Quality and a classic style…read more As fellow Yelper Brian Y. said, Massimo Dutti is owned by the Zara fashion group. It's definitely more conservative classy but perfect for work or more dressy events. We purchased a number of items in store because the quality, fit, and winter/new year prices were good. There is a NYC and an online presence for this retailer so do check out their catalog. I personally like the fit of their coats, scarves, and dresses. Many pieces say dry clean but I typically cold machine wash and flat line dry with no issues. The fit is slim so allow yourself room or double-check measurements.

Love the clothes, and bought quite a few things as the summer sales are fantastic…read more BUT service in this store was either nonexistent or flat-out rude. Actually the worst service I received in Italy after three weeks and many cities.

I was expecting something great, but was disappointed. I went to two locations in Milan and both…read morewere just so/so. The selection is not great and the cost is much higher than the outlets at Serravale and Fidenza Village. Not worth the trouble.

Great store and great selection!!! I have enjoyed several…read morepieces of clothes!! Definitely will return

While my sister looked at shoes, I looked at the beautiful place settings…read more Interesting to see the displays of fine Prada china set up to entertain at the Galleria in Milan. Beautiful and unique. Just inside "window" shopping for me, but still a nice way to explore the extravagance of Milano.

Extremely disappointing experience with Prada online customer service and product care…read more I sent in a jacket for minor restoration, and it came back several sizes smaller, with bent zippers, damaged pockets, and torn fabric. A similar issue happened earlier with a Prada bag - returned with a completely different zipper pull than the original. (The bag was purchased in Milan, while the jacket was ordered online. I've also shopped at Prada stores in Munich and Paris, where I've received proper service) Throughout the jacket process, I spoke with multiple representatives, none of whom could help. Everyone just redirected me to the same email address, which rarely replies - and when it does, it's anonymous. Not once did I receive an apology. I have never received such poor and indifferent service from any brand - not even from companies whose products cost a fraction of Prada's. It feels like no one takes responsibility, and customer care is simply not a priority. I did receive a full refund, but resolving the jacket issue took nearly a year through the Italian consumer dispute office. Communication proved to be nearly impossible.

I bought a pair of designers pants, all the back is already ruined and looks like it has been used…read morefor 2 years. I demand a refund for this pants.

A great spot for affordable, designer clothing. However, be sure you are paying attention as there…read moreare a few counterfeit products throughout.

Beautiful men's store located inside the Galleria Vittorio Emanuele in the heart of Milan…read more This store, despite not being huge, has a very upscale feeling and an impressive showcase of men's clothing and accessories, all made in Italy. The owner has impeccable taste and is eager to guide you through your shopping experience with tact and excellent manners. While not being cheap, we felt that the items were very reasonably priced and reflected the care of true Italian manufacture.

It's a nice and reasonably priced tie and shirt store within the Galleria. All made in Italy, too.read more

You can't visit Milan and not buy an authentic leather bag made in Milan. I looked up a few stores…read morethat made bags and came across Figus. The store is bright and colorful. The person that assisted me in the store was extremely helpful and convinced me to get a bag and a belt. She even sized the belt for me right there in the store. Now I have a belt that fits my high waisted jeans and it matches the bag that I bought. Oh! And there is cute jewelry sold at Figus so I had to buy a few pieces

After visiting Figus in Corso Garibaldi 46 and buying a beautiful leather bag I decided I wanted to…read moreget more and came to this location. They specialize in leather and eco-friendly vegan leather handbags and also beautiful Etruscan style jewelry made from silver and bronze alloy. The shop is very clean, bright and colorful. It's hard to anything because it's all eye-catching. The friendly and lovely young woman who runs this shop is also the designer of all the handmade jewelry and her father is the designer and craft mans that makes all the handbags. How wonderful! You can tell Figus Designer takes pride in their work, everything is very beautiful, neat and well crafted. I'm so happy I made trip to see this location. I got to meet the wonderful family behind FIGUS and I got myself a well made fun handmade leather fringe handbag and beautifully unique Etruscan handmade earrings. I only wish I bought more, my earrings needs a necklace or bracket......haha!

Beautiful storefront, so vibrant and cool!! I love my new bag! I would choose a quality, hand made…read morehandbag from a family owned small business over the big brand overpriced ones you can buy everywhere , any day of the week! Only regret is that I didn't get the ring I was eyeballing too!!! check them out!!

I was in Milan with sister and we were in search for nice Italian made leather handbags. After…read morestrolling around a few blocks, peeking in here and there we finally came across FIGUS. A brightly lit, colorful, nicely arranged shop filled with wonderful handbags and jewelry. They specialize in handmade leather and vegan leather handbags, wallets, backpacks, belts as well as handmade jewelry too from silver and bronze alloy. Everything is just lovely and it's easy to tell that it is all very well crafted and detailed, they take pride in their work. Speaking with shop owner I asked him if he made the bags and he said yes and showed me the workshop. Not only does he make all the hand bags, but the workshop is right behind the shop, so cute. I don't see that at home in NYC. He was very friendly, very helpful and a pleasure to meet. I only wish I bought more.

Ok experience. Waited a few minutes for an SA. Nothing impressive. Very busy store and hence no…read morestock available... I was interested in a Twilly. Good grief... it's like people came and sweep the store clean... lol Don't go during end of the week... inventory arrives Mondays... so make sure you go on Mondays & Tuesdays to get yourself something. We didn't have time... might have had a different experience... at least they weren't rude to us. Bye Milano.

I had a wonderful experience in the Milan boutique. Veronica was my sales associate and she spent…read moreover an hour helping me decide on a new cashmere shawl. Her dedication to helping me pick the colors that worked best for me was much appreciated. They also made my boyfirend comfortable in the lounge so he didn't mind waiting on me. I can't wait for the weather to get cooler so I can wear my new scarf.