After an initial appointment with SBS Hair Design I was reasonably impressed. The service was ok, if not attentive and everyone was friendly.
However, a few weeks later my partner booked an appointment and because of sickness, had to ask for it to be rescheduled. I made the call, and unfortunately rescheduled it for a time when she had a prior appointment. Upon realising this, she called SBS to try and rebook the appointment and was rudely told that they "can't just keep rescheduling appointments and she either took the appointment or didn't come back".
I find this sort of behaviour from a small business owner absolutely atrocious! Plenty of time was given when asking for the appointment to be rescheduled and it was hardly habitual behaviour.
SBS Hair Design, neither my partner nor I will ever be back and you can be sure I will make sure that nobody that I know ever visits your establishment. read more