this behavior is not allowed and violates both patient notice requirements as well as Continuity of Care laws and No Surprise laws in the state of California. Forcing a post-surgical patient in severe pain to make a rushed financial decision at the front desk is considered administrative coercion and poor medical ethics. I had foot surgery in mid November and was referred for post-surgical PT for hip and low back at my 12/22/25 follow up with my surgeon, due to issues that developed from an uneven gait in the walking boot. I contacted my insurance for referrals and was referred to Active Marin PT as well as a few others that were IN NETWORK. I was in pain and not sleeping well, so when I called Active Marin PT on 12/23/25, and was booked in for eight appointments beginning 12/29/25, I was very relieved. In my booking call, I provided my insurance information and Active Marin PT confirmed they were IN NETWORK. I showed up, in pain, on 12/29/25 and was told verbally that Active Marin PT had ended their contract with my insurance the day before, 12/28/25, but Active Marin PT would file something called a "gap form" on my behalf to bring their services back IN NETWORK. I was very confused as I had been booked for eight (8) appointments before they ended their contract on 12/28/25, and because PT was part of my post-surgical care. And I had made sure with Active Marin PT that I was IN NETWORK. I was induced to continue with care because Active Marin PT stated a plan (the "gap form") to deal with their contractual changes so my services would be covered In Network. Importantly, no one from Active Marin PT contacted me BEFORE of my appointment to explain they had cancelled their office's contract with my insurance (Blue Shield of CA, not a small provider) and obtain my consent to different charges or give me alternative options. I was instructed to keep my three appointments that week and wait out the gap form, and frankly I was in terrible pain that was making it hard to walk, and needed help at that point. I have since learned that the medical provider must give written notice to all patients when a master insurance plan is changed. I also learned that the Continuity of Care doctrine means my care continues for a period of time at In Network rates due to the booking date of 12/23/25, and I learned about the Post Surgical Care laws. Both laws disallow Balance Billing, or upcharging the patient to enrich the medical practice above what insurance allows. I followed up daily on the "gap form" both with my insurance and with Active Marin PT; after the first week (3 appointments) I became concerned about the lack of progress and I cancelled the rest of my appointments. The reception did not seem to have a handle on when or how the gap form might be resolved. I also asked how billing was going to be handled and no one seemed to know. I moved on to an In Network PT who is great, but I had to wait a while to get in for care. Active Marin's behavior cost me additional time in pain. Flash forward - not only did Active Marin PT NOT bill for the three visits at In Network rates ($15 per visit for me, total $45), they Balance Billed a total of $590 for three appointments. Before I knew the laws, I offered to negotiate the bill. Per my insurance, these appointments would have cost me $15 per, or $45 total. I offered $250 (5X what my bill would have been to try and be fair) in resolution. While I understand business contracts can change, Active Marin PT owed me full and complete disclosure of this change BEFORE booking me in for 8 appointments, taking me on an emotional roller coaster while in pain, confusing me with insurance jargon, and forcing me to start my care over, all while Balance Billing and violating California Continuity of Care Laws and California Post-Surgical Care Laws. Active Marin PT refused to even discuss the problem or work out a solution with me, instead inserting their billing coordinator into a quasi-lawyer position to go back and forth with me. It is important for the community to take extra steps with this business and triple check insurance contracts have not changed before each appointment or risk expensive and fake Balance Bills and a dismissive and rude attitude. If this happened to you, please file a complaint with your insurance company so you do not pay false and expensive Balance Bills like I did. I am out $590 and a lot of headache due to this bad behavior.

Super impressed with Active Marin Physical Therapy. I elected to go there based on Yelp reviews and…read morehave not been disappointed. I went in for lower back and sciatica pain. The physical therapists are all highly skilled, professional, and knowledgeable. I love the online system for tracking exercises and watching videos to ensure you're doing them correctly. I've been very pleased with Ming & Nikki.

