I had such a great experience at Dr. Schaefer's office! I am new to the area and I was so…read morepleasantly surprised that I could get in for my appointment so quickly after I contacted them. I had tried another office and was going to have to wait several months to get in! I have A LOT of anxiety about going to the dentist. Even a simple cleaning stresses me out so much but I honestly felt so understood and cared for from the moment I walked in! From the front office staff to my hygienist to Dr. Schaefer there was nothing but kindness, patience and NO DENTAL SHAMING! Thank you for understanding that I need to use the nitrous oxygen to get through the appointment and not making a big deal about it. It's can be hard to find a new dentist to trust when you move and I'm just thrilled to have found Dr. Schaefer and his outstanding staff!

From the owner: New Patients Welcome!read more

This is an excellent place to go for all your extra dental needs. The staff is very friendly, and…read morethe doctors are excellent. My daughter wasn't losing her baby teeth and had to go in to see about taking them out. She ended up needing 9 removed. Usually they can do teeth pulling in the office, but her doctor decided that with the amount that needed removal it would be best to have it done in the hospital so they could put her under to make sure she was comfortable and safe. With the new guidelines for giving patients under 13 painkillers, he investigated and found that it's only Tylenol 3 with codeine that couldn't be prescribed. To make sure she wasn't in pain, getting that many teeth removed, he prescribed her a liquid Vicodin in case she needed it. I appreciated him making sure she'd have a medication that was safe for her and that he wasn't unwilling to prescribe pain meds when she might've needed them. Nowadays doctors are so reluctant to prescribe meds, understandably, but her comfort was more important to him than anything. If you go here, you'll definitely be in excellent hands!

Great big zero! Referred by dentist here for urgent extraction due to serious infection. "you can…read morecall us every day to see if we have a cancelation." Versus - we keep a list of urgent patients to call you as soon as we can get you in. "we don't do that." Of course you don't. That would be a business that cared more than just about money. This is terrible quality of care.

Was my longtime dentist until I moved. My new dentist requested my dental records from Dr Goelz and…read moreDr Goelz refused even after we offered to pay for them. Should be the first clue - what is Goelz trying to hide. Upon inspecting my teeth, my new dentist said that many of my fillings were done incorrectly and would lead to my molars splitting -- which is what was happening now. I got a second opinion and the second dentist confirmed this. Avoid this dentist and you will avoid his poor customer service and bad dentistry.

Was improperly charged for an X-ray and I said I would update review based on response. Green Bay…read moredental associates handled the situation perfectly and I am a happy customer. Staff is very courteous and helpful and the location has all the newest equipment.

I can not recommend this facility to anyone for a number of reasons…read more Their patient account portal was changed nearly 2 years ago and I am still unable to access my account. Staff gives conflicting answers on how this could be remedied, none of which are correct. The hygenist that I was assigned to, is not patient friendly. She complains that her shoulders ache because of the angle of the chair that is comfortable to me. When I contact the office and ask not to be scheduled with this hygenist, they reschedule the appointment to a later date but with this same hygenist. Appointments are hard to get, they clearly have the facility to serve more patients but it is under utilized. When I recently (in person) inquired if I had any outstanding payments and notified them to close my account, I was assured that it was taken care of. One month later they are renewing the supplemental dental insurance policy I purchased from them in the past. Ugggghhh.

I was totally pleased with my experience from that first phone call! The staff was 100%…read moreprofessional and caring, which is a rare combination. I can't say one bad thing about the way I was treated & the results & care I received!! Thank you!! I'm smiling today! :)

So attempted to make an appt today and in the past all dentists want a "deep" cleaning. I asked if…read moreI cant afford that would a regular cleaning be an option. NOPE. I am so F'ing tired of business being in it for just the damn money. Wouldn't any f'g oral care be better than none? Aspen dental says no Beware!!!!

Dr.Malinowski gave me the best of care. he is excellent . Also, D'Ann was an amazing assistant.read more

DO NOT GO TO THIS DENTIST!!! I have been to 3 appointments and they have not touched my teeth once…read more they have set me up for 2 different appointments where my dentist didn't even know what we were doing that day, used all my benefits for appointments where they told me the same things over and over and never actually did anything. They also quoted me almost 6 times more than my old dentist for a treatment that was less effective. this place is an absolute disaster.