Very good doctor highly recommend great treatment options. Very clean and nice and proffesionalread more

Dr. Melnik gave my mom many back injections over several years. As time went on, it was clear that…read morethey were no longer working (or maybe never had). Due to my mom's worsening dementia, I wrote a very clearly worded email requiring that I be included in my mother's healthcare decisions, and I provided my notarized power of attorney. In that email I also noted the treatments had not helped. Despite this, unbeknownst to me, she did another procedure on my mother which required her to have a mild sedation. I was not notified, my mother's back is not improved, and we lived through several scary days of increased dementia. She did not even warn my mother's partner who was extremely frightened by her sudden cognitive decline.

Sure to amaze. After so many car accidents, I found a Doctor who genuinely…read more cares and can actually get rid of my constant pain! Do not walk but run if you can to this doctor. Serious neck pain for so many years, Dr. John Monagle treated my neck twice and it has better ever since, going on 4 years now. He also treated my scars from a C-section & a broken leg- Much better, this doctor is truly superb.

Dr, Monagle, User friendly, sincere and knowledgeable. He's…read morehelped my friend's wellness

Dr. Jasan helped me years ago with stenosis and recommended a great PT. Had no problems for the…read morenext 23 years. I recommended her to a friend and she sent my friend to the best knee surgeon in SF who had the surgery and was good for the rest of her life. My husband went to her and she didn't prescribe hip replacement surgery but sent him to a great PT. He had no further problems for 20 years. Wanted to recommend her to a friend in Sonoma now for a bad knee but friend has Kaiser. Wish she could help because I know she could prescribe the best option. Wish I still lived there - would go to her for my multiple back problems that have come with age. Hard to find a good ortho where I live now. Daunting.

Dr. Jasan is an awesome orthopedic physician. I have been a patient for three years. Her care and…read moreknowledge have helped me tremendously. Also, her support staff is great and very responsive. Jaune Evans San Rafael

Hal is great. I have used him when needed and my wife who is an athlete goes to him every week…read morereligiously.

Honestly I was quite disappointed, spent a few hundred dollars and they made the alignment worse so…read moreit felt like I had to keep going back for relief. My problem started getting better after I stopped going. Wonderful people though and I hope it was just an anomaly experience.

These guys are wonderful! I received a complete and thorough assessment on my first visit. I…read moreworked with Jeanine she was very knowledgeable, friendly & attentive to my individual concerns. I highly recommend. The office staff was also very attentive & helped navigate intake paper work & getting me in to see a PT quickly. Great all around experience.

When our 16-year-old son was diagnosed with a hairline fracture in his lower spine, we knew finding…read morethe right physical therapist would be critical. He plays on a Top-10 nationally ranked U16 boys volleyball team and had pushed through an entire fall season in pain before finally needing to step away from the sport for 8-12 weeks to properly heal. Our orthopedic doctor recommended Jet Physio Sports PT in Sausalito, sharing that two other teenage athletes with the same injury had seen phenomenal results there. We went straight over--and the difference was immediate. The facility was full of young athletes working through PT and conditioning, and the positive, energetic environment instantly put our son at ease. We have been working with Dr. Sigma Takeuchi and feel incredibly fortunate. From the very first appointment he spent significant time getting to know our son--not just the injury, but his goals, motivation, and what drives him as an athlete. Dr. Sigma has an exceptional understanding of the injury and exactly how to rebuild core and lower-back strength safely. What stands out most is that his focus isn't simply on recovery, but on building the strength and stability that will make our son a stronger, more resilient athlete when he returns to competition. Dr. Sigma is thoughtful, highly knowledgeable, and deeply invested in his patients. In just three weeks we've already seen meaningful progress both physically and mentally. As the parent of a nationally ranked youth athlete, I cannot recommend Jet Physio and Dr. Sigma highly enough.

I hate calling attention to my need for medical care, but i feel i owe it to my many fans out there…read moreas well as those who simply consult yelp for guidance to report a good physician when i come across one. i first consulted Dr. Wingfield for a frozen shoulder. i had previously seen a surgeon about this who injected cortisone in the area but somehow missed the spot. within a month the problem resurfaced. a good friend mentioned Dr. Wingfield who, sure enough, did it right; the problem completely disappeared. the latest issue was a minor tear of the labrum in the right hip socket, and for this i decided to forego the surgical route altogether and return instead to the fine doctor who had so capably fixed me up before. there are differences between a shot of cortisone in the shoulder versus in the hip; the difference that means the most difference to me is the length of the needle used for the injection. one thing i have to confess at this point is how much i hate needles, have since i was so very young that all i remember from my first vaccination is the color of the doc's office building (still hate pink for this reason) and the sharp pain. on the other hand as i think on it, my dislike of needles has actually stood me in good stead as a very protective limitation in another realm altogether; the aversion drew a certain line in the sand if you know what i mean, and if you know that's about all i care to say on this anyway. it turns out that the needle for this procedure is about 3 inches long, and of course knowing this caused me no end of misery just thinking about it. "please, Dr. Winfield, be gentle," i whined. "oh, this won't be so bad as all that. what, did someone tell you something about this?" but of course by then it was too late, the needle was already in sight which was enough. still, i soldiered on. and then, almost before she started doing anything, she said simply, "you can open your eyes now, Bob, it's done." it had been almost painless. in short, Dr. Wingfield is amazing in my book, knows what she's doing, and at least in my case so far she doesn't hurt. she is herself quite an accomplished athlete in numerous sports, including of all things high wire trapeze performance. I highly recommend her for any sports and exercise injuries that may not require an operatio, and in that regard will consult her opinion should an orthopedic surgeon suggest "you might do well to fix that."

I received immediate care several time from Dr. Wingfield. She is a top drawer Orthopedist who is…read moreand excellent diagnostician. I highly recommend her.

I was referred here by my physician after an injury. I was initially pretty dissappointed by the…read morefront desk onboarding process by phone. It was essentially an insurance screening, and not a particularly friendly one, unfortunately and definitely not time efficient. I notice other Yelpers mention similar first impressions. But I'm glad I didn't let first impressions scare me away, because this is a good local practice overall. I appreciate the professional PTs and assistants I've worked with. It's a small space, but well organized and the pacing and rehab experience have been positive and I am seeing improvement. I appreciate the simple online tools they provide to keep track of my home physical therapy. I do think they should absolutely improve their patient onboarding process, and would point out that if nothing else, kindness can go a long way in outfacing phone communication.

They need to link their booking engine to calendars…read more Went in within my one hour appointment and was denied care. It's 30 mins therapist / 30 exercise. Have been coming in twice a week. Evidently same exercises as the last 8 sessions was unacceptable.

The greatest acupuncture treatment I've ever had. Mary is a master of magically solving acute…read moreissues as they arise, quickly and completely. She's an astute, attentive care provider, not to mention a delightful and happy spirit. And her prices are more reasonable than most, especially for the level of service abs personal attention she provides. My only reservation to this review is that I don't want to jeopardize getting an appointment in the future...!

I can't recommend Mary Arnold, LAc on 333 Miller Ave. highly enough! I went into her office with a…read moreseverely stiff back and shoulder pain -- I could barely get onto her treatment table. Mary was incredibly kind, attentive, and knowledgeable. After just one acupuncture session and a day of following her stretching recommendations, I was amazed to find myself back at the gym and moving without pain. Mary has a true gift for healing and makes you feel completely at ease throughout the process. If you're dealing with back, shoulder, or any kind of muscular pain, I highly recommend her treatments. She's truly exceptional at what she does!

Not only is Dr Teasdale an excellent surgeon but he has a warm and relaxing bedside manner and is…read moresomeone you would want on your side particularly after suffering a nasty injury. I feel fortunate that he was on call at Marin General when I shattered my patella, which BTW is functioning very well now thanks to Dr Teasdale's skills.

I worked at Marin Health as an RN in the ICU, and encountered Dr Teasdale there , long before I…read morewent to him as a patient. I always found him to be a nice man. I recently went to him for a partial hip replacement and he did a great job. Every medical practitioner who has looked at my incision site has commented on how neat it is. Also he sees his patients himself on follow up visits, and does not fob them off onto a PA, as most other doctors do